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Education Academic library assessment: Beyond the basics.

1. The world’s libraries. Connected. Academic Library Assessment: Beyond the Basics Marquette University July 18th, 2013 Lynn Silipigni Connaway, Ph.D. Senior Research…

Education Seeking Synchronicity: Revelations & Recommendations for Virtual Reference

1. OCLC Research Webinar November 15, 2011 Lynn Silipigni Connaway, Ph.D. Senior Research Scientist OCLC Research Marie L. Radford, Ph.D. Associate Professor Rutgers, The…

Documents Quality Inquiry: User Perspectives on Virtual Reference Practice Marie L. Radford, Ph.D., Associate....

Slide 1Quality Inquiry: User Perspectives on Virtual Reference Practice Marie L. Radford, Ph.D., Associate Professor Rutgers, The State University of New Jersey Lynn Silipigni…

Documents Service Sea Change: Clicking with Screenagers through Virtual Reference Lynn Silipigni Connaway and....

Slide 1Service Sea Change: Clicking with Screenagers through Virtual Reference Lynn Silipigni Connaway and Marie L. Radford Association of College & Research Libraries…

Documents Screenagers and Virtual (Chat) Reference: The Future is Now! Presented by Marie L. Radford and Lynn....

Slide 1Screenagers and Virtual (Chat) Reference: The Future is Now! Presented by Marie L. Radford and Lynn Silipigni Connaway New Jersey Association of School Librarians…

Documents Face-Work in Chat Reference Encounters Presented by Marie L. Radford and Lynn Silipigni Connaway...

Slide 1Face-Work in Chat Reference Encounters Presented by Marie L. Radford and Lynn Silipigni Connaway Library Research Round Table June 24, 2006 ALA, New Orleans, Louisiana…

Documents Users and Librarians Reveal Critical Factors for Virtual Reference Service Excellence Lynn Silipigni...

Slide 1Users and Librarians Reveal Critical Factors for Virtual Reference Service Excellence Lynn Silipigni Connaway, Ph.D. Marie L. Radford, Ph.D. Best Practices in Collaborative…

Documents March 14, 2009 ACRL Conference Seattle, WA I would sort of appreciate a little more understanding:.....

Slide 1March 14, 2009 ACRL Conference Seattle, WA I would sort of appreciate a little more understanding: Engaging Net Gen Students in Virtual Reference Marie L. Radford,…

Documents Library Research Round Table ALA Annual Conference Anaheim, CA June 26-July 2, 2008 I Find What I...

Slide 1Library Research Round Table ALA Annual Conference Anaheim, CA June 26-July 2, 2008 I Find What I Need Behaviors and Information-Seeking Preferences of Non-Users of…

Education Qualitative Inquiry in Social and Cultural Contexts

1. CoLIS, Copenhagen, DenmarkAugust 22, 2013Qualitative Inquiry in Social and Cultural ContextsThe Critical Incident Technique Lynn Silipigni Connaway, Ph.D. Senior Research…