1.Making Social the WayYou Do BusinessMarch 13, 20122. today’s speakersJoe CothrelBrian KlingChief Community OfficerCommunity & Social MediaLithiumProgram Manager@cothrel…
social customer experiences that deliver real business results Brian Solis principal analyst & author @briansolis DISRUPTIVE TECHNOLOGY TRENDS 2015 - 2016 The Future…
Social Support Maturity August 22, 2012 with today’s speakers Archana Shrotriya AE Web Support National Instruments Emilie Kopp Social Business Programs National Instruments…
1. Companiesview customerexperience asone of their topprioritiesUse customerexperiences asa competitivedifferentiatorSource: The State Of Customer Experience, Management,…