Working@Duke November, 2010 Issue

6 7FIGHT THE FLUTOGETHER Get your seasonal fluvaccine at Duke at nocharge before activitypeaks in the U.S. inJanuary or February. 3

This paper consists of 30% recycled

post-consumer fiber. Please recycle after reading.

2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing

2009, 2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters

BUDGET Q&A Executive Vice PresidentTallman Trask III andProvost Peter Langediscuss the issues andchallenges of budgetplanning while trying to cut $100 million.

Karen Gray routinely processes reimbursement requests from facultyand staff in foreign currencies.

But a recent 18-page expense report from a researcher in Kenyagave her pause.

“There were six or seven tiny handwritten receipts taped to each page,” said Gray, a financial analyst for the Duke Global Health Institute.

The researcher was studying HIV in rural Kenya, where receipts areseldom used. It took Gray days to decipher the receipts and organize themaccording to reimbursement regulations. That experience prompted Gray to suggest changes to support projects abroad.

“Now, we give researchers traveling to underdeveloped countries receipt books or expense sheets where they can write the details and havethe vendor sign,” she said.

From finance to facilities, technology to teaching, hundreds of Dukefaculty and staff like Gray are thinking globally, while working locally inDurham. They’re creating an infrastructure to support Duke’s ambition to become what President Richard H. Brodhead calls, “a truly globaluniversity.”

With a research or educational presence in more than 200international locations, Duke has a long history abroad. But the past decade has seen a surge in Duke’s institutional engagement ininternational relationships and programs. From creating a graduatemedical school in partnership with the National University of Singaporeto plans by the Fuqua School of Business to open campuses in five areasof the world, Duke is enhancing its global identity through research,education and outreach that goes far beyond the Durham campus. Justthis year, Brodhead attended the groundbreaking for a Duke campus inKunshan, China, where Duke plans to offer programs in the future inbusiness, environment, public policy and global health, among others.

But Duke can’t rely on campuses abroad to create a global Duke, said Greg Jones, vice president and vice provost for global strategy andprograms. “If we are serious about training leaders of the 21st century,” he said, “we have to have students, faculty and staff who have a globalimagination, no matter where they work.”

Institutional SupportAs Duke ramps up efforts overseas, the university is examining issues

that affect employees abroad and making it easier for faculty and staff in

Durham to support people and projects overseas – everything from policiesto business operations.

Over the past year, for example, an International Human ResourcesCommittee has been studying employment issues ranging from healthbenefits to compensation, said Kyle Cavanaugh, vice president forHuman Resources.

In August, the committee formalized the first internationalemployment policy, allowing faculty or staff stationed abroad for a year or more to request an education allowance for their child’s K–12 schooling.

Having employees in multiple countries poses interesting challengesbecause each country is so different, Cavanaugh said. “It is hard to writeone-size-fits-all policies or procedures,” he added. “We have to look atcountry-specific issues as well as Duke-wide policy development.”

To help plan and coordinate its increased global activities, Dukelaunched the Office of Global Strategy and Programs, which is led byJones, the vice president and vice provost for global strategy and programs.

NEWS YOU CAN U S E : : Vo l ume 5 , I s s u e 9 : : N o v emb e r 20 1 0

>> See THINK GLOBAL, WORK LOCAL, PAGE 5

ThinkGlobal,WorkLocal

SUSTAINABLE DUKE Departments acrossDuke are eliminatingsingle-use plastic waterbottles and replacingthem with more eco-friendly water coolers.

DUKE’S ENGAGEMENT IN INTERNATIONAL PROGRAMS, RELATIONSHIPS CHANGING JOBS ON CAMPUS

Duke President Richard H. Brodhead, center, attends the groundbreaking ceremony for the Duke

campus in Kunshan, China, with Provost Peter Lange, far left, and U.S. Consul General Beatrice

Camp, who is standing beside Brodhead.

Duke releases annual campus security report

The annual crime report for Duke showsincreases in some reported offenses from2008 to 2009, but university officials say

this is due in part to increased awareness and new reporting procedures.

The Annual Campus Security Report,released in October by the university, showsincreases in reports of forcible sex offenses,robbery and aggravated assault. There was also an uptick in liquor law violations referred fordisciplinary action.

“It’s important for students, faculty and staffto be informed about the number of reportedincidents,” said John Dailey, chief of police atDuke. “We certainly compare favorably to ourpeer institutions. Although we would like all our numbers to be zero, that’s not a realisticexpectation. This is an opportunity to cometogether and take this information and see whatwe can learn from it and work to reduce thenumbers in the future.”

The report is mandated by the federal CleryAct, which requires universities to publish anannual report disclosing campus security policiesand three years worth of selected crime statistics.As directed by last year’s Higher EducationOpportunity Act, the report also includesinformation about Duke’s emergency notificationand response and evacuation procedures.

