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Su-Kam is a leader in the power back-up industry in India which has created new benchmarks for the industry and upgraded standards for the entire sector TRAINING REPORT IN…

Business PAC Webinar - Digital disruption in the IT industry: with or without you?!

140325_Webinar_Digital.pptx © PAC Digital Disruption in the IT Industry With or without you? Nicole Dufft, SVP PAC 2014 © PAC 2014 2 PAC Webinar - Digital Disruption in…

Business The current change in communication investments

Communication is a business tool - how are companies planning to use communication in the future? What can we learn from looking at the numbers?

Documents Customer Centricity - Manual & Workbook

LOUI S ALLEN ASSOCI ATES INTERNATIONAL Version 1.0 © 2008 Louis Allen Worldwide © 2008 Louis Allen Worldwide All rights reserved. This work or any part thereof, may not…

Technology Virtual Contact Centre

1. Presenting! 2. Our Pillars of Strategic Focus Employee Experience •  Employee Relationship Management! •  Reward & Recognition! •  Organisational Development!…

Business Real Gurus of Customer centricity: Anisha Motwani

1. The real Gurus of Customer Centricity 2. The real Gurus of Customer Road Side Cobbler Knows his customers one on one - all based on trust (probably runs a frequent buyer…

Documents Outside In Steve Towers

1. OUTSIDE-IN.THE SECRET OF THE 21ST CENTURY LEADING COMPANIES. By STEVE TOWERS Foreword by JOHN CORR 2. 2Business Process Group(www.bpgroup.org)Outside-In. The Secret of…

Marketing Day 1 driving business impact multichannel excerpt

1. Day 1 - Driving Business Impact through Effective Campaign Management Seminar Excerpt 2. GUIDELINES SESSION OBJECTIVES CONTENTS • Introduction and Strategic Overview…