Tag: journey social plan

Documents tagged

social customer service

Business Best practices du retail connecté Par Laurence Faguer

1. Votre Logo ici Votre Logo ici On a repéré pour vous à Best practices du retail connecté aux Etats-Unis DAT E 2. Votre Logo ici Votre…

Business Conférence de L. Faguer ( 24 09 13) CMD au congrès e commerce

1. Votre Logo ici Votre Logo ici On a repéré pour vous à Chicago et Philadelphie… Best practices du retail connecté aux Etats-Unis 24 Septembre 2013 2. Votre Logo ici…

Business Benchmarking Social Media Customer Service

1. Benchmarking Social MediaCustomerService Opportunities & Best Practices forSocial Care White paper | Overview TELUS International10 / 2011 White paper highlights 2.…

Business Darren visual cv 2013

1. Meet DarrenDarren Choo’s Visual CV 2013 2. Some BasicsMarried 2 kidsDegree: Business Admin 3. My past Experiences…1993Radio Media Sales Research SupportAgency/ Client/…

Business Evolution of Customer Service

1. The Evolution of Customer Service 2. 74% of consumers now use at least three channels when interacting with an enterprise brand or organization for customer-related issues…

Social Media Martha roberts royal_mail_speakeasy_presentation

1. Meeting customer social expectations Social Speakeasy Q&A with Martha Roberts, Head of Service Communications at Royal Mail Group 2. Martha Roberts Head of Service…

Business Dreamforce - "You got your social in my CRM"

1. Nigel Blackwell IT Manager @nigelblackwell mobro.co/nigelblackwellRyan Smith Digital Marketing Manager @ryahmic mobro.co/ryahmic 2. Royal Canin at a glance Sustainable…

Technology Growing MongoDB on AWS

1. Growing MongoDBon AWSColin Howe@colinhowe 2. Who am I?I run engineering at Conversocial.We help companies do social customer service.http://www.conversocial.comLove coding,…

Technology The twelve days of social customer service uk

1. The twelve days of Social Customer Service 2. #12daysofsocial 3. believe companies should offer customer support on their profilescustomers expect to receive assistance…

Documents Maximizing the value of social service by Tony Krajewski Deloitte

1. Maximizing the value of Social ServiceTony KrajewskiPrincipal, Deloitte ConsultingDecember 11, 2012 2. People have changed how they work… and they expectyou to be social.People…