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Business Customer experience programs in b2b - Analysegruppen whitepaper 2014

1. Customer Experience Programs in B2B Empowering retention strategies in the age of the customer This white paper addresses: – Why measurement programs need to change…

Documents Http:// FI-WARE Collaborative Tools Miguel Carrillo (Telefónica I+D)

Slide 1http://www.fi-ware.eu http://www.fi-ppp.eu FI-WARE Collaborative Tools Miguel Carrillo (Telefónica I+D) Slide 2 Index 1. Overview of the forge 2. Usage of tools 3.…

Technology Lithium Making Social the Way You Do Business

1.Making Social the WayYou Do BusinessMarch 13, 20122. today’s speakersJoe CothrelBrian KlingChief Community OfficerCommunity & Social MediaLithiumProgram Manager@cothrel…

Technology Cultivating Codeless Contributors

1.CultivatingCodeless Contributors 2. Whoami? PHP Programmer Ubuntu Member (since 2006) Ubuntu Regional Membership BoardLinux Australia (OCM) Sydney Linux Users Group (Secretary)…

Technology Lithium social customer_service_with_onlinecommunities.pptx

1. What Social Customer Service Can Do For Your Brand July 21, 2011 2. Today’s Speakers Joe Cothrel Chief Community Officer Lithium@cothrel Michelle KostyaSocial Support…

Technology Social Support with Online Communities

1. What a Social Support Solution Can Do For Your Brand July 21, 2011 2. Today’s Speakers Joe Cothrel Chief Community Officer Lithium@cothrel Michelle KostyaSocial Support…

Technology Vytru products 2013

1. Products for Microsoft LyncVytru products simplify and extend Microsoftunified communications platform. Enriching Unified Communications ExperiencePresentation by Abdallah…

Software Customer Education in the Digital Age

1. Customer Education in the Digital Age@nickelledapp #ccexpo14 2. About us...Fraser Deans (@fraserdeans)User Interface/Experience DesignDesigned customer support systems…

Technology Lithium - National Instruments Webcast - Social Support Maturity - August, 2012

1. Social SupportMaturitywithAugust 22, 2012 2. today’s speakers Archana ShrotriyaEmilie Kopp Joe Cothrel AE Web Support Social Business ProgramsChief Community…

Presentations & Public Speaking Delivering university self service for it and business services v1

Title Goes Here Delivering University Self-service for IT and Business Services Harvard IT Summit June 5th, 2014 Matthew Wollman IT Service Manager HUIT, IT Service Management…