Tag: holistic customer experience

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chris risdon

Technology Connecting the dots - Frontiers of Interaction 2012

1. Connecting the dots Johanna Kollmann @johannakoll Frontiers of Interaction 2012, Rome#foi12 - @johannakollIllustration by Josh Evnin:http://www.flickr.com/photos/jevnin/65560448/…

Education Using Experience Maps to Improve Both Promise and Process

1. EXPERIENCE   MAPS mStoner June 2015 2. Strategy. Research. Branding. User Experience. Content Strategy. Digital and Print Design. User Testing. Technical Execution.…

Marketing SBS - MCM - HOW TO EXECUTE YOUR MARKETING STRATEGY - PART 3

1. THE MARKETING SHOW Advance Master in Creativity and Marketing   Professor Laurent Bouty Brussels, 2015 © JEN COLLINS @ Flickr MASTER IN CREATIVITY MANAGEMENT - THE…

Education Introducing Experience Maps with Voltaire Santos Miran

1. EXPERIENCE   MAPS mStoner Visualizing audience needs,   thoughts, feelings, and actions to create more effective experiences. 2. Voltaire Santos Miran ! CEO and Co-Founder…