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Section I Conceptual Framework for CRM What is Customer Relationship management? Customer relationship management is creating a team relationship among sales, marketing,…

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“Listening to customers must become everyone’s business “Listening to customers must become everyone’s business. With most competitors moving ever faster, the race…

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Customer Relationship Management (1).doc Download Add to my account Share Buy ads here Customer Relationship Management âListening to customers must become everyoneâs business.…