1. +GCDPStrategic Istanbul, TurkMeeting ey THE GENERATION 7th-10th 12/13 November CREATING PROMOTERS THROUGH BETTER CUSTOMER EXPERIENCE & DELIVERY 2. + In the house,…

1. CEM Fire-fighting 2. The WHY of fire-fighting 1. Possibility of fast reaction 2. Better communication channel for our customers 3. Effective problem solving 4. Increase…

1. Customer Gauge TOOL KIT 2. • Customer Gauge and myAIESEC.net terms • • • • Matched, Realized & Completed Home and Host Entity Detractor, Passive & Promoter…

1. CEMWhat is CEM? 2. Customer experience (CEM) is the sum of all experiences a customer has with a supplier of goods and/or services, over the duration of their relationship…

1. OPS for Teaching EPs 2. Reintegrating with my home LC How to prepare for my internship?Being your country’s ambassador Internship Goals 3. Sample Agenda 1. Travel Preparations…

1. Co-delivery Framework (Goal Setting, OPS, Reception wiki, EP LEAD, Re-integration Seminar) 2. Co-delivery • Co-delivery is a more concrete way to do cooperations, in…

1.  J Crafts India.... One of the fastest growing Projectmanagement agencies in India. 2.  J Crafts India believes in delivering thequality of work in line with the…

1. OGX GIP AIESEC LC Bandung For AP Excellence Award 2014 2. Performance of oGIP LC Bandung 3. oGIP Performance 2012-2013 2012 2013 Ra 11 12 Ma 3 8 Re 3 5 0 2 4 6 8 10 12…

1. Customer Experience Management 2. Appendix •What is CEM? •Why is it important? •What is NPS and how we measure it? •How to capitalize on that data 3. What is Customer…

MIX F O O D F L A V O R S I D E A S S P R I N G 2 0 0 8 Prepare for the Boom Healthy Options Made Easy Wake Up to Breakfast! NESTLî and MINORâS® are owned by Société…