CORE“CONTINUITY IS OUR BUSINESS”
Presentation
Bank of the Netherlands AntillesJune, 24 2010
Introduction - CORE
� Multi – purpose datacenter
� Track record: more than 40 years
� Flexible, reliable and secure infrastructures
Overview
� CORE Services
� CORE Business Continuity Services
COREServicesServices
CORE Business Concept
CORE Services
� Managed Operations
� Consulting
CORE Services – Managed Operations
Application Hosting� Multiple application technologies
• Web, client/server, thin-client� Multiple database technologies
• Oracle, MS SQLServer, DB2, MySQL, MS Access
� Multiple e-mail systems• POP3/IMAP, MS Exchange, IBM Lotus Domino
� Server Based Computing• MS Terminal Server, Citrix
CORE Services – Managed Operations
Server Management:� Multiple platforms
� Windows 2000/2003/2008, AIX (p-Series), OS/400 (i-Series)
� User management, monitoring, backup & restore, � Virtualization� On-site & CORE Datacenter
CORE Services – Managed Operations
Network Management:The best in routing, switching and security technology� Local Area Networks
� Quick scan � Preventive management, Security, Back up � Remote management
� Wide Area Networks� 60+ locations, managed IP / VPN; � DAPS services (Firewall/VPN; Antivirus; Web
filtering)
CORE Services – Consulting
Consulting� Project management, Information planning, Feasibility
studies, Risk assessment, Business continuity & disaster recovery planning
Business Continuity Planning
COREBusiness Continuity Business Continuity
Services (BCS)Services (BCS)
CORE – Business Continuity
� Business Continuity is the enterprise-wide proactive BUSINESS process by which we manage the risks we operate within.
� It addresses all aspects of the business: People, Processes, Resources and Technology (PPRT)
� The goal is: preventing or mitigating the risks we can and preparing for recovery from those we cannot, or choose not to prevent.
� Preparation is the key: You fight like you train
The Cost Of Downtime
REVENUE�Direct Loss
�Deferred Losses�Compensatory Payments�Lost Future Revenue
�Billing Losses�Investment Losses
FINANCIAL PERFORMANCE
�Lost Market Share�Revenue Recognition
�Cash Flow�Lost Discounts
�Payment Guarantees�Stock Price�Credit Rating
REPUTATION�Customers�Suppliers
�Financial Markets�Banks
�Business Partners�Etc.
PRODUCTIVITY�Loss Of Productivity
�Employees Impacted @ X Burdened Hourly Rate
LEGAL/REGULATORY�Contractual Requirements
�SLAs�Regulatory Requirements
Why Business Continuity?
CORE – Business ContinuityDisaster Recovery:� Development of a plan to appropriately address each
category of Risk/Threat� Including:
� Establishment of the Recovery Team(s)� Development of Recovery Procedures� Training of the Recovery Team(s)� Change Management to keep plan current
� Provision of Necessary Resources � Arrangement for alternate technology platform, and
retrieval of backup data
CORE – Business Continuity
In Summary
� Real BC/DR is a methodical process for identifying and managing risks and threats to your organization
� It is primarily a business question, not a technical one� Your BC/DR Plan must address People, Process,
Resources, then Technology – what good is it to have a system and no one to use it?
� Your Plan should be based on a rational assessment of risks and impacts – and you may choose skip some risks
CORE – Business Continuity
In Summary - continuation
� Test, Drill, and then Test again – it builds confidence that your plan might work and helps people learn their role
� Build your plan iteratively – don’t wait until you have boiled the ocean before you make that first cup of tea
� And last, but certainly not least: Your business does not stand still – so neither can your BC/DR Plan –Review and Revise, and integrate with your Change Management organization if you have one.
CORE - BCS
The most important question:
Does the nature of your business require a real-time (or interval) replication of your data to your redundant system(s) at CORE or a periodic restore of your data (on a daily, weekly or monthly basis)?
CORE - BCSFailover:
This setup enables the “automatic” transfer from the production system(s) to the redundant system(s) or infrastructure. The failover solution is designed to keep the most critical business functions up and running with a minimum of downtime.
CORE - BCSStandby:
This setup does not have the “automatic” transfer feature but is designed for customers who not only are looking for a cheaper solution but also can afford a little downtime. With the standby solution the redundant systems or infrastructure are put in place (in the off-site location) where the necessary software and last available data can be reinstalled and restored in case of a disaster.
CORE – BCS - Solutions� Failover:
Zero downtime, zero dataloss, automatic failover
� Standby:Some downtime, minimal dataloss, manual action required
CORE – BCS - Failover ScenarioRequirements:• Two sites are interconnected• Synchronization software (3r party or built-in)• Automatic failover / failback mechanism
Platform Possibilities:• Shared VMware server• Collocation• Dedicated Servers
CORE – BCS – Failover Scenario
CORE – BCS - Standby Scenario
Requirements:� Data must be brought to CORE physically or by data
communication line � Restore of data on the BCS infrastructure� Manual activities required to switch over
CORE – BCS - Standby Scenario
CORE – BCS – Platform Choices
� Vmware ESX Server Shared infrastructure
� Collocated serversThe client places their own server in the CORE datacenter
� Dedicated serversCORE leases the client dedicated servers for their BCS infrastructure
CORE – BCS – Supported Applications
� Mail systems (Exchange, Lotus Domino, POP3)� (Web) Applications� Database systems (SQL, Oracle)� Server based computing (Citrix, MS Terminal Service)
CONTACT US
CORE
� Regentesselaan 7� Tel: 734 – 2888� Fax: 734 – 1045
Email: [email protected]: www.core.an
COREThanks for your attentionThanks for your attention