Abstract Customer relationship management (CRM) is a management strategy that unites information technology with marketing. It originated in the United States in the late…

THE GAP MODEL OF SERVICE QUALITY Service Quality  Quality of the service is the degree of conformance of all the relevant features and characteristics of service to all…

Customer complaints are the schoolbooks from which we learn. The customer is the most important person on our premises. He is not dependent on us we are dependent on him.…

1. Customer complaints are the schoolbooks from which we learn. Unknown 2. The customer is the most important person on our premises. He is not dependent on us we are dependent…

1. ** Evolution of Marketing* • Production Era - Up to early 1900s • Selling Era - 1920s-1950s • Marketing Concept Era - 1950s - 1980s • Customer • Service •…

1. Average 1999 PC CPU Speed: 200mhz RAM: 32mb (max 256mb) Storage: 3.5gb 2. Average 2009 PC CPU Speed: 2.3ghz RAM: 1gb (max 4gb) Storage: 160gb 3. Average 2009 Server CPU…

1. Tuesday, June 5, 12 2. ABOUT US Groopanda is a daily deal site profiling local businesses that offer discounts and deals in products and services. We are also a full business…

1.@33voices intelligent insights to advance your business and life 2. The following represents 10 highlights from the interview by @MoeAbdou, founder & host of 33voices®.…

1.Management information systemThird Year Information TechnologyPart 13Customer Relationship Management Tushar B Kute,Sandip Institute of Technology and Research Centre,…

1. ProductLeadership Strategy 2. Agenda Product Leadership Strategy AIESEC Product Leadership Strategy Four areas of benefits that AIESEC offers 3. Agenda Product Leadership…