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News & Politics North Carolina Chamber Governmental Affairs Report

1. Presentation Title Month 00 > 2007 North Carolina Chamber Governmental Affairs Report September 4, 2013 2. > 2@NCBizPolitics Political Intelligence #1 State for…

Technology Migration Strategies for Contact Center Virtualization

Slide 1 Migration Strategies for Contact Center Virtualization © 2013, Genesys Telecommunications Laboratories, Inc. All rights reserved. ‹#› Presentation Title | Month…

Technology It's Time to Replace Your Old Call Center ACD. What Are Your Next Steps?

Beyond the ACD Itâs Time to Replace Your Old Call Center ACD. What Are Your Next Steps? Quick logistics check: Please make sure your laptop / PC speakers are un-muted. You…

Technology Contact Center Routing Strategies for Improving Customer Experience - Featuring Two Use Cases

Slide 1 Contact Center Routing Strategies for Improving Customer Experience March 2013 © 2013, Genesys Telecommunications Laboratories, Inc. All rights reserved. â¹#⺅

Technology 1 to 1 Customer Service - Maximizing Customer Value

Slide 1 Webinar Series: 1-to-1 Customer Service Best Practice #1: Maximizing Customer Value © 2013, Genesys Telecommunications Laboratories, Inc. All rights reserved.…

Technology Closing the Back Office Service Gap with Enterprise Workload Management

Slide 1 Closing the Back Office Service Gap With Enterprise Workload Management Quick logistics check: Please make sure your laptop / PC speakers are un-muted. You may enlarge…

Investor Relations Top 10 Capabilities To Look For in Cloud Contact Centers

Slide 1 ANALYST WEBINAR Beyond The Checklist. Top 10 Capabilities To Look For in Cloud Contact Centers © 2013, Genesys Telecommunications Laboratories, Inc. All rights…

Technology Aligning Contact Center Metrics with your Customer Experience Strategy

Slide 1 Aligning Contact Center Metrics with Your Customer Experience Strategy © 2012, Genesys Telecommunications Laboratories, Inc. All rights reserved. â¹#⺠Presentation…

Technology WebRTC - The Future of Real-Time Customer Service

Slide 1 Thank you for joining the webinar: webRTC: The Future of Real-time Customer Service Featuring Guest Speaker Vidya Nagarajan from Google We will start in a few minutes!…

Technology 11 2_g-3g_handover

1. 2G to 3G Handover NE B9MR4 Seminar- Cairo, May’07 2. 2 | Presentation Title | Month 2006 All Rights Reserved © Alcatel-Lucent 2006, ##### Agenda 1. Introduction 2.…