Working@Duke - August, 2008

3 7NEW COACHIs a new football erahere? Duke HeadFootball Coach DavidCutcliffe takes thestage duringPrimetime.2

SUSTAINABLE DUKEFinding a carpoolbuddy is easier. Asincentives for sharinga ride get sweeter,Duke rolls out a ride-matching service.

N E W S YO U C A N U S E : : Vo l u m e 3 , I s s u e 6 : : A u g u s t 2 0 0 8

This paper consists of 30% recycled

post-consumer fiber. Please recycle after reading.

2008 Gold Medal, Internal Periodical Staff Writing

2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters

TEXT MESSAGINGEmergency textmessaging isavailable to faculty,staff and studentsthis month as partof the DukeALERTnotification process.

Top: Paul and Joy Tongsri visited the Angkor Wat ancient

temple in Cambodia during their six-week honeymoon

adventure in the Asia-Pacific last year.

Paul and Joy Tongsri saw these elephants during a

three-day trek through the jungle in Thailand.

Paul Tongsri rides through the streets of Ecuador during another

trip in 2005.

Summer. A time when many people packtheir suitcases, pile in a car and head outon vacation. But at Duke, the majority of

employees don’t take the vacation time theyaccumulate each year.

Nationally, only 35 percent of workers donot use the vacation time they accrue on thejob, according to recent reports fromExpedia.com and Harris Interactive. AtDuke, that number is more than half.

Take Paul Tongsri, a residencecoordinator for KilgoQuad. He saved asmany vacation days aspossible, hardly takingany time off during hisfirst couple yearsat Duke.

“Initially, I felt badabout leaving work andwould worry,” he said.“But not now. I don’twant work to be my life.”

Lois Ann Green,director of Duke Benefits,said the reasons manyemployees don’t take all their vacation timeeach year vary, including saving time to takea longer vacation down the road. But mentalhealth experts suggest that vacations areessential to work-life balance and overallhealth.

When Tongsri got married, his prioritieschanged, and he decided to create morebalance in his life. He took advantage of hisvacation days to spend time with his wife, Joy.

“Since I got married, I got better about takingtime off,” he said. Last year, he took six weeksoff for his honeymoon in the Asia-Pacific.

Tongsri is not alone in his view of theimportance of time off. According to a 2006“Rewards of Work Study” by SibsonConsulting, time off ranks at the top when itcomes to employee satisfaction – above cashbonuses, annual pay increases and futurecareer advancement.

Green said that Duke’s robust vacationbenefit could be anotherreason why manyemployees don’t takeall their vacation timeeach year.

“Our vacation benefitis very competitive,” Greensaid. “At Duke, employeesaccrue more vacation time,sick leave and holidayseach year than manycomparable employers.”

The average annualvacation earned nationallyis 14 days, compared to

Duke’s average of 16.1 days. Duke staff canaccrue up to 20 vacation days each year aftermeeting the eligibility criteria. Those days rollover from year to year, but the total numberof vacation days a staff member canaccumulate maxes out at double their yearlyvacation accrual. For example, if a Duke staffmember receives 15 days of vacation per year,the maximum number of vacation days theycan accrue is 30. Combined with 13 holidays

All work and noplay can lead to a

range of mental, physical andemotional problems that canlead to burnout and reducedproductivity.”

— Andy Silberman, M.S.W.,

Director of Duke’s PersonalAssistance Service

“>> See TIME OUT, PAGE 5

WORKING@DUKE

T AK I N G A BR EAK O F F E R S EMP LOY E E S MANY B EN E F I T S

TTiimmee OOuutt

Newsbriefs

2

Duke named a “great college to work for”Duke University has been named

one of the “2008 Great Colleges toWork For” by The Chronicle of HigherEducation.

Duke was recognized in five of27 categories for best practices andpolicies in the areas ofprofessional/career development, jobsatisfaction, housing assistance,supervisor/department chairrelationship and post-retirement benefits.

Clint Davidson, vice president for human resources at Duke, saidthe recognition reflects much work over the years at Duke to becomea better employer.

“While we are justifiably proud of The Chronicle’s recognition,there is work still to be done to sustain, let alone further enhance, ourreputation as a preferred employer,” Davidson said. “The fact thatDuke is now included on such lists is a sign that we are on the rightpath and making progress.”

The announcement was featured in the July 18 issue of TheChronicle of Higher Education and included a profile on Duke’sprofessional development programs, including the ProfessionalDevelopment Institute and programs for assistant professors andfaculty.

“We want everybody to have the information and the skills theyneed to develop their careers in the direction that they want to go,”said Nancy Allen, vice provost for faculty diversity and facultydevelopment at Duke.

Smart Home earns top green design ratingEco-friendly features such as 18 solar panels, two 1,000-gallon

rain barrels and a vegetated roof that filters rainwater helped theHome Depot Smart Home at Duke earn a Platinum Leadership in

Energy andEnvironmental Design(LEED) rating in Junefrom the U.S. GreenBuilding Council.

