Social media provides both an opportunity and an impediment to many sales professionals. But the job will be easier if you keep these three fundamentals in mind!

View the 2014 edition of the largest empirical study in strategic communication, corporate communications and public relations worldwide. Conducted by an international research…

Online reputation (or e-reputation) is a 2010 buzzword but this is a serious subject to handle. This presentation is here to help marketing and communication executives to…

The team at North social breaks out 9 ways that brands could be using social media, but probably aren't. A good read for anyone wondering how the world of social media…

trendwatching.com's May 2012 Trend Briefing features (R)ETAIL (R)EVOLUTION: how e-commerce is transforming ALL shopping behavior. Both on and offline. From (M)ETAIL…

A 30 minute talk I gave at the IA Summit 2010. If you find the content useful in your work, I'd love to hear your stories and examples to inform a book I'm writing.…

Are you ready to invest in social media? Building your social media equity has never been easier. This financial services eBook contains lucrative new content to help you…

Pinterest is the new social network that everybody is talking about. Should you put any interest in it and how could you leverage your business with this new tool ?

These slides accompany a keynote speech given on June 29th at the Engaging the Digital Generation Conference at Middlesex University. Full title of the presentation is: Digital…