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Technology Top 5 Contact Center Trends for 2014

1. Webinar: Top 5 Contact Center Trends for 2014 January 30, 2014 2:00 PM ETShai Berger Co-Founder & CEO Fonolo 2. In a Multi-Channel World, Voice is Still King 3. For…

Technology IPnett Contact Center Solutions - WORKSHOP OSLO 4thDec 2013

1. Contact Center Workshop Aker Brygge, 4th December 2013 2. Agenda• Intro (Peter Agild, Head of Business Area UC) • Trends and new challenges in the Contact Center –…

Healthcare 2015 Contact Center Trends: The Evolving Role of Operators

1. 2015 CONTACT CENTER TRENDS: THE EVOLVING ROLE OF OPERATORS 2. THE FUTURE OF CUSTOMER INTERACTION SOLVING TOMORROW’S PROBLEMS WITH A SPOK CONSOLE SOLUTION AGENDA 3. MARKETPLACE…