The 6,000-square-foot residence earned59 out of a possible

62 points in the green building rating system, making it “the firstplatinum-rated residence hall on the planet,” said Smart Homeprogram director Tom Rose.

Receiving the top-level LEED Platinum certification is widelyconsidered to be the highest possible achievement in green buildingdesign. The Smart Home is Duke’s first LEED Platinum building. Since2003, Duke has mandated that all new construction meet LEED guidelines,including design elements to conserve water and save energy.

Duke launches YouTube channelCheck out the latest Duke happenings on the new Duke YouTube

channel at www.youtube.com/duke. The channel was launched inMay as part of a strategic partnership between YouTube, the leadingonline video community, and universities around the globe.

Duke’s YouTube channel will feature footage from classrooms,labs and campus life. The decision to launch the new channel wasprompted by positive responseto Duke videos posted in recentyears on the main YouTube site,and by the success of previoustechnology initiatives at Dukesuch as iPods and iTunes U.

“Several hundred thousand people have watched videos from Dukesince we began placing them on YouTube in October 2006,” said DavidJarmul, Duke’s associate vice president of news and communications.“This new channel will help us reach even more people and pull togetherDuke’s videos more effectively for students, alumni and othersinterested in the university or just looking for good material.”

Nominations for 2008 Diversity and Teamwork awardsNominations are being accepted for the 2008 Diversity or

Teamwork Award. The deadline for Diversity Award nominations isSeptember 5; the Teamwork Award deadline is September 12. Winners ofthe Diversity Award receive $750 and an engraved crystal bowl. Winnersof the Teamwork Award receive a plaque and choice of a team event notto exceed $1,000. Visit www.hr.duke.edu/recognition/blue-ribbon.htmlfor information and nomination forms.

Kelly Gilmer works at the American Tobacco Campusand isn’t always in front of her computer, soemergency communication methods such as the

new outdoor warning system, e-mail and the emergencyWeb site may not reach her.

That’s why Gilmer, communications director for Leadership Education at Duke Divinity, plans to be one of the first to sign up for theemergency text messaging servicebeing added to the DukeALERTnotification system in August.

“I’m not always at my desk,” saidGilmer, who has a cell phone but not amobile device with e-mail capabilities.“I think it’s a smart strategy for theuniversity to reach employees inmultiple ways because we don’t all havethe same habits. I don’t use textmessages every day, but I knowcolleagues and students who do.”

Emergency text messaging, alsoknown as SMS (short messageservice), is the latest in a series ofsteps Duke is taking to enable rapidand mass notification to faculty, staff and students in the event of an emergency.

“Our approach at Duke is to send out emergencynotification through different mediums to reach as manypeople as quickly as possible,” said David Jarmul,associate vice president for News and Communications.“Text messaging will supplement our other DukeALERTcommunications, which include e-mail, the outdoorwarning system, phone messages, fliers and Web sites.”

The text messaging system is available beginning Aug.1on an opt-in basis to all students, faculty and staff at Duke.Members of the Duke community can sign up forDukeALERT text messages at www.emergency.duke.eduby registering their mobile phone number.

Duke has contracted with a company to distributethe text messages to mobile devices through any of the

area’s wireless providers. Standard textmessaging rates apply based on eachcustomer’s agreement with his or herservice provider. Cell phone numbersregistered for text messaging will bemaintained in Duke’s systems and willbe confidential personnel or studentinformation and managed under strictprivacy guidelines.

Duke is also working this year to boost cell coverage by installingadditional antennas and otherhardware outdoors and in buildings.This will improve the ability to receivetext messages throughout campus.

“The stone used in many of ourbuildings has made cell reception a

problem in some areas,” said Ginny Cake, assistant chiefinformation officer at Duke. “When we complete theproject in the fall, cell coverage on campus will be vastlyimproved.”

— By Susan KauffmanCommunications Director, Undergraduate Education

DukeALERT notificationexpands to text messaging

Letters to the Editor must include name and contact information. E-mailletters to [email protected] or mail them to Working@Duke Editor, Box 90496, Durham, NC 27708. Fax letters to (919) 681-7926.Please keep length to no more than 200 words.

I think it’s a smart strategy

for the university to reachemployees in multiple waysbecause we don’t all havethe same habits.”

— Kelly Gilmer,

Communications Director for Leadership

Education at Duke Divinity

“Sign up for text messaging now at www.emergency.duke.edu

Editor’sNote

E-mail will be sentto all Duke e-mailaddresses.

Outdoor warningsystem maybroadcast alertson campus.

Web and RSS feed atwww.emergency.duke.edu.

Text messages:sign up atwww.emergency.duke.edu.

Phone messages at(919) 684-INFO(4636).

Direct contactfrom emergencypersonnel andmanagers.

