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Page 1: Future of Social Recruiting - Chicago, IL

Future of Social Recruiting Chicago, IL 3/23/12

#JobviteCHI  

Page 2: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool  &   A2racting  Quality  Talent   through  Social  Media

Brian Mayhall!Vice President, Recruiting!

Providential Bancorp!

#JobviteCHI

Page 3: Future of Social Recruiting - Chicago, IL

Session  Agenda At the end of this presentation, you should have learned:!

• Keys to developing a social network that will produce the greatest number of qualified and interested candidates!

• Illustrative “live demo” examples of how to tap into your social networks that you have developed!

• How to leverage Jobvite tools while using LinkedIn, Facebook, and Twitter to build a powerful talent community!

#JobviteCHI #JobviteCHI

Page 4: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool • Prospect and candidate conversions from social media are based on the strength of your network!

• Strength of your network is based on the quality and quantity of your network connections!

For example:!

#JobviteCHI #JobviteCHI

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Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

Build Quality & Quantity of network connections through: !

1. Groups !

2.  People!

3.  Content!

#JobviteCHI #JobviteCHI

Page 6: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

Groups!

!

#JobviteCHI #JobviteCHI

Page 7: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

People!

!

#JobviteCHI #JobviteCHI

Page 8: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

People!

!

Groups

#JobviteCHI #JobviteCHI

Page 9: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

People!

!

#JobviteCHI #JobviteCHI

Page 10: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool LinkedIn Content!

1.  Updates!

2.  Job discussions/postings!

3. Group discussions!

#JobviteCHI #JobviteCHI

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Building  a  Candidate  Pool LinkedIn Content- Updates (through Jobvite)!

#JobviteCHI #JobviteCHI

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Building  a  Candidate  Pool LinkedIn Content- Job discussions/Postings!

1.  LinkedIn “Recruiter” options!

2.  Job discussions in groups- Free!!

3.  Jobvite posts to SimplyHired- Free!!

#JobviteCHI #JobviteCHI

Page 13: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool LinkedIn Content- Group Discussions!

1.  Relevant content!

2.  Relevant questions!

3. Original thought!

#JobviteCHI #JobviteCHI

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A2racting  Quality  Talent • Company Career site and content!

• Job posting content!

• Recruiting experience reflects Employer Value Proposition!

#JobviteCHI #JobviteCHI

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A2racting  Quality  Talent Company Career site and content (using Jobvite)!• Built by Jobvite!

• Use Jobvite Careers site Job link by Source!

• Consider using Job links or “Jobvites” to deliver relevant e-mail marketing !

!

#JobviteCHI #JobviteCHI

Page 16: Future of Social Recruiting - Chicago, IL

A2racting  Quality  Talent Job posting content (using Jobvite)!• Use Application Job links!

• Job posting versus job description!

• Screenings questions (Jobvite Forms section) reflect posting requirements!

!

#JobviteCHI #JobviteCHI

Page 17: Future of Social Recruiting - Chicago, IL

A2racting  Quality  Talent Reflect your Employer Value Proposition !!

• Postings, discussions, screening questions, and candidate experience should mirror the “way” in which your company feels!

!

#JobviteCHI #JobviteCHI

Page 18: Future of Social Recruiting - Chicago, IL

Facebook • Use Jobvite’s Publisher to automate posting process!

• Use Job Links when posting industry content!

• Consider linking your accounts!

!

#JobviteCHI #JobviteCHI

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Twi2er • Job posting through Jobvite!

• Discussion posting through LinkedIn!

• # tag more important here!

!

#JobviteCHI #JobviteCHI

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Compare/Contrast 1.  LinkedIn!

•  Generally best source for recruiting!

•  140 characters visible!

•  Jobvite matching feature!

•  100% profile completeness!

!#JobviteCHI #JobviteCHI

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Compare/Contrast 2.  Facebook!

•  Consider building your network from LinkedIn!

