Presenters • • NAVIN BHATIA JIGAR JAIN ADITI JAIN Arts Group CRM Success: A Customer and Competitive Necessity ASPIRE Total Customer Development tm Why CRM is a Customer…
Customer complaints are the schoolbooks from which we learn. The customer is the most important person on our premises. He is not dependent on us we are dependent on him.…
1. What Is Relationship ManagementCustomer“CRM”Becoming a common and important concept in many industriesBeyond mere ‘Contact Management’Knowing the customer…
1. 2. Indian Supply Chain Practices Dr. B.S. Sahay Dean (Research & Consultancy)Management Development Institute Gurgaon, India Conference on“ Winning with Intelligent…
1. Inventory ManagementWinter 2014ADM – eSupply Chain Management 2. Outline • What is inventory • Myths in inventory management • Reasons for having inventory •…
1. Customer complaints are the schoolbooks from which we learn. Unknown 2. The customer is the most important person on our premises. He is not dependent on us we are dependent…