Invited to sit on a panel together with Paul Holmes at the PR Forum held in Bucharest March 26, Pascal shared thoughts about the Big Data tsunami which is deeply transforming…

Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood…

talk I gave to Miami Ad School students in January of 2011. ideas, as always, are WIP, but some thoughts about planning today.

Big Data allows you to predict the future by analyzing real-time or historic data. Use it to understand the customer journey; recommend products; improve search results;…

The Importance of User Behavior & Design Psychology

Looking at how to embed into the system the code for its renewal. Fostering factors of opportunity and renewal as commons. A draft presentation, work in progress. The full…

Presentation from the Leaders in UX Event (18 Sept 2013) at Adaptive Path, sponsored by Onward Search

Design to support behavior change is getting increased exposure as technology has allowed products and services to have a more pervasive role in people’s lives. What impact…