•  500 characters visible!

•  Consider launching a Facebook blog!

!

#JobviteCHI #JobviteCHI

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Compare/Contrast 3.  Twitter!

•  Consider using LinkedIn or TweetDeck for postings!

•  140 character limit!

•  Consider building your network from LinkedIn!

!

#JobviteCHI #JobviteCHI

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Summary •  LinkedIn provides the fewest restrictions when

attempting to start and/or grow your social media network!

•  From LinkedIn, you can cross-market to grow your Facebook and Twitter following!

•  Jobvites, Job Links, and Social Media content collectively will build the strongest talent communities possible!

!#JobviteCHI #JobviteCHI

Page 24: Future of Social Recruiting - Chicago, IL

Brian Mayhall VP, Recruiting

Providential Bancorp, LTD. [email protected]

Social Profiles:

www.linkedin.com/in/brianmayhall

www.twitter.com/bmayhall

www.facebook.com/VPbrianmayhall

www.facebook.com

#JobviteCHI #JobviteCHI

Page 25: Future of Social Recruiting - Chicago, IL

Social Recruiting Playbook: 10 Winning Strategies for 2012 Mackenzie Maitland

Sales Manager

#JobviteCHI  #JobviteCHI

Page 26: Future of Social Recruiting - Chicago, IL

ALL JOB SEEKERS

SUPER SOCIALS

19%9%

7%

32%26%

18%

Social Recruiting for 2012 Social recruiting is more than just a buzzword.

Job seekers who modified privacy settings in the last year with work in mind.

#JobviteCHI

Page 27: Future of Social Recruiting - Chicago, IL

Social Recruiting Starbucks  has  dedicated  social  network  channels  for  recrui:ng.  

#JobviteCHI

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Applicant Tracking Software (ATS) Key  Priori:es    1.   Increases  collabora.on  efforts  

2.   Streamline  workflows  

3.   Provides  great  candidate  experiences  

4.  Reduces  administra:ve  :me  

5.  Repor:ng  on  recrui:ng  metrics  

#JobviteCHI

Page 29: Future of Social Recruiting - Chicago, IL

Effective Hiring Collaboration Start  with  a  plan  to  get  everyone  involved,  and  make  sure  it  is  easy  for  everyone.    

1.  Employee  engagement  is  challenging;  2.  Iden:fy  points  of  conten:on  in  current  workflows;  3.  Make  it  easy  for  everyone.  

   

#JobviteCHI

Page 30: Future of Social Recruiting - Chicago, IL

Streamline Workflow to Drive Collaboration Yelp  has  a  unique  workflow  process  to  keep  things  on  the  go.  

#JobviteCHI

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Career Sites that Sell Have  a  roadmap  for  conversa:ons  for  poten:al  candidates.    

1.  Decide  the  types  of  candidates  you  want  2.  Plan  on  how  to  aPract  them  to  apply  

3.  Make  it  easy  for  candidates  to  find  out  what  they  need  to  apply    

 

#JobviteCHI

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Career Sites that Sell - RMS    

#JobviteCHI

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Employee Referrals Start  with  a  plan  to  get  everyone  involved,  and  make  sure  it  is  easy  for  everyone.    

1.  Employee  engagement  is  challenging  2.  Iden:fy  points  of  conten:on  in  current  workflows  3.  Make  it  easy  for  everyone  

   

#JobviteCHI

Page 34: Future of Social Recruiting - Chicago, IL

Employee Referrals Chiquita  connec:ons  can  post  on  Facebook,  TwiPer  and  LinkedIn  or  send  an  email.  

#JobviteCHI

Page 35: Future of Social Recruiting - Chicago, IL

#JobviteCHI

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Facebook Recruiting Apps Recrui:ng  on  Facebook  should  be  a  sec:on  in  your  overall  social  recrui:ng  strategy.    

