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Documents Sectoral Presentation 2 - Globe

The Philippine Voice BPO Advantage Grace Castillo Globe Telecom Agenda Globe Telecom: Who We Are, What We Do The Philippine Voice BPO Industry Typical Voice BPO Set-Up Philippine…

Technology Future of Power: Power Strategy and Offerings for Denmark - Steve Sibley

1. © 2013 IBM Corporation IBM Power Systems This is Power on a Smarter Planet Steve Sibley Director, Power Systems Enterprise Offerings #powersystems, #powerlinux, #bigdata,…

Business The Missing 'P' in Knowledge Management

1. The Missing “P” in Knowledge Management Liz Herman, PhD, PMP 2. Welcome: WIIFM  Avoidcommon pitfalls associated with creating, sharing, and using knowledge.…

Documents Www.ir.com Contact Centers May 2013. IR Proprietary & Confidential I Use pursuant to your signed...

Slide 1www.ir.com Contact Centers May 2013 Slide 2 IR Proprietary & Confidential I Use pursuant to your signed agreement or IR policy Providing Business Insight™ …

Documents Atty. Jalilo O. Dela Torre, OIC, Bureau of Local Employment.

Slide 1Atty. Jalilo O. Dela Torre, OIC, Bureau of Local Employment Slide 2 In a labor-surplus economy, we’re now experiencing an unbelievable phenomenon of jobs looking…

Technology AMC - Getting The Most Out Of Dreamforce 2009

1. Integrating Avaya and CRM in the Enterprise Contact CenterWelcome…we’ll begin shortly….. Larry SmothersKen Rush Global Partner Channel Manager Partner Technical…

Technology Aspect and AMC Technology: The Balancing Act For Contact Centers

1. The Balancing Act for ContactCenters: Reducing Costs and Improving Customer Experience Michael KropidlowskiLarry Smothers Ken Rush Product Marketing Manager Global Partner…

Documents PresentacióN Forward 2009v5 (English)

1. Empowering Your Business 2. Forward is a tool developed for companies seeking to improve the performance of their business Forward was conceived from two viewpoints: FORWARD…

Business Integrated Contact Center (Final)

1.   2. Integrated contact center experience – Self Service CreationExample from CUNA Mutual Future 3. Customers generally hate IVR self-service…. (Video Clip) 4. Source:…

Software Pointel solutions - overview

Slide 1 Pointel Solutions Overview Pointel explores innovative, smart, world class solutions About US Partner with ON TIME, ON BUDGET Pointel is a leading Contact Center/CRM…