Influencer Marketing for the Facebook Generation Presented by Gina Carr @ginacarr Tribe Building Creed I Help Passionate People Build Powerful Tribes Tribe Building Creed…
1. Alan Stevens The MediaCoach Twitter: mediacoach How to be top on TripAdvisor All tweets welcome: #NHMC2015 2. Is your business like this? 3. Or like this? 4. What do customers…
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1. Alan Stevens The MediaCoach Twitter: mediacoach Coffee Coffee Buzz Buzz All tweets welcome #CaffeCultureShow2015 2. Text 3. What do customers know about you? • PAID…
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1. Customer Journey Mapping: 4 91% The Experience Matters To Airline Customers Just As Much As The Destination A customer journey mapping strategy enables airlines to identify…
1. | Social Intelligence Guide for Customer Service 2. We all know what constitutes a good and a bad customer experience. Waiting on hold for half-an-hour to get rescheduled…
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1. “eXtreme Analysis: the road to Extreme Business Value” XP Day Thursday, 25th November 2004 Olivier Lafontan [email protected] 2. Introduction Project…