Many design management methods for service design are a luxury of large companies, who have dedicated research budgets to throw into customer research. They can hire specialist…

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Here's the pitch deck we used to raise our seed round for Mandaê (www.mandae.com.br), a São Paulo, Brazil-based logistics startup in March-2014. We managed to raise…

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The Airline Industry: A Strategic Overview of Southwest Airlines Terra Thompson Ohio Dominican University Running head: SOUTHWEST AIRLINES 1   The Airline Industry: A Strategic…