UCLA Luskin Center - PEV Infrastructure. Presentation given by JR DeShazo, Director UCLA Luskin Center on October 26th, 2011 at the E-Mobility Symposium organized by the…

This presentation is about Demographic and Psycho graphic profiling of potential customers for Yamaha in Urban Area.

Most start-up companies begin with what they think is a brilliant idea and they immediately jump to building the product, and most of these products suck. Established companies…

Delivered at StartupUCLA July 9, 2014 http://startupucla.com/

BAs can cover both a breadth and depth of domains, but the way in which most organisations view and leverage Business Analysis does not always match the broader perspective…

Hosted by Gemba Academy - recording available soon. Many Lean or Kaizen initiatives are focused on getting front-line employees to identify problems or opportunities for…

In this presentation Frank shares: 1) How Restin went from operating pay-per-use robotic massage chairs on college campuses to helping PricewaterhouseCoopers engage attendees…

Summary of Workshop delivered to Fashion Executive MBA students at the London College of Fashion on Thursday 10th July 2014

One out of three people are routinely disappointed by customer service interactions. Only 7% say their expectations are usually exceeded.1 Why does this matter? Customers…