Hospitality 2015: Tourism,Hospitality, and Leisure Trends ContentsEmerging markets in the hospitality industry 1 Expand contractions globally hitting the road? The new middle…

1. 1 AVOIDING ADHD*ENGAGINGCONSUMERS IN AMULTI-SCREENWORLD * ATTENTION DEFICIT HOMEVIEWER DISASTERS 2. 2 3. Social Media:Technologies that facilitate conversations 4. 4 not…

1. Creating A Coherent Social Media Strategy 1 Charlene Li Altimeter Group 2011 April 12 Twitter: @charleneli Email: [email protected] 2. © 2011 Altimeter Group…

1. Selling Social Media 2. HousekeepingJim Lahner, Four51VP Mkt & Customer [email protected] available via Slideshare on FanTools Facebook pageBooth #832You…

1. Using Social Media to Grow Your BusinessNichole Marie DevolitesCEO - Conversa GroupLessons Learned from the Front Lines of Social Media 2. Brief Background – Nichole…

1. Why the Web and Social Media Matter  to Your Bottom Line 2. One Day on the Internet 210 billion emails are sent -more than a years worth of letter mail in the United…

1. Social Media at the Crossroads David Weinberger [email protected] Berkman Centerfor Internet & SocietySenior Researcher US State Department Franklin FellowThis…

1.The Social Web why brands mustlisten, learnandparticipate Presented by: Eric Forst2. The Social Web What is Social Media? Why is Social Media Important? Why does Social…

1.ONE SYSTEMS COMPLEX How to Catapult your Contact Center through the Next Wave of Customer Expectations. Steve McKinney – Customer Experience Designer 2. The New World…

1.1The Power Of GroundbreakingSocial TechnologiesCharlene LiAltimeter GroupTwitter: @charleneliEmail: [email protected]. 2© 2011 Altimeter Group 3. OUT of CONTROL?©…