Slide 1Service Sea Change: Clicking with Screenagers through Virtual Reference Lynn Silipigni Connaway and Marie L. Radford Association of College & Research Libraries…

Slide 1Screenagers and Virtual (Chat) Reference: The Future is Now! Presented by Marie L. Radford and Lynn Silipigni Connaway New Jersey Association of School Librarians…

Slide 1Library Research Round Table ALA Annual Conference Anaheim, CA June 26-July 2, 2008 I Find What I Need Behaviors and Information-Seeking Preferences of Non-Users of…

Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User, & Librarian Perspectives Funded by IMLS, Rutgers, OCLC Project duration 10/1/2005-3/30/2008…

Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User, & Librarian Perspectives Funded by IMLS, Rutgers, OCLC Project duration 10/1/2005-3/30/2008…

Service Sea Change: Clicking with âScreenagersâ through Virtual Reference Lynn Silipigni Connaway and Marie L. Radford Association of College & Research Libraries 13th…