News media mayreceive regularupdates.

Bulletins and fliers may beposted inbuildings.

STAYINFORMED

In Case of Emergency

We’re proud at Duke.Working@Duke won the

grand prize in May for best employeenewsletter in a national competitionhosted by Ragan, a leading resourcefor corporate and employeecommunications. We join the ranks ofothers such as RBC Financial Group,Barnes & Noble and SouthwestAirlines, all honored by this group.

Ragan judges lauded our levelof employee interaction, saying,“This thing is obviously written foremployees, and it’s obvious youwant their input.” But we won’trest on laurels.

“More editorial presence,”Judge Steve Crescenzo wrote in hisfeedback. “In other words, moreYOU. With no bylines, no editor’scolumn … readers can’t build arelationship with the publication’seditors. And they should! Let peopleknow that there are actual humanbeings editing this publication.”

And so, welcome to theinaugural editor’s note. Please letme know what you think of thepublication. I want to hear yourprint and multimedia story ideas,too. Write me at [email protected] call 681-4533.

Before I sign off, I encourageyou to read the cover story, TimeOut, about Duke’s vacation benefit.Did you know most Duke employeesdo not take their allotted time offeach year? Many save days for alonger vacation down the road.Count me among them. I’ve got 31 days. Italy, here I come.

Thanks for reading,Leanora

The success of Duke’s Head Football Coach DavidCutcliffe is literally written on his office walls:autographed photos of NFL players, autographed balls

from bowl games and championship teams, and the collegejerseys of Peyton and Eli Manning, both of whom Cutcliffecoached at Tennessee and the University of Mississippi,before they became Super Bowl champions.

But Cutcliffe wants to redecorate. “I want to replace some of this stuff with Duke blue,”

he said. From his office overlooking an empty Wallace Wade

Stadium, Cutcliffe is reminded of his objective this year.“I want to fill up those seats and bring someexcitement back for fans,” he said.

During the quarterly Primetime forum Aug.7, faculty and staff can learn more aboutCutcliffe’s plans to bring excitement back to Duke Football; how football can make a difference at Duke and how the Dukecommunity plays an important role in theprogram’s success.

The forum begins at noon in the BryanCenter’s Reynolds Theater. All attendees willbe entered in a drawing to win a footballsigned by the Manning brothers, seasontickets to Duke’s 2008 football season anda post-season working lunch withCutcliffe in his office.

Appointed in December, Cutcliffe is the 21st head football coach in Duke’s

history. He brings a scorecard that includes a nationalchampionship at Tennessee, participation in 21 bowlgames and SEC Coach of the Year honors.

He is now charged with turning around a Dukeprogram that has not had a winning season since 1994.Cutcliffe and staff are working to begin that turnaroundon Aug. 30 when the Blue Devils take on James Madisonat home to kick-off the 2008 season.

“I have a Duke jersey here, too” said Cutcliffe,motioning toward the jerseys of the Manning brothers.“I’m just waiting to see whose number will go on it.”

— By Paul GranthamAssistant Vice President,

Office of CommunicationServices

Get TicketsFaculty and staff canget discount tickets toDuke football andwomen’s basketball bypurchasing the EmployeeAthletic Pass on sale atPrimetime.

Got a question for thecoach? Submit it atwww.hr.duke.edu/primetime

3

CATCH FOOTBALL FEVER

November 13, 2007 – the day is fresh in Lisa Borkhuis’memory. It’s the day she lit her last cigarette.

“I used to take a smoke break twice a day andduring lunch,” said Borkhuis, staff assistant in the Officeof University Counsel.

She gradually realized that she didn’t want to smokeanymore. The smell, the health risks and her son droveher to take advantage of Duke’s expanded tobaccocessation resources last October.

LIVE FOR LIFE, Duke’s employee wellness programhas offered various tobacco cessation resources since the1990s, but the options expanded in 2007 to include freenicotine replacement therapy (gum, lozenge, patch) andstop-smoking prescription drugs.

“The single most important thing someone can do to change their health risks, reduce their healthcare costsand increase their productivity is to quit smoking,” saidDr. George Jackson, director of Employee OccupationalHealth. “The benefits of quitting include improved senseof smell and taste, less congestion, reduced breathlessness,and reduced risk of disease.”

Although Borkhuis, 43, has not experienced severeillnesses from smoking, her grandparents smoked andsuffered with lung disease, chronic bronchitis and cancer.

“I knew that if I quit, I would be in better shapewhen I get older,” Borkhuis said. “I also wanted to be agood role model for my son, who is a teenager.”

Last year, Borkhuis was one of 100 Duke employeesenrolled in a QuitSmart Class through LIVE FOR LIFE.

“In class I learned different techniques, includingmeditation, to help me change my habits and quit smoking,”Borkhuis said. “The group support was great, too.”