1.  Think  about  the  type  of  candidate  on  Facebook;  2.  Target  them  differently  than  other  networks  like  LinkedIn;  3.  Develop  a  plan  of  ac:on  and  benchmark  goals.  

#JobviteCHI

Page 37: Future of Social Recruiting - Chicago, IL

Facebook Recruiting Apps Whole  Foods  Market  Naperville  has  integrated  the  Jobvite  Work  With  Us  Facebook  App.  

#JobviteCHI

Page 38: Future of Social Recruiting - Chicago, IL

Facebook Recruiting Apps Zynga  has  integrated  the  Jobvite  Employee  Facebook  App.  

#JobviteCHI

Page 39: Future of Social Recruiting - Chicago, IL

Recruitment Marketing Begin  with  a  clear  understanding  of  your  talent  brand  and  what  candidates  you  want  to  aPract.    

1.  Not  everyone  who  is  qualified  for  a  posi:on  is  a  good  fit  2.  A\er  iden:fying  your  candidates,  build  email  campaigns  3.  Gear  your  career  site  towards  desired  applicants  

#JobviteCHI

Page 40: Future of Social Recruiting - Chicago, IL

Recruitment Marketing TiVo  sends  separate  recrui:ng  emails  twice  a  month  to  all  employees  with  important  recrui:ng  informa:on.  

#JobviteCHI

Page 41: Future of Social Recruiting - Chicago, IL

Recruiter CRM Should  be  an  accent  to  the  plans  designed  for  your  talent  acquisi:on  campaigns.  

1.  Determine  which  communica:on  channels  to  use;  2.  Help  organize  and  market  to  candidate  pool.  

#JobviteCHI

Page 42: Future of Social Recruiting - Chicago, IL

Benchmarks and Recruiting Analytics Analy:cs  are  essen:al  to  frame  what  works  best  and  what  needs  to  be  fixed  in  your  strategy.  

#JobviteCHI

Page 43: Future of Social Recruiting - Chicago, IL

Benchmarks and Recruiting Analytics It  is  cri:cal  to  decide  which  metrics  are  best  for  you  and  for  your  team  members.  Not  every  metric  maPers  for  everyone.  1.  How  are  the  most  qualified  candidates  finding  your  jobs;  

2.  What  is  your  career  site  conversion  rate?  

#JobviteCHI

Page 44: Future of Social Recruiting - Chicago, IL

Benchmarks and Recruiting Analytics Benefits:  1.  See  which  tac:cs  work  and  where  to  allocate  spend  2.  Develop  goals  for  con:nual  improvement  3.  Get  results  from  different  campaigns  and  test  theories  

#JobviteCHI

Page 45: Future of Social Recruiting - Chicago, IL

Mackenzie Maitland Sales Manager [email protected]

@jobvite

www.facebook.com/jobvite

www.linkedin.com/in/jobvite

www.youtube.com/jobvite

#JobviteCHI

Page 46: Future of Social Recruiting - Chicago, IL

CASE STUDY: INCREASING EMPLOYEE REFERRALS

David Lahey VP, Customer Success

#JobviteCHI  

Page 47: Future of Social Recruiting - Chicago, IL

Value created for customers

Jobvite customer

actual referral hire rate

average referral hire rate

referral upside

sample per hire savings

2011 hires

total referral hire savings

Company 1 73% 22% 51% $4,000 128 $261,120

Company 2 31% 22% 9% $4,000 571 $205,560

Company 3 50% 22% 28% $4,000 302 $338,240

Company 4 27% 22% 5% $4,000 2315 $463,000

#JobviteCHI  

Page 48: Future of Social Recruiting - Chicago, IL

Activation Overview – 4 Easy Steps

1 Kickoff •  Target Go-Live Date •  Data Fields and Imports •  Career Site Survey •  Jobvite Messaging •  Employees and My Account

Configuration •  Account Settings •  Approval Workflow •  Candidate Workflow •  Evaluation Forms •  Offer Letters

