DOCUMENT RESOURCES FOR EVERYONE
Documents CRMxchange - QA Roundtable_FINAL SD version

1. Easily Discover the Conversations Goodbye, Traditional QA. Hello, Speech Analytics! The New Best Practice in Quality Assurance 2. Easily Discover the Conversations •…

Social Media The Small Business Guide to Customer Service with Social Media

1. The Small Business Guide to Customer Service ~ with Social Media ~ 2. 0115 901 7357 www.shakesocial.co.uk Introduction For small businesses in particular, positive customer…

Leadership & Management The 8 Habits of Highly Effective Virtual Leaders

1. Virtual Life Webinar Series Presented to you in partnership by: The 8 Habits of Highly Effective Virtual Leaders 2. Agenda ● :05 Introductions ● :40 The 8 Habits of…

Technology BlueRange Technology - Education Technology for K-12 Schools!

1. 1 w w w . B l u e R a n g e T e c h . c o m / e d u EDUCATION RELIABLE TECHNOLOGY SOLUTIONS FOR YOUR CLASSROOM 2. 2 w w w . B l u e R a n g e T e c h . c o m / e d u Who…

Technology BlueRange Technology

1. Contact Andrew Stefansky, Director of SMB Sales | 919.622.4417 | [email protected] 2. BlueRange Services • Face to face sales rep coverage • Our configuration…

Technology 18 Game-Changing Customer Service Stats

1. 18 Interesting Stats to Get YouRethinking YourCustomer Service Process 2. 42% of service agents are unable to efficiently resolve customer issues due to disconnected systems,…

Business The Cost of Unhappy Customers

1. THE COST OF Unhappy Customers We are living in the age of the empowered customer -- a time when a single Facebook post or tweet can dramatically impact a company. While…

Technology Social Customer Experience Why it Matters, What it Means for your Brand

1. social customer experiencewhy it matters,what it means for your brand 2. contents1 customer experience is top of mind2 the challenges of the digital experience3 enter:…

Documents Challenge 2009: Aligning Global Content with Business Value Strategies, Tactics, and Roadmaps for...

Challenge 2009: Aligning Global Content with Business Value Strategies, Tactics, and Roadmaps for 2009 Mary Laplante Senior Analyst, Gilbane Group © 2008, 2009 Gilbane…

Documents Customer Relations LAP 1 Nature of Customer Relations.

Customer Relations LAP 1 Nature of Customer Relations Discuss the importance of positive customer relations. Describe ways that organizations can build positive customer…