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Presentation given at the Travel Distribution Summit by Arianne Donoghue and Heather Healy from Stickyeyes

Experience brands understand that a customer’s or prospect’s path to the brand passes directly through their own people. And if those people aren’t aligned to the organization’s…

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1. Social Media Customer Service: Handling Negative Comments 2. You’ve seen the power of social media. 3. It connects your brand with consumers in an exceptionally personal…