Testing and Training •  HR and Recruiter Training •  Test Drive •  Video Library on Community

Go Live •  Activate Career Site •  Update Job Links •  Invite Employees

2

3 4

#JobviteCHI  

Page 49: Future of Social Recruiting - Chicago, IL

Make It Easy for Employees to Get Involved with Jobvite Publisher

#JobviteCHI  

Page 50: Future of Social Recruiting - Chicago, IL

Jobvite Your Network – a Viral Way to Reach the Right Talent

#JobviteCHI  

Page 51: Future of Social Recruiting - Chicago, IL

Engage Employees in Referrals

#JobviteCHI  

Page 52: Future of Social Recruiting - Chicago, IL

Target Talent Directly by Matching Contacts to Jobs

#JobviteCHI  

Page 53: Future of Social Recruiting - Chicago, IL

Engage Your Fans and Followers

#JobviteCHI  

Page 54: Future of Social Recruiting - Chicago, IL

#JobviteCHI  

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Unique Links and Automatic Tracking Help You Measure Impact

#JobviteCHI  

Page 56: Future of Social Recruiting - Chicago, IL

Case Study

Challenges •  Growing company •  Advanced hiring technology needed •  Decentralized offices •  Intense competition for talent

Solution •  Jobvite Hire for ATS •  Web 2.0 SaaS solution •  Centralized recruiting data •  Full access to social media

Results •  Employee referrals have doubled •  Easier to achieve 10% growth •  Decreased use of agencies

#JobviteCHI  

Page 57: Future of Social Recruiting - Chicago, IL

David Lahey VP, Customer Success [email protected]

@jobvite

www.facebook.com/jobvite

www.linkedin.com/in/jobvite

www.youtube.com/jobvite

#JobviteCHI  

Page 58: Future of Social Recruiting - Chicago, IL

Top  3  Trends  in  Employment  Screening    

Bill Glenn, VP, Marketing & Alliances TalentWise

February 28, 2012

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Company  Overview  

3/23/12 Property of TalentWise 59

 •  Founded  in  2006  

•  HQ  in  Bothell,  WA  

•  175  employees  and  growing    •  Leader  in  Hiring  Process  

Management  Solu:ons  (HPM)  

 •  Recognized  for  innova:ve  

solu:ons  and  award-­‐winning  service  

Page 60: Future of Social Recruiting - Chicago, IL

3/23/12 Property of TalentWise 60

TalentWise  +  Jobvite  Customers  

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•  80  -­‐  90%  of  companies  use  social  networks  as  part  of  their  employment  screening  process*  

•  Growth  of  LinkedIn,  FB,  TwiPer,  Google+  

Trend  #  1  –  Social  Media  Screening  

3/23/12 Property of TalentWise 61

450M   490M  462M     845M  130M   49M  

*  Sources:  Jobvite  and  Reppler  

Page 62: Future of Social Recruiting - Chicago, IL

Online  content  which  is  deemed  irrelevant  or  unallowable    

•  According  to  Title  VII,  the  ADA,  GINA,  and  ADEA,  protected  classes  include:  

– age  – sex  – religion  – disability  

 

What’s  Not  Allowable?  

3/23/12 Property of TalentWise 62

– race/color  – na:onal  origin  – pregnancy    – gene:c  informa:on  

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Relevant  and  allowable  online  content      

What  IS  allowable?  

3/23/12 Property of TalentWise 63

Nega:ve    

•  Illegal  behavior,  including  illicit  drug  use  

•  Poten:ally  violent  ac:vity    •  Racist  or  discriminatory  tendencies  

•  Corporate  image  disparage-­‐ment    

•  Sexually  explicit  material  

Posi:ve    

•  Contribu:ons  to  leading  industry  blogs  and  sites  

•  Par:cipa:on  in  volunteer  or  philanthropic  groups  

•  Improvements  to  corporate  image  

Page 64: Future of Social Recruiting - Chicago, IL

Embrace  social  media!    

