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Education Influencer Marketing & Klout - WCU - March 2015

Influencer Marketing for the Facebook Generation Presented by Gina Carr @ginacarr Tribe Building Creed I Help Passionate People Build Powerful Tribes Tribe Building Creed…

Business Top on tripadvisor

1. Alan Stevens The MediaCoach Twitter: mediacoach How to be top on TripAdvisor All tweets welcome: #NHMC2015 2. Is your business like this? 3. Or like this? 4. What do customers…

Marketing Services marketing

1. Services in product business Service itself as a business 2. What is a Service? • Intangible economic activity • Heterogeneous in nature • Perishable • Simultaneity…

Business Ccbb ppt

1. Alan Stevens The MediaCoach Twitter: mediacoach Coffee Coffee Buzz Buzz All tweets welcome #CaffeCultureShow2015 2. Text 3. What do customers know about you? • PAID…

Marketing Janet le blanc leading customer experience transformation

1. 1 | www.janetleblancassociates.com Confidential & Proprietary© Janet LeBlanc + Associates Inc. | Propriety and Confidential1 | www.janetleblancassociates.com Confidential…

Documents And The Award Goes To...(Video Links)

1. Right-click the images below to access Youtube Video hyperlinks : [Example 1] [Example 2] AND THE AWARD FOR HORRIBLE CUSTOMER EXPERIENCE GOES TO… Instructions: • For…

Business Customer journey mapping an assortment of case study's and templates

1. Customer Journey Mapping: 4 91% The Experience Matters To Airline Customers Just As Much As The Destination A customer journey mapping strategy enables airlines to identify…

Technology Wow service – Social Intelligence Guide for Customer Service

1. | Social Intelligence Guide for Customer Service 2. We all know what constitutes a good and a bad customer experience. Waiting on hold for half-an-hour to get rescheduled…

Services OmniSocial Engaged for Social Customer Support

1. MZINGA l MAKING SOCIAL WORK | MZINGA.COM 1 OmniSocial Engaged for Social Customer Support Powered by Mzinga 2. MZINGA l MAKING SOCIAL WORK | MZINGA.COM 2 OMNISOCIAL ENGAGED…

Presentations & Public Speaking Xp day 2004 e xtreme analysis v0.1

1. “eXtreme Analysis: the road to Extreme Business Value” XP Day Thursday, 25th November 2004 Olivier Lafontan [email protected] 2.  Introduction  Project…