Tag: mobile customer service

Documents tagged

social media customer

Marketing AllFamous Digital Marketing Company Profile v1.5

1. Company Profile Author: Pauline Pangan Date: 11 August 2014 Build a smarter customer journey. 2. 1. About Us 2. A Proven Formula 3. Nuts and Bolts 4. Pricing 5. Contact…

Business The Social Customer - Vistaprint Case Study

1. 2. From “What’s Social?” to “Social Success”Vistaprint shares lessons on getting started, scaling and measuring everythingJeff EspositoJennifer ZeszutPublic…

Documents Making Customer Care Social

1. Making Customer Care SocialSean ValderasKristen Piquette NokiaDiscover @nokiasean@kristenpiquetteGlenn Whiting Corrie MurphyAGAIN Interactive Guthy-Renker@glenn_w 2. Nokia…

Social Media Response Rates By Facebook Pages Improved By 5% But Still 60% Of Questions Stay Unanswered

1. Response Rate Analysis Of Facebook Pages May 2014 2. © quintly.com Response Rates By Facebook Pages Improved By 5% Delivering excellent customer service on social networks…

Business Evaluating Your Social Listening Tools: Is Your Social Media Analytics Solution Working for You? |.....

1. Brought to you by &Evaluating Your Social Listening Tools:Is Your Social Media Analytics SolutionWorking for You? 2. Join the Conversation… 3. Our Speakers#smtliveKim…

Documents How Social Media Has Altered Customer Experience

1. Activating the social web for business: How to Engage with Customersin a Connected Worldwww.socialstrategy1.com 2. Who is Social Strategy1•  SS1’s approach was developed…

Marketing Harnessing the full power of social media to drive customer loyalty

1.Harnessing the Full Power of Social Media to Drive Customer Loyalty Marc Steiner, Principal Clay Walton-House, Senior Manager Antje Helfrich, Manager 1 Social CRM Strategy…

Technology How to Catapult Your Contact Center Through the Next Wave of Customer Expectations

1.ONE SYSTEMS COMPLEX How to Catapult your Contact Center through the Next Wave of Customer Expectations. Steve McKinney – Customer Experience Designer 2. The New World…