 

Seek  advice  

 

Keep  detailed  records  

 

Go  the  extra  mile  to  ensure  your  candidates  are  treated  fairly  

 

Recommenda:ons  

3/23/12 Property of TalentWise 64

Page 65: Future of Social Recruiting - Chicago, IL

3/23/12 65 Property of TalentWise

Trend  #  2  –  Employment  Eligibility  Compliance  

E-Verify Form I-9s

Page 66: Future of Social Recruiting - Chicago, IL

3/23/12 66 Property of TalentWise

Immigra:on  and  Customs  Enforcement  Trends  In  2009,  ICE  announced  a  new  strategy  focusing  on  worksite  enforcement,  with  dramaHc  effects.  

Source:  DHS,  January  2011  -­‐  hPp://www.dhs.gov/ynews/tes:mony/tes:mony_1299767085496.shtm  

0

1000

2000

3000

4000

5000

6000

7000

Notices of I-9 Inspections Issued

Final Order Fines Issued

503 $675k

2196

$6,956k ICE Worksite Enforcement Trends ‘08 vs. ‘10

FY '08 FY '10

Page 67: Future of Social Recruiting - Chicago, IL

3/23/12 67 Property of TalentWise

E-­‐Verify  Expansion  

E-Verify Legislation - 2011  

             

       

Page 68: Future of Social Recruiting - Chicago, IL

3/23/12 68 Property of TalentWise

Next  Genera:on  Employment  Eligibility  Tools  Must  Have…        

•  Fully  compliant  electronic  signatures  

•  Centralized  I-­‐9  visibility  and  management  

•  Email  access  for  employees  and  employers  

•  Seamless  integra:on  with  E-­‐Verify  

•  Enforce  compliance  through  simplifica:on  

Page 69: Future of Social Recruiting - Chicago, IL

3/23/12 Property of TalentWise 69

Trend  #  3  -­‐  Background  Screening  Integra:on  with  ATS    

22%  of  companies  that  perform  background  screening  indicate  that  their  screening  solu:on  is  fully  integrated  

with  their  ATS    

22%

Source:  Aberdeen  Group,  2010  

Page 70: Future of Social Recruiting - Chicago, IL

3/23/12 Property of TalentWise 70

Source:  Aberdeen  Group,  2010  

Success!

Trend  #  3  -­‐  Background  Screening  Integra:on  with  ATS  –  It  Works!    

Page 71: Future of Social Recruiting - Chicago, IL

3/23/12 71 Property of TalentWise

Benefits  of  a  Fully  Integrated,  Turn-­‐Key  Solu:on  

Benefits: ü  Increase efficiency by eliminating duplicate data entry ü  Reduce risk by lowering the probability of manual data entry errors ü  Increase productivity by eliminating the need to work in multiple systems ü  Improve compliance by automating and tracking your hiring process from

end to end

PRE-POPULATED CANDIDATE INFO

AUTOMATIC REPORT STATUS

•  Single Sign-On •  Encrypted Transport •  Intuitive Interface

Page 72: Future of Social Recruiting - Chicago, IL

3/23/12 Property of TalentWise 72

Page 73: Future of Social Recruiting - Chicago, IL

 Thank  you!  

   Bill  Glenn                www.talentwise.com  [email protected]        [email protected]  TwiPer:  @williamwglenn                              1.877.893.1665  

3/23/12 Property of TalentWise 73

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Panel: Recruiting Technology & Social Media – A Perfect Match

#JobviteCHI

Dan Finnigan, CEO, Jobvite

Shelli Nelson, VP of Human Resources, Legacy Marketing Partners

Cheryl Bice, Director of Talent Acquisition, Millennium Pharmaceuticals

Ellen Allerton, Recruiting Manager, GrubHub

Moderator: David Lahey, VP of Customer Success, Jobvite


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