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Amrita Report
Documents Amrita Report

Su-Kam is a leader in the power back-up industry in India which has created new benchmarks for the industry and upgraded standards for the entire sector TRAINING REPORT IN…

PAC Webinar - Digital disruption in the IT industry: with or without you?!
Business PAC Webinar - Digital disruption in the IT industry: with or without you?!

140325_Webinar_Digital.pptx © PAC Digital Disruption in the IT Industry With or without you? Nicole Dufft, SVP PAC 2014 © PAC 2014 2 PAC Webinar - Digital Disruption in…

The current change in communication investments
Business The current change in communication investments

Communication is a business tool - how are companies planning to use communication in the future? What can we learn from looking at the numbers?

Customer Centricity - Manual & Workbook
Documents Customer Centricity - Manual & Workbook

LOUI S ALLEN ASSOCI ATES INTERNATIONAL Version 1.0 © 2008 Louis Allen Worldwide © 2008 Louis Allen Worldwide All rights reserved. This work or any part thereof, may not…

Virtual Contact Centre
Technology Virtual Contact Centre

1. Presenting! 2. Our Pillars of Strategic Focus Employee Experience •  Employee Relationship Management! •  Reward & Recognition! •  Organisational Development!…

Real Gurus of Customer centricity: Anisha Motwani
Business Real Gurus of Customer centricity: Anisha Motwani

1. The real Gurus of Customer Centricity 2. The real Gurus of Customer Road Side Cobbler Knows his customers one on one - all based on trust (probably runs a frequent buyer…

Outside In Steve Towers
Documents Outside In Steve Towers

1. OUTSIDE-IN.THE SECRET OF THE 21ST CENTURY LEADING COMPANIES. By STEVE TOWERS Foreword by JOHN CORR 2. 2Business Process Group(www.bpgroup.org)Outside-In. The Secret of…

Day 1 driving business impact multichannel excerpt
Marketing Day 1 driving business impact multichannel excerpt

1. Day 1 - Driving Business Impact through Effective Campaign Management Seminar Excerpt 2. GUIDELINES SESSION OBJECTIVES CONTENTS • Introduction and Strategic Overview…