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Customer Journey Maps: Visualizing an Engaging Customer Experience Donn DeBoard STC Philadelphia Chapter Vertex, Inc. April 17, 2013 About the presenter• 25 years as an…
Taking Community Management and Customer Engagement to a whole new level Fabio De Bernardi Senior Account Manager Synthesio UK @fabiodebe “Marketing is the ongoing process…
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Smart Grid 2013 Global Impact Report Research provided by: 2013 Global Impact Report | 1 Smart Grid Global Impact Report 2013 2 | 2013 Global Impact Report Written by Dr…
Leading software platform designed for social customer service Expertise and services in training, implementation and social customer service process 150+ global customers…
PowerPoint Presentation 2012: Customer Engagement Time Social CRM, Social Business Matures THE ERA OF CUSTOMER ENGAGEMENT BEGINS As the Era of the Social Customer Ends 3…