In this case study, a large financial institution engaged the VMware software-defined data center team to create a three-to-five year forward-looking strategy document for…
1. Presentation • 1 The IT Infrastructure Library (ITIL®) is a collection of best-practice guidance on IT Service Management (ITSM). In 2007, the ITIL® body of knowledge…
1. Hébergement Cloud et Services Managés pour Editeurs, Intégrateurs et Entreprises Mise en place et exploitation d'un Cloud Privé "powered by IBM" Patrice…
1. Cloud Computing - Beyond the Hype IBM Point of View 16 September 2010 Phil Sheehan Cloud Specialist ISV Alliance Manager 2. Where’s Cloud Today? Source: Dr Michael Snowden,…
Slide 1Workflow-enabled Internet Service Delivery for a Variety of Access Networks ByungDeok Chung*, Hoon Choi**, SeongBeom Kim* Operations Support System Laboratory, KT*…
Slide 1ISM 270 Service Engineering and Management Lecture 3: Technology in Services Slide 2 Announcements Homework 1 due next week Homework 1 due next week Homework 2 due…
Slide 1Automated Voice and Multimedia Services with Avaya Aura ® Experience Portal Slide 2 Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 22…
1.Policy-based Data ManagementIntegrated Rule Oriented Data Grid (iRODS)Reagan W. Moore (DICE-UNC)Arcot Rajasekar (DICE-UNC)http://irods.diceresearch.org2. What is the Opportunity…