Manyof Borkhuis’daily habitswere tied tosmoking,she said.She smokedwhiledriving,walking thedog andafter meals. She learned that changing her habits wasessential to quitting, so she consciously began keepingboth hands on the wheel, she asked her son to walk thedog, and she called friends whenever she felt the urge to light up.

Borkhuis also credits her success to the prescriptiondrug CHANTIX, which calmed her nicotine cravings.She knew she couldn’t quit cold turkey. She begansmoking when she was 16, quit by the time she was 33,but picked up a cigarette again at 40.

Now, she says she’s quit for good.“Since I quit, my skin is brighter, I can run further

and I can climb five flights of stairs with no problem,”Borkhuis said. “My cholesterol has gone down. I smellbetter, and best of all, I’m not restricted by when I haveto smoke – I’m free.”

— By Elizabeth MichalkaCommunications Specialist, HR Communications

No longer chainedto nicotine

BY THE NUMBERS

6 – 7AVERAGE NUMBER OF TIMES

SMOKERS TRY TO QUIT BEFORETHEY ARE SUCCESSFUL

41PERCENT OF DUKE SMOKERSWHO REPORTED QUITTING SIXMONTHS AFTER ENROLLING IN ATOBACCO CESSATION PROGRAM

(ACCORDING TO SURVEYRESULTS)

70PERCENT OF SMOKERS

NATIONALLY WHO SAY THEYWANT TO QUIT

820DUKE EMPLOYEES ENROLLED IN

A TOBACCO CESSATIONPROGRAM IN 2007

438,000ANNUAL TOBACCO-RELATED

DEATHS

Lisa Borkhuis, left, with her son, J.T., 15. She quit smoking

with help from Duke’s cessation resources. “I also wanted

to be a good role model for my son,” she said.

Resources at www.hr.duke.edu/tobaccofree

Coach Cutcliffe tackles football during August 7 forum

WinPrimetime attendees will beentered in a drawing to win:

• a football signed by theManning brothers

• season tickets to Duke’s2008 football season

• a post-season working lunchwith Cutcliffe in his office

Like many others, StephanieDawning’s obligations in herpersonal and professional lives

pull her in many directions, leavingher feeling at times like there are notenough hours in the day.

Hoping to arm herself with toolsto help her better manage her timeand health, she attended a recent Dukeworkshop, “It’s a Matter of Time: Howto Prioritize and Achieve a HealthyBalance.”

“I don’t prioritize the things thatwould help me in my long termhealth,” said Dawning, a databaseanalyst in Duke’s Office of Licensingand Ventures. “I want a set of tools Ican pick and choose from to helpachieve more balance.”

The workshop, sponsored by DukeProspective Health and Duke IntegrativeMedicine, is among free seminarsavailable to Duke faculty and staffthrough December. Future topics focuson weight management and mindfulpractices to help relieve stress and bringyour best to work.

Patty Frey, of Pathfinders Coachingand Educational Services in Carrboro,developed the recent healthy balancepresentation because she believes peoplewant balance in their lives, but are toobusy to develop ways to do it.

“One of the things I value ishealth and personal well-being andfulfillment,” Frey said. “I just want toshare that with other people. I thinkpeople really want to have those thingsin their lives. Sometimes, life gets sobusy that they forget that. In a way,this workshop is just helping people toremember how important that is.”

Before finding balance, she said,people must identify areas of life out of balance. Then identify values andpurpose and set goals. Think aboutwhat is most important in life anddesign goals. Identify obstacles thatprevent a more balanced life and buildgoals that eliminate obstacles.

Goals should follow theS.M.A.R.T. principle, Freysaid. They should be Specific,Measurable, Active, haveResources and be completedin a certain amount of Time.

Frey suggested examiningtime management to eliminatedistractions. How are youspending your time? Identifywhat Frey calls Time Robbers,which fall into two categories:those imposed – interruptions,waiting for answers, meetings

– and those that are self-inflicted –poor attitude, fatigue, lack of self-discipline. Also, remember to take care of

yourself [see Time Out, cover page], setboundaries and don’t be afraid to askfor help.

“When it’s time to start takingcare of ourselves, we might find that to be a selfish act. But really, it’s not,”Frey said. “You can’t help other peopleunless you help yourself first. I thinkpeople have to really understand that.”

— By Tim CandonWorking@Duke Correspondent

When it’s timeto start taking

care of ourselves, wemight find that to be aselfish act. But really,it’s not. You can’t helpother people unless youhelp yourself first.”

— Patty Frey,

Pathfinders Coaching and

Educational Services

“Balancing work and personal life

Stephanie Dawning, a database analyst at Duke, attended

a recent seminar on work-life balance. Her work space

includes helpful reminders about work-life balance.

4

For Emily Cadogan, walking is not just about exercise.She meets new people and makes friends. She joinedthe Duke Run/Walk Club three years ago and now

has a support group of walkers.“We never walk alone,” Cadogan said. “I try to get

to all the meetings, and when I can’t, I let my walkingpartners know. But if I miss a few meetings in a row, theystart calling me.”

