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Page 1: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

DIGITAL DISRUPTION

AND THE FUTURE OF CSR #CSRawards

Milan, 27-28 May 2014

Sara Rusconi @sararusconi

Head of online communications,

Lundquist

Workshop:

INSIDE REPORTING How are companies reporting in Europe? Findings

from the CSR Online Awards study

Page 2: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

INSIDE REPORTING Introduced and moderated by

SARA RUSCONI

Head of online communications, Lundquist

#CSRawards

@lundquist

@sararusconi

Milan, 27-28 May 2014

Page 3: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

A CHANGING SCENARIO: TOWARDS FRAGMENTED REPORTING

Regulatory

requirements

Investors’ need

for non financial

information

Stakeholders

not happy with

just the report

Companies’

need to

differentiate

FRAGMENTED REPORTING

Content Formats

Page 4: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

INCREASING NUMBER OF COMPANIES INTEGRATE NON-FINANCIAL INFORMATION INTO THE ANNUAL REPORT

Page 5: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

WEB AND OTHER DOCUMENTS TO COMPLEMENT THE INTEGRATED REPORTING

Page 6: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

HOW COMPANIES ARE DOING STANDALONE CSR REPORT?

And how users prefer reading the CSR report?

Page 8: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

SUPERFICIALITY AND VARIETY OF FORMATS AND CHANNELS ARE MOST FRUSTRATING

Page 9: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

CONTACTS | DIALOGUE | SHARING

Via San Maurilio, 23 | 20123 Milano

Website: www.lundquist.it/

Marcella Semenza

m: [email protected]

Sara Rusconi

m: [email protected]

@sararusconi

CONTATTI LUNDQUIST SRL

Lundquist company page

@Lundquist

Lundquist page

Lundquist channel

Slideshare account

Lundquist page

Page 10: Inside reporting - Sara Rusconi

DISCUSSION QUESTIONS

- With the growing shift to online disclosure, how do you take into consideration the

digital divide so as not to exclude certain categories from your information?

- What’s the best approach to sustainability in the annual report?

Advantages/disadvantages of full integration vs. most material issues only vs. what

matters to investors vs. all sustainability highlights?

- What audiences would you like to reach but find hardest to engage (investors,

employees, media, customers)?

- Are any companies thinking about using digital channels to facilitate participation in

the materiality process?

- What benefits are emerging from the materiality process that go beyond reporting

requirements, in terms of internal buy-in, stakeholder engagement, sustainability

strategy, etc?

- What are the challenges faced by the companies when adopting G4? Materiality

analysis (cost/complexity/organisation…)?

Page 11: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

PROGRAMME

Via Cino del Duca 8, Milano

Page 12: Inside reporting - Sara Rusconi

6th CSR ONLINE AWARDS

DIGITAL DISRUPTION

AND THE FUTURE OF CSR #CSRawards

Milan, 27-28 May 2014


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