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® IPPF – Practice Guide Change and Patch Management Controls: Critical for Organizational Success The Institute of Internal Auditors Global Technology Audit Guide Change…

Technology ITSM Academy Webinar Process Integration, Metrics and Setting Expectations

1. 1© ITSM Academy Process Integration, Metrics and Setting Expectations Welcome! #askitsm @ITSMAcademy @ITSM_Donna 2. 2© ITSM Academy About ITSM Academy  NextGen ITSM…

Business IT Business Relationship Management for Success

1. Information ServicesBusiness Relationship ManagementIS Winning with the Business 2. About ITSM AcademyWelcome!Accredited Education• Certified Process Design Engineer(CPDE)â•…

Technology ITSM Academy Webinar - Incident Management

1. Welcome! Wl ! If I Knew Then What I Know Now… Incident ManagementDrew Lapatin @ITSMAcademy© ITSM Academy 2. We are doing something different today… Let’s play a…

Technology ITSM Academy Webinar - Lead Success, Don't Manage Failure!

1. “Leading the ascent to thewww.k2sg.com peak of Service Management”Lead Success Don’t manage failure! Carlos Casanova Founder & President K2 Solutions Group,…

Technology Problem Management

1. Welcome! Wl ! If I Knew ThKThen, Wh I Know N What KNow Problem Management #askitsm@ITSMAcademy @ITSM_JayneJayne Groll© ITSM Academy 2. About ITSM Academy  Accredited…

Technology ITSM Academy Webinar Leveraging Process Design

1. Welcome! Leveraging CPDE: True Results, True Value© ITSM Academy 2. About ITSM Academy  Accredited Education Since 2003 - Tens of Thousands  Certified Process…

Documents ITSM Academy Webinar - Is ITIL Really Worth the Effort?

1. Welcome!W l! 2. About ITSM Academy  Accredited Education  Since 2003 - Tens of Thousands Certified Process Design Engineer (CPDE) Trained and Certified…

Documents Wake Forest University CAB an ITSM Academy Webinar

1. Change Management: One Universitysevolution from chaos to calm John Borwick, Director IS Portfolio Management Rita Mewing, Change Manager, Sr.Wake Forest Universityk 2.…

Technology Effective Questioning for ITSM

1. Welcome! W l!© ITSM Academy 2. About ITSM Academy  Accredited Education  Since 2003 - Tens of Thousands Certified Process Design Engineer (CPDE) Trained and…