Cadogan’s involvement with the Run/Walk Club alsogot her involved in other fitness programs offered by LIVEFOR LIFE, Duke’s employee wellness program. She hasincreased her stamina, strengthened muscles and lost 20 pounds in the past year with regular exercise. She plans to keep it up during the fall Run/Walk Club.

• • • • • • • •

What: Run/Walk Club

When: Aug. 18 – Nov. 5Mondays andWednesdays, 5:30 to 6:30 p.m.

Where: East and West Campus

Register: Visit www.hr.duke.edu/runwalkor call 684-3136, option 1.

• • • • • • • •

Pump it UpThe fall Run/Walk Club includes 30 minutes of

strength training at 5 p.m. every Monday and Wednesday.Exercises work all major muscle groups and are appropriatefor all fitness levels.

Strength training provides many benefits for walkersand runners, including greater muscle strength andendurance, greater joint flexibility, reduced risk of injuryand increased bone density.

• • • • • • • •

Water WiseThe feeling of thirst is triggered when body fluids are

depleted well below levels required for optimal functioning.This means you may be dehydrated and not feel thirsty. As a result, you may be sluggish and walking and/orrunning may be more difficult. It is important to drinkwater before, during, and after exercise. In moderatetemperatures, drink about:

• 16 ounces (2 cups) of water in the two hours before exercise

• 8 ounces (1 cup) of water for every 30 minutes you exercise

• 8 to 16 ounces (1 to 2 cups) of water after your work out is complete

• • • • • • • •

One Size Does Not Fit AllYour foot type can make a difference in the shoe you

need for walking or running. Visit a reputable, specializedshoe store or a biomechanics expert to find the right fit foryou. Proper footwear prevents injuries, enhances comfortand performance and reduces back pain.

— By Elizabeth MichalkaCommunications Specialist, HR Communications

Striding toward improved healthBy the Numbers1.7

Miles of East Campus track

2.9Miles of West Campus trail

5Number of training Run/Walk Club levels

10LIVE FOR LIFE dollars participantswill receive each week

12Weeks in a Run/Walk Club session

247Participants in 2007 Fall Run/Walk Club

Learn more at www.hr.duke.edu/runwalk.

Duke employees Emily Cadogan, right, met

Gail Burden, left, through the Duke Run/Walk

Club. Cadogan said the social aspects of the

club provides her with accountability that

keeps her on the track.

For upcoming seminars, visit www.dukeprospectivehealth.org

5

and 12 sick days a year, some employees may not feel theneed to use all their time off.

That’s true for Carl and Jemma Boler, who have eachworked at Duke for more than 20 years. Although theyregularly take time off for vacations, family gatheringsand holidays, they each sometimes have up to eight weeksof vacation available.

“I watch my accrual rate and take a day off everynow and then when I have accrued my maximum,” said Jemma Boler, a recruiter in Human Resources.

ALL WORK, NO PLAY

Not taking time off to relax, rejuvenate andreenergize can have negative consequences, said AndySilberman, M.S.W., assistant professor, and director ofDuke’s Personal Assistance Service, a free counselingservice for Duke faculty and staff.

“Studies have shown a link between the benefits oftaking time off and better health and productivity,” hesaid. “Ironically, work addicts usually think they’reaccomplishing more by laboring away, but they usuallyend up doing more harm than good. All work and noplay can lead to a range of mental, physical and

Time OutCONTINUED FROM PAGE 1

The Bolers, above,

recently took time off to

celebrate their son

William’s high school

graduation. He’s pictured

at left with sister

Jasmine, left, and

grandmother Blanche

Francis.

emotional problemsthat can lead toburnout and reducedproductivity.”

Those who areoverworked andoverstressed are morelikely to becomedissatisfied with theirwork and life,Silberman said.They’re also morelikely to becomedepressed and moresusceptible toinfections and disease.Their personalrelationships may alsosuffer. Silberman saidabout one in threeclients of PersonalAssistance Service hasconcerns that are at leastin part due to stress andwork-life balance issues.

“If you find it moredifficult than usual to feel good about what’shappening in your lifeand at work, it’s a signthat you’re under stress,”Silberman said. “If youare more irritable andfrustrated than usual, take note because it couldmean that your batteriesare drained. During those times, it may feel very difficultto unwind and take time off, but those are the times youmost need a break – even if it’s just one day.”

Taking time off is not a problem for MariaMaschauer, visitors and special events coordinator forDuke’s Program in Literature. Since last summer, she’staken four vacations – all scientific expeditions withorganizations including the Sierra Club, Earthwatch andDuke’s Organization for Tropical Studies.

