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Technology Total Wine & More: Lessons Learned on a 3-Year Customer Experience Journey

Web Update Lessons Learned On a 3-Year Customer Experience Journey Tuesday, December 2nd, 2014 © 2014, Genesys All rights reserved. â¹#⺠Presentation Title | Month…

Technology Benchmark Your Contact Center Routing

Slide 1 BEST PRACTICE WEBINAR Benchmark Your Contact Center Routing How Do You Score Against Today’s Best Practices? © 2014, Genesys Telecommunications Laboratories, Inc.…

Technology What are 99% of Your Customers Hiding from You? Find Out with Cloud-Based Speech Analytics

Slide 1 What are 99% of your Customers Hiding from You? Find Out With Cloud-Based Speech Analytics © 2013, Genesys Telecommunications Laboratories, Inc. All rights reserved.…

Technology Engage Your Customers Their Way—Why the Cloud is Key to Effortless Customer Experience

Engage Your Customers Their Way- Why the Cloud is Key to Effortless Customer Experience Engage Your Customers Their WayâWhy the Cloud is Key to Effortless Customer Experience…

Technology Using Social Analytics to Check Your Social Customer Care Blind Spot

Slide 1 Webinar w/LIVE DEMO Using Social Analytics to Check Your Social Customer Care Blind Spot CX2 | May 2014 | â¹#⺠Presentation Title | Month 2012 | 1 Presenters…

Documents T2_training_rel4.1.ppt

1850 TSS-100 Enhanced feature in Rel 4.1 Internal use only Tiziano Binetti TEC Italy December 2012 All Rights Reserved © Alcatel-Lucent 2012, ##### AGENDA – 1850 TSS-100…

Technology Ending the Multichannel Frustration - Insights into Delivering Exceptional Multichannel Customer...

Webinar Presentation Ending the Multichannel Frustration. Insights into Delivering Exceptional Multichannel Customer Service © 2012, Genesys Telecommunications Laboratories,…

Technology Key Technologies to Ultra Modernize Your Contact Center in 2014 [Webinar]

Slide 1 Key Technologies to Ultra Modernize Your Contact Center in 2014 Webinar www.genesys.com â¹#⺠Tweet to Win! Use #GWebinar Reference @Genesys TWO Winners! www.genesys.com…

Business Migrating from an ACD PBX Environment to a SIP Based Contact Center Solution with Ticketmaster

Slide 1 Save up to 50% by Migrating from an ACD/PBX Environment to a SIP-based Contact Center Hear the TICKETMASTER Success Story! © 2013, Genesys Telecommunications Laboratories,…

Documents RIP and OSPF Training Document.pdf

All Rights Reserved © Alcatel-Lucent 2006, ##### RIP and OSPF Training Sakila Balasubramaniam All Rights Reserved © Alcatel-Lucent 2006, #####2 | Presentation Title | Month…