Omni-channel mobile customer service & mobile marketing The Mobile Designer Comprehensive web-based platform to build mobile apps and to manage your existing mobile apps.…
A collaboration of: Reaching New Levels of Customer Service and Billing Accuracies with Advanced Exception Management Brooke Warren Atmos Energy • Headquartered in Dallas,…
Slide 1 Slide 2 Transforming Contact Centers with Speech and IP Jack Chase, Director of Product Management, NMS Rob Kassel, Senior Manager, Network Speech Products, Nuance…
Slide 1 Understanding Your Customers with Siebel CRM Analytics Mike Fahner Consulting Manager, EPM/BI January 21, 2009 Slide 2 Agenda Use Business Intelligence to… 1.Empower…
Oracle Policy Automation Policy Automation with Oracle Service Cloud Overview and Roadmap CON8909 Davin Fifield, VP Product Development Oracle Policy Automation October 2nd…
BT Contact: Relationships that Grow Stephen Bruce, Business Dev. Team Lead Matt Corso, BT Advise Practice Director Building the next generation of BT Global Services * Customer…
CHAPTER 1 INTRODUCTION The entrepreneurial activity is a coffee shop utilizing the ever-famous Kapeng Barako as the primary product. This is also the first attempt to alleviate…
1. HANSA CEQUITY CAMPAIGNERSharper Competitive Edge with a Focused CampaignManagement Framework 2. Contents Glossary Executive Summary About the Client Business Situation…