“I’ve searched for moose bones in Michigan’s northernwilderness, studied leaf cutter ants in the Costa Ricanrainforest, and located wildlife trails in Idaho’smountainous terrain,” she said. “I feel ecstatic on thetrips.”

Maschauer said her job makes her wild adventurespossible, and she’s careful about timing her trips so heroffice has sufficient coverage, and so she doesn’t run out of vacation days.

“I’m still pumped up when I get back and have adesire to keep learning and exploring.”

— By Elizabeth MichalkaCommunications Specialist, HR Communications

Duke University offers more paid time off than most of its local peers, includingUniversity of North Carolina, Wake Forest University, Quintiles, IBM, SAS Institute,Inc. and GlaxoSmithKline.

Source: Duke Human Resources

Top: Maria Maschauer was the first to find an adult moose antler last

year during a trip with the Earthwatch Institute in Isle Royale National

Park in northern Michigan. Middle: Maschauer drives a dogsled team of

Alaskan Huskies in Ely, Minn., during a trip through the Sierra Club.

Bottom: This tree helped shade Maschauer from the hot sun in the rain

forest of Costa Rica, where she studied leaf cutter ants – a trip through

Duke’s Organization for Tropical Studies.

LONG TERM DUKE EMPLOYEE ENROLLS IN 403(B) BENEFIT

When Catherine McLeanstarted working at Duke inher late teens, her thoughts

centered on her job, Friday nightfun and dates. One thing she didn’tconsider: retirement.

“Retirement just isn’t somethingyou think about when you’reyounger,” said McLean, now 50 anda staff specialist in Duke’s MorrisCancer Center. “That changes asyou near retirement age.”

After McLean read an article in April’s Working@Duke aboutDuke’s retirement benefits, sheenrolled in the Savings forRetirement Plan, a 403(b) thatallows hourly-paid staff to investtheir own pre-tax savings forretirement.

McLean wasn’t the only one tomake a change. At least 120 facultyand staff called Duke Benefits toinquire about retirement planning,and some increased their payrollcontributions.

“The story really resonated with faculty and staff,” said Sylvester Hackney, associate director of Duke Benefits. “I talked with seven people alone who were referred by oneof the people featured in the article. All of them eitherenrolled or changed their contribution amounts.”

An energetic woman responsible for patient clinicnotes and results, McLean has no plans to retire soon, butshe is on her way to having the same quality of life with herhusband when she does. “I love to work, and I love the

people I work with,” she said. “Butmy husband Rick and I want to beable to retire comfortably in thefuture. And who couldn’t use a littleextra money in retirement?”

As an hourly-paid staff member,McLean was automatically enrolledin the Employees’ Retirement Plan,Duke’s pension plan. But she wasnot contributing to retirementsavings.

Reading other staff members’stories and learning about Duke’sretirement plan options inWorking@Duke led McClean to callAIG, one of Duke’s five retirementinvestment carriers. She made anappointment with David Ward, asenior financial analyst, and they metthe next day.

“I knew in general what I waslooking for but not the specifics ofwhich investments to choose,” McLeansaid. “David explained the pluses andminuses of the different investments, so

I could choose the one that was right for me.”McLean said she was concerned that signing up for the

plan would be a burdensome process. But she said she waspleasantly surprised. “The analyst brought the paperworkwith him, including what I needed for payroll deduction. Itwas so much easier to sign up than I thought it would be.”

McLean’s advice to Duke colleagues: “It’s never too lateto start saving.”

— By Jill JenkinsSenior Communications Strategist, Human Resources

A second look at retirement

LEARN MORE

Seminar: Introduction toDuke’s Retirement Plans

Aug. 19Sept. 23Oct. 21

Reserve a seat atwww.hr.duke.edu/benefits/retirement

Duke faculty and staff may schedule one-on-oneconsultations by calling(919) 684-5600. Ask for aretirement plan specialist.

Catherine McLean, a staff specialist in Duke’s Morris

Cancer Center, enrolled in Duke’s Savings for Retirement

Plan after reading an article in Working@Duke about

retirement benefits.

6

Web conferencing at Duke enableslong-distance meetings from home, office

It takes three or four hours to drive from Duke tothe Nicholas School’s Marine Laboratory in Beaufort.It takes two full days to drive there from Oregon, and about eight hours to fly there from the

United Kingdom.That’s why the Marine Lab recently used Web

conferencing software to connect its conference participants to individualsacross the country and the Atlantic. Participants saw and heard each other in real time and shared their input over the Internet through their computers.

As technology advances – and gas prices skyrocket – Duke faculty and staff are taking advantage of affordable Web conferencing solutionsfacilitated by Duke’s Office of Information Technology.

Many use Adobe Connect, which lets users share files and even theircomputer screen with each other, as well as chatting via text, video and/oraudio. The Flash-based service is available through Fig Leaf Software, one of Duke’s vendors for audio and Web conferencing.

