Section I Conceptual Framework for CRM What is Customer Relationship management? Customer relationship management is creating a team relationship among sales, marketing,…

In order to better accommodate customersâ high and heavy (H&H) and breakbulk cargo, Wallenius Wilhelmsen Logistics (WWL) introduce the Mark V vessel, a new RoRo super…

1. Session 10 2. Subtitle subtitle 2 Developing BM 3. New Business Model 3 Universities University Students Advertisers All-in-one Platform Efficient information exchange…

1. 1 Best Practices for building Trust & Customer LoyaltyIN YOUR TRANSACTIONAL EMAIL 2. 2 Transactional emails are a major driver of customer satisfaction and loyalty.…

1. SMI London – 17/4/2015 #utilitiescocialmedia Vassilis Nikolopoulos, PhDVassilis Nikolopoulos, PhD CEO & co-founderCEO & co-founder Consumer Engagement:Consumer…

Slide 1 Turnaround at Bally Total Fitness Slide 2 Case Overview A second revenue recognition case to compare and contrast with the Boston Chicken Case. New management promotes…