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Presenters • • NAVIN BHATIA JIGAR JAIN ADITI JAIN Arts Group CRM Success: A Customer and Competitive Necessity ASPIRE Total Customer Development tm Why CRM is a Customer…

Documents CRM PPT

Customer complaints are the schoolbooks from which we learn. The customer is the most important person on our premises. He is not dependent on us we are dependent on him.…

Documents pp05

Slide 5.1 Chapter 5 E-business strategy Dave Chaffey, E-Business and E-Commerce Management, 4th Edition, © Marketing Insights Limited 2009 Slide 5.2 Learning outcomes •…

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1. What Is Relationship ManagementCustomer“CRM”Becoming a common and important concept in many industriesBeyond mere ‘Contact Management’Knowing the customer…

Business Chapter 8: Strategic Management

1. Management: Arab World Edition Robbins, Coulter, Sidani, Jamali Chapter 8: Strategic Management Lecturer: [Insert your name here] 2. 8.1 Strategic Management • Define…

Business Ch 8 strategic management

1. Management tenth editionStephen P. RobbinsMary CoulterChapter Strategic 8 Management Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall8–1 2. Learning…

Business Chapter 8 management (10 th edition) by robbins and coulter

1. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 8–1 StrategicStrategic ManagementManagement ChapterChapter 88 Management Stephen P. Robbins Mary…

Business Bull Whip

1.   2. Indian Supply Chain Practices Dr. B.S. Sahay Dean (Research & Consultancy)Management Development Institute Gurgaon, India Conference on“ Winning with Intelligent…

Business Inventory management in supply chain

1. Inventory ManagementWinter 2014ADM – eSupply Chain Management 2. Outline • What is inventory • Myths in inventory management • Reasons for having inventory •…

Business CUSTOMER RELATIONSHIP MGMT

1. Customer complaints are the schoolbooks from which we learn. Unknown 2. The customer is the most important person on our premises. He is not dependent on us we are dependent…