Jeffery Priddy, manager of IT at the Duke Marine Lab, has usedAdobe Connect for research and administrative meetings, seminars andconferences.

“As a satellite campus 150 miles away, it’s invaluable to be able to workinteractively with our colleagues in Durham and elsewhere,” Priddy said.“I’ve noticed that having video can help enhance communication byrelaying facial expressions, hand gestures, posture and so forth. Itpersonalizes the conversation and the people – sort of putting a face on theissue at hand.

“The next evolution is a Web conferencing tool like Connect, whichworks for individuals right on their computer. Connect makes it quick andeasy to share presentations with an audience in Durham, or pretty muchanywhere.”

While videoconferencing requires participants to meet at designatedlocations, Web conferencing allows all users to participate from their owncomputers. Because there are no dedicated, specialized hardwarerequirements, Web conferencing costs much less as well. With AdobeConnect, one license holder can host unlimited meetings of unlimitedduration (one at a time) with up to 100 participants per session.

“As a participant, Adobe Connect is very easy to use,” said SteveToback, senior manager of OIT Academic Computing. “You just click alink to open the session. Since most people already have Flash, they don’teven have to download any software.”

Adobe Connect costs Duke faculty and staff $150 per single licenseannually. Departmental licenses are also available.

— By Hilary CulbertsonWeb Content Specialist

Office of Information Technology

Techtalk

OIT Digital Media Solutions offersconsultations with faculty and staff interested in Web conferencing.Learn more at www.oit.duke.edu/dms/connect.

Jeffery Priddy, manager of IT at the Duke Marine Lab in Beaufort, demonstrates the Web

conferencing tool Adobe Connect, which allows users to share files and chat via text, audio

and video in real time.

Y O U R S O U R C E F O R G R E E N N E W S A T D U K E

Sustainable uke

7

INCREASE THE ODDS OF FINDING A CARPOOL PARTNER. REGISTER YOUR CONTACTINFORMATION THROUGH DUKE GREENRIDE AT WWW.PARKING.DUKE.EDU/CARPOOL.

Duke technology analysts,

Uma Subramanian, left, and Shaila

Vadlamudi, right, traded in individual

parking permits to join Duke’s newly

enhanced carpool program. Each can

save about $1,000 annually on fuel

and parking costs.

Keep more green in your pocket

Share the Ride:

THISCOULDBEYOU

HOW MUCH CAN YOU$AVE?

USE DUKE'S NEWONLINE CARPOOLCALCULATOR ATWWW.PARKING.

DUKE.EDU/CARPOOL

Duke technology analysts Uma Subramanian and ShailaVadlamudi used to dread the commute from theirhomes near Cary to their American Tobacco Campus

office. With soaring fuel prices, the 40-mile roundtrip towork was costing each of them about $150 a month in gas.

But now the two colleagues in Duke’s Office ofInformation Technology (OIT) can each save about$1,000 annually by sharing a ride and enrolling in Duke’snewly-enhanced carpool program

“That’s enough for my family to take a short vacation or to buy Christmas gifts,” Subramanian said. “Plus, it’s a lotbetter for the environment that we are not driving alone.”

As fuel prices top $4 a gallon, more Duke staff andfaculty are seeking other ways to get to work. This year,for example, 450 Duke employees used alternativetransportation such as carpooling during the 2008 SmartCommute Challenge, a campaign coordinated by TriangleTransit and SmartCommute@rtp.

Duke’s enhanced carpool program, available to allDuke staff and faculty, offers several new incentive levelssuch as free parking for groups of four or moreparticipants, and 24 individual daily parking passes forstaff and faculty who share a ride with at least one otherperson.

Finding carpool buddies will also get easier withDuke GreenRide, a new ride-matching service on theDuke Parking & Transportation Web site. The database,which relies on commuters to input ridesharing contactinformation, connects commuters who live and work inthe same area and share similar schedules.

“Since Duke GreenRide is new, it’s important foranyone interested in carpooling or ridesharing to registeras soon as possible online to create a database ofcommuters for matching,” said Melissa Harden, assistantdirector for Parking & Transportation.

Subramanian and Vadlamudi decided to trycarpooling after chatting during lunch. They contactedParking & Transportation to learn more about Duke’salternative transportation options.

They rotate drivers and cars, reducing maintenanceand repairs on each vehicle. They’re hoping to find a fewother Duke commuters to join them through DukeGreenRide to save even more.

Carpooling will also help each of them drophundreds of pounds a year – in carbon dioxide emissions.

“Even if you only carpool once or twice a week, itcuts greenhouse gases,” said Tavey McDaniel-Capps,Duke’s sustainability coordinator. “It also helps Dukeleave a lighter environmental footprint and preserve greenspace instead of paving it for parking lots.”

The OIT colleagues worked with supervisors toslightly adjust schedules so they could ride together. Theyalso devised a contingency plan for days they havepersonal errands.

