Salesforce.com: Spring ’13 Salesforce.com Spring ’13 Release Notes Note: Any unreleased services or features referenced in this or other press releases or public statements…

1. Albert for noHold Inc. © Copyright 2014 Empowering the Enterprise Customer 2. Mark is the VP of Sales at Impressions, a leading brand in high fashion. 3. He is 5 minutes…

1. Shai Berger Co-Founder & CEO Fonolo 4 New Trends to Watch in Mobile Customer Service Aug 7th, 2014 at 2:00 PM ET 2. The Power of the Customer Experience • The new…

1. How Implementing Call-Back Technology Improved Customer Loyalty 2. Today’s Speakers Shai Berger Co-Founder & CEO, Fonolo @shaiberger Mark Edelman VP Member Services,…

1. 4 Trends to Watch in 2014 Multi-Channel Customer Service December 11, 2013 2:00 PM ETShai Berger Co-Founder & CEO FonoloJohn Seeds Marketing Director Parature 2. Today’s…

1. The Ultimate Referral Machine Specially Designed By Holistic Practitioners For Holistic Practitioners! Content Marketing that positions you as an expert; strategically…

1. THE15 Commandments of IVRby Allison Smith 2. The 15 Commandments of IVR TABLECOMMANDMENT PAGE of#1 Don’t Overestimate Your Listener’s Attention Span 3 CONTENTS #2…

1. Development InSalesforceIntroductionPresented By:Chetna Purohit 2. Salesforce.com• Salesforce is the worlds first and most popular CRMsystem headquartered in San Francisco.…

1. Contact Center Workshop Aker Brygge, 4th December 2013 2. Agenda• Intro (Peter Agild, Head of Business Area UC) • Trends and new challenges in the Contact Center –…

1. 2009 CUSTOMEREXPERIENCE IMPACT REPORT Copyright 2009 RightNow Technologies, Inc. 2. 2009 CUSTOMER EXPERIENCEIMPACT REPORTAlthough consumers have always had expectations—to…