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Business Cem Challenge webinar 2 - Fire-Fighting

1. CEM Fire-fighting 2. The WHY of fire-fighting 1. Possibility of fast reaction 2. Better communication channel for our customers 3. Effective problem solving 4. Increase…

Education oGCDP Capacity Quality Delivery

1. Role of HOME ENTITY in GCDP Strong EP Preparation, support with matching and the VISA Process Alignment of Expectations about the JD between EP and Host Entity Regular…

Business Why of GIP

1. Why of GIP When EP just reached the host entity 2. How to ensure a good experience within the company? 3. You are the one who is making it to agood experience! So what…

Business Teaching summit- OPS for teaching EPs

1. OPS for Teaching EPs 2. Reintegrating with my home LC How to prepare for my internship?Being your country’s ambassador Internship Goals 3. Sample Agenda 1. Travel Preparations…

Career [AIESEC in Vietnam] OGX GIP EP Profile

1. Global Professionals EP profile for Vietnamese Exchange Participant For AIESEC Global Talent Program 2. About Global Professionals is AIESEC Vietnam’s EP Brand for the…

Business Co delivery framework checklist

1. Co-delivery Framework (Goal Setting, OPS, Reception wiki, EP LEAD, Re-integration Seminar) 2. Co-delivery • Co-delivery is a more concrete way to do cooperations, in…

Education L&D for quality experience delivery

1. Learning and Development for Quality delivery in the summer peak 2. At IPM 2014, we committed to DELIVERING QUALITY EXPERIENCES 3. We can deliver high quality experience…

Leadership & Management EP Lead AIESEC LVIV, UA

âAn experience is an experience, either good or bad, what matter is what you learn from such experienceâ â Femi Adebayo. Welcome on board to another journey of your life,…

Documents NSC2015 - Igcdp realization

1. THEPERFECT idea ingredients recipe passion 2. Ourmagiccocktail 3. Thesecretingredients 4. Thestrictrecipe STANDARDS TEAM MINIMUMS 5. THE ELEMENT LEAD 6. RE-THINKING AIESEC…

Business Cem session. 1

1. Customer Experience Management 2. Appendix •What is CEM? •Why is it important? •What is NPS and how we measure it? •How to capitalize on that data 3. What is Customer…