“We all have children, so we’re glad that Dukeprovides daily passes for carpoolers to use when they can’tride together,” Subramanian said.

She touts other carpooling perks such as socialinteraction and relaxation.

“When I’m not the one driving, I sometimes read or meditate, and we spend a lot of time talking andlaughing,” Subramanian said. “Also, the carpool groupdropped me off at the airport one Friday afternoon,which was very convenient and saved me from paying to leave my car at the airport all weekend.”

— By Missy BaxterSenior Writer, Office of Communication Services

______________________________________________________________________________

Number of Participants 4 3 2______________________________________________________________________________

Parking Permit Cost FREE $4 monthly 1/2 price ofper person regular permit

______________________________________________________________________________

Parking Location Designated Carpool Designated Carpool Unmarked SpaceSpace in Preferred Lot Space in Preferred Lot in Preferred Lot

______________________________________________________________________________

Free Individual 24 per person 24 per person 24 per personDaily Passes

Duke Carpool Incentives

They need to focus and all play team ball. They need to learn how to stick together in the good and bad.

So, I guess you could say better teamwork.”Eddie Broadie Sr., senior equipment operator, Facilities28 years at Duke“

What would it take for Duke to have a winningfootball season?

A good place to start would be some heavy-dutyrecruiting to bring in the best student athletes. I know

that Duke allowed some walk-ons to join the team last year andthat was really interesting because suddenly there were studentson the field who weren’t on full athletic scholarships. I’m not surehow often the walk-ons played, but maybe more recruitingwould bring in more top-notch players.”Nerissa Rivera, associate director, Undergraduate Financial Aid11 years at Duke

Like all things in life, winning in sports takes dedication, hard work and team effort.You never know, though, with the new football coach. Maybe that has already improved

our chances.”Holly Watkins, administrative assistant, Office of Information Technology10 months at Duke

dialogue@DukeHOW TO REACH US

Editor: Leanora Minai

(919) 681-4533

[email protected]

Assistant Vice President:

Paul S. Grantham

(919) 681-4534

[email protected]

Graphic Design & Layout:

Paul Figuerado

Photography: Jill Jenkins, Elizabeth

Michalka and Missy Baxter, HR

Communications; and Duke

University Photography.

Support Staff: Mary Carey

Working@Duke is published monthly

by Duke’s Office of Communication

Services. We invite your

feedback and suggestions for

future story topics.

Please write us at

[email protected] or

Working@Duke, Box 90496,

705 Broad St., Durham, NC 27708

Call us at (919) 684-4345.

Send faxes to (919) 681-7926.

“

WORKING@DUKE

D U K E T ODAY For daily news and information, visitwww.duke.edu/today

— By Missy BaxterSenior Writer, Office of Communication Services

“Know any Dukestaff or facultyon militaryduty – or haveyou recentlyservedoverseas?

[email protected]

PERQS

John Noonan is an avid golfer who enjoys hitting the greens nearlyevery weekend. His favorite golf course is the Duke University GolfClub, immediately adjacent to the Washington Duke Inn.

“What attracts me to this course is its classic design,” said Noonan,associate vice president for Facilities at Duke. “It’s a beautiful piece ofproperty, and its topography makes for an interesting and challengingcourse.”

Because he is a Duke employee, Noonan is eligible for reduced greens fees and more at the golfclub, courtesy of PERQS, Duke’s faculty and staff discount program.

Duke faculty and staff receive as much as $20 off daily guest fees for golf, plus another discount foran annual golf membership. For those looking to take up the sport or to improve form, six PGA Class Aprofessionals and one master PGA master professional are ready to teach the game at a reduced rate.

“Some people assume that this is a private club or that it is only available for use by the Inn’sguests,” said Ed Ibarguen, general manager and PGA director of golf. “In fact, we’re a public course, open to everyone. The only day we’re closed is Christmas.”

Ibarguen is one of Golf Magazine’s top 100 teachers of the game and the Club’s master PGA professional. According to the North Carolina Golf Panel, the Duke University Golf Club is the No. 1 golf course in the Triangle Area.

Noonan shares his enthusiasm for the course with his favorite golfing partner, his 15-year-old son, Chris. Chris is on hisschool’s golf team and likes to work on his game – even after he broke his arm several months ago.

“Because of his broken arm, Chris couldn’t take a full golf swing, so he was trying to work on his putting,” Noonan said.“One of the club’s golf professionals noticed him and showed Chris some drills he could do with one arm. That’s an example of the friendliness and professionalism of this club.”

— By Jill JenkinsSenior Communication Strategist, Human Resources

Don’t ‘Putt’ It Off

Duke University Golf Club3001 Cameron Blvd.Durham(919) 681-2288

www.golf.duke.edu EMPLOYEE DISCOUNTS

John Noonan, associate vice president

for Facilities at Duke, offers pointers

to his son, Chris, at Duke University

Golf Club.