Abstract Customer relationship management (CRM) is a management strategy that unites information technology with marketing. It originated in the United States in the late…
1. Market Segments 2. “Your most unhappy customers are your greatest source of learning” -Bill Gates 3. MassMarketing: Using the same marketing strategy to appeal…
YIELD MANAGEMENT Rachi Agarwal Prakash Mathai Harshita Singh Uma Madurey V Selling the right capacity to the right customer at the right price Set of revenue maximization…
By Eugene Win CRDE Copyright. Eugene Win CRDE 2009 Revenue Management... Where is it originated? It is originated in the airline industry. Marriott International Lodging…
Integrating All Direct Marketing Channels to Build Customer Loyalty A BMW Case Study Kay Madati, Relationship Marketing Manager BMW Arthur Middleton Hughes, VP for Strategic…
Kentucky Fried Chicken INTRODUCTION OF KFC: Kentucky Fried Chicken, better known as KFC, is the largest chicken restaurant chain worldwide with almost 1000, outlets located…
1. ecowise smBe Green & Profitable John Baeseman, P.E, EDP Manager, Workflow Solutions May 18, 2009 2. As awareness and concern over global warming becomes an increasingly…
[email protected] Introduction Kentucky Fried Chicken, better known as KFC, is the largest chicken restaurant chain worldwide with almost 1000, outlets located in well over…