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Is collaboration the future of business IT? - Patrick Bolger, Hornbill

Is collaboration the future of business IT? - Patrick Bolger, Hornbill

Category: Business
Released: August 15, 2015
Perfecting the service desk personality mix Ian Connelly and Gregory Baylis-Hall

Perfecting the service desk personality mix Ian Connelly and Gregory Baylis-Hall

Category: Business
Released: August 15, 2015
Doing more with less – a crash course in lean ITSM - Daniel Breston, Qriousity

Doing more with less – a crash course in lean ITSM - Daniel Breston, Qriousity

Category: Business
Released: August 15, 2015
The discipline of major incident management - Richard Josey, Unisys

The discipline of major incident management - Richard Josey, Unisys

Category: Business
Released: August 15, 2015
Essex County Council’s journey to ITIL maturity - Louise John, Essex County Council

Essex County Council’s journey to ITIL maturity - Louise John, Essex County Council

Category: Business
Released: August 15, 2015
Business relevance: ITSM which delivers outcomes - Simon Kent, Sollertis

Business relevance: ITSM which delivers outcomes - Simon Kent, Sollertis

Category: Business
Released: August 15, 2015
Re-think your service delivery: breaking the cycle

Re-think your service delivery: breaking the cycle

Category: Business
Released: August 15, 2015
Getting value and ROI from ITSM training - Paul Wilkinson, GamingWorks

Getting value and ROI from ITSM training - Paul Wilkinson, GamingWorks

Category: Business
Released: August 15, 2015
Next-generation IT service skills - Duncan Watkins, Corporate Executive Board

Next-generation IT service skills - Duncan Watkins, Corporate Executive Board

Category: Business
Released: August 15, 2015
How Agile rescued the Telegraph’s service desk - Carol Johnson, Daily Telegraph

How Agile rescued the Telegraph’s service desk - Carol Johnson, Daily Telegraph

Category: Business
Released: August 15, 2015
Internal IT relationships in the world of virtual - IT John Murnane, Alemba

Internal IT relationships in the world of virtual - IT John Murnane, Alemba

Category: Business
Released: August 15, 2015
The four P’s of ITSM: People, People, People and People - Peter Hubbard, Pink Elephant

The four P’s of ITSM: People, People, People and People - Peter Hubbard, Pink Elephant

Category: Business
Released: August 13, 2015