Going Viral and getting trackion on the Net

The Path to Customer Experience Maturity in The Age of the Customer Craig Menzies, Principal Analyst Serving Customer Experience Professionals Twitter: @craigmenzies, @forrester,…

SUBSCRIBERS, FANS, & FOLLOWERS MEDIA COVERAGE: THE TOP FIVE BRANDS ON FACEBOOK, 8/25/10 WHERE PEOPLE START THEIR ONLINE DAY, 6/9/10 WHY COMPANIES âCLICKâ ON TWITTER,…

2 © 2010 ExactTarget When your customers wake in the morning, are they reaching for smartphones to check Facebook®, updating their Twitter® status, or logging onto…

© 2010 ExactTarget2 Itâs difficult to be a modern marketer. Youâre looking for a silver messaging bullet so you can deliver marketing communications that resonate, increase…

© 2010 ExactTarget2 Itâs difficult to be a modern marketer. Youâre looking for a silver messaging bullet so you can deliver marketing communications that resonate, increase…

© 2010 ExactTarget2 INTRODUCTION Email marketing isnât new. When it comes to making headlines in marketing newsletters and at industry events, emailâs not typically…

© 2010 ExactTarget2 INTRODUCTION Itâs no secretâFacebook reigns as the social networking community of choice for todayâs online consumer. Having surpassed 500 million…

© 2010 ExactTarget2 INTRODUCTION Email marketing isnât new. When it comes to making headlines in marketing newsletters and at industry events, emailâs not typically…

© 2010 ExactTarget2 INTRODUCTION Itâs no secretâFacebook reigns as the social networking community of choice for todayâs online consumer. Having surpassed 500 million…