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1. White PaperWhy is Quality Fundamental to the Successof Your Contact Center?Using quality management, advanced analytics and performance managementto create an environment…

1. ASPECT UNIFIED IP WITHMICROSOFT TECHNOLOGYSTACK1 ©2011 Aspect Software, Inc. All rights reserved. 2. 2©2011 Aspect Software, Inc. All rights reserved. 3. 3©2011 Aspect…

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1. ©2013 Aspect Software, Inc. All rights reservedrev: Mar 2013Customer Relationship Revolution What’s Next? Delivering an exceptional customer experience…

Donât be SCARED! Find out how Aspect can help. www.aspect.com OH, The Horror! Source: White House Office of Consumer Affairs, via 75 Customer Service Facts, Quotes &…

©2013 Aspect Software, Inc. All rights reserved rev: Mar 2013 Zipwire Cloud solution The no-hassle contact center in the cloud. 100% Cloud  0% Complexity  100% Uptime…