Transform your Customer Service The Key Pillars for Delivering Effortless Customer Service in your organisation Rufino Chiong Managing Director, CEB The Effortless Experience…

Lithium L2L From Likes To Loves - In Social Business Peter Kim Chief Strategy Officer 6 October 2011 ® 2011 Dachis Group. Confidential and Proprietary About Dachis Group.…

1. Hidden in plain sight:How mobile isquietly revolutionizingthe B2B world 1 2. Hidden in plain sight:How mobile isquietly revolutionizingthe B2B worldJeff StokvisDirector,…

1. Whirlpool CorporationAnnual Report 2005 2. Whirlpool Corporation Financial Highlights 2005 (millions of dollars, except per share data) 2004 % Change $ 14,317 Net sales…

1. WHY CONTENT MARKETING BUILDS TRUST The Power of Customer Publishing BrusselsMarch 2010 2. The APA : “ Customer publishing is a rapidly growing industry where brands…

1. IBM Software TransportationIBM Travel and TransportationFramework: Multi-channel Salesand Service solutions 2. 2 IBM Travel and Transportation Framework: Multi-channel…

1. Mobile Consumer Report Mobile Consumer Report Combat showrooming with personalization Combat Showrooming with Personalization October 2013 2. Table of contentsExecutive…

1.Location-Based Social Media 2. What’s all the Hype? 3. What’s all the Hype? Location-Based Services (LBS) are not new! What’s new is the cross-roads between Social…

1.  2. The First Mobile Phone? 3. Maxwell Smart Was The Trailblazer 4. From Get Smart To Get Smartphone 5. Summary of Hipcricket “ One-stop” mobile marketing and advertising…

PowerPoint Presentation How Mobile Closes The Customer Experience Gap @apptentive www.apptentive.com Robi Ganguly @rganguly Letâs get started! Quick Pitch: Apptentive provides…