Section I Conceptual Framework for CRM What is Customer Relationship management? Customer relationship management is creating a team relationship among sales, marketing,…
Slide 1What is MARKETING? Some basic definitions of marketing and the marketing concept Slide 2 There are many definitions of marketing. The better definitions are focused…
Slide 1Sources and Uses of Marketing Data Slide 2 Customer Data All sales, promotion, and service activity relating to a customer. Best bets for use in predictive statistical…
1.Mobile & Tech Discovery #FFCNYC - Sept 28th 2013 2. [email protected] @taurusismysign 3. There is an app for everything Thank you Steve! 4. Areas Automation…
“Listening to customers must become everyone’s business “Listening to customers must become everyone’s business. With most competitors moving ever faster, the race…
Conducting Longitudinal Diary Studies Amanda Nance Sage June 10, 2009 Early diary study Goal of this presentation How to run a better diary study Create effective template…
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Customer Relationship Management (1).doc Download Add to my account Share Buy ads here Customer Relationship Management âListening to customers must become everyoneâs business.…