An area that saw an increase is forcible sexoffenses, which went from five reported incidentsin 2008 to 13 in 2009, according to the report.

University officials said the increase in thenumber of sex offenses may be the result ofadjustments in reporting. Last year, a new policyfor reporting sex offenses was enacted, and it saysthat any university official informed of anallegation of sexual misconduct involving astudent is expected to file a report with the Officeof Student Conduct.

Dailey said the sex offense categoryrepresents a range of illegal behavior, frominappropriate touching to rape. Of the 13 sexoffense cases at Duke, eight were classified asforcible fondling and seven of the 13 casesinvolved acquaintances, Dailey said. “We wantthe community to know that this behavior isnot acceptable and that Duke has many helpfulresources,” he said.

Dailey said a factor in the jump in robberiesfrom two in 2008 to seven in 2009 may be dueto the economic downturn. Also, he said, three ofthe seven robberies occurred on public propertybut because of their proximity to campus, theyare counted in Duke’s annual statistics.

Another area that saw an increase isaggravated assault, according to the report. Therewere six in 2008 and 12 in 2009. Dailey said thatDuke has started capturing incidents of assault bypatients on medical personnel in this category.

“All but one of the cases involved assault onstaff members by disruptive patients in ourhospitals and clinics,” Dailey said.

Referrals of liquor law violations fordisciplinary action also increased – from 320 in2008 to 363 in 2009. “We believe the alcoholnumbers are a result of a combination of factors,including enhanced education and training andimproved communication and reporting,”Dailey said.

Dailey said that overall reported crime at Dukeis low, and the number of robberies and sexualassaults are lower so far in 2010, compared to thesame period in 2009. Still, he said, “in a universitycommunity, one incident is considered too many.We all need to work together to minimize crime.”

— By Leanora MinaiWorking@Duke Editor

NewsbriefsLEANORA [email protected]

Earlier this year, I wore a pedometerthat measured my steps, and Iquickly realized I wasn’t meeting

a goal of 10,000 daily steps. Concerned, I scheduled walks, hikes and runs – andsoon enough, I was logging more than10,000 daily steps.

I’m now thrilled to report that I will run my first half-marathon on Nov. 7in Raleigh. The 13.1-mile race is the RexHealthcare Half Marathon and is part of Raleigh's fourth annual City of OaksMarathon. My goal is to complete thecourse in two hours without stopping.

I give thanks to LIVE FOR LIFE,Duke’s employee wellness program, forhelping me get started and grow moreaccountable for achieving my fitnessgoals. Earlier this year, I participated in the program’s fitness challenge andcarried that momentum forward on my own.

I registered for the half-marathonto challenge my body and mind andmaintain my health and fitness. I’mrunning in honor of my father, whopassed away last November afterfighting cancer. He would be proud. Over the months, I experienced blisterson my big toe, a sore right knee, extremesummer heat and boredom on thetreadmill. But I stuck with the pace,increasing my distance from two to eightmiles, as of this writing.

Most importantly, I've learned that all we need is a little spark andinspiration to make meaningful changesin our lives. Whether it’s a team challengeat Duke, or an inspiring friend or familymember, here’s hoping you find yourpositive spark, too.

Editor’sNote

Letters to the Editor must include name and contact information. E-mail letters to [email protected] or mail them to Working@DukeEditor, Box 90496, Durham, NC 27708. Fax letters to (919) 681-7926. Please keep length to no more than 200 words.

If you’re missing the conversation on Facebook, we’llpost a few snippets here each month – but please joinand jump in at facebook.com/workingatduke.

Read the security report at duke.edu/police

Beat holiday weight gain Get help over the holidays with maintaining weight during the annual“Maintain Don’t Gain” program, sponsored by LIVE FOR LIFE, Duke’semployee wellness program.

The eight-week program, which is Nov. 15 to Jan. 9, providesweekly e-mails with healthy recipes and tips and strategies for stressmanagement, physical activity and adopting or maintaining healthybehaviors. “Research shows that weight gained during the holidaysisn’t always lost in the New Year,” said Liz Grabosky, LIVE FOR LIFEfitness program manager. “Maintaining your weight throughout theholidays is a lot easier than losing pounds later.”

Register at hr.duke.edu/maintain.

Free fun at the Nasher Museum of Art Admission to the Nasher Museum of Art is free Sunday, Nov. 21 for the exhibitions, “The Record: Contemporary Art and Vinyl” and“The Vorticists: Rebel Artists in London and New York, 1913-1914.”

During the event from noon to 4 p.m., Nigerian-born artistFatimah Tuggar, whose work is included in “The Record” exhibition,will be present to share her passion for art.

“The day caters especially to children ages 3 to 12 and theiraccompanying adults, but with live performances, gallery hunts andother activities, there will be something for people of all ages,” saidJuline Chevalier, the museum’s curator of education.

The Nasher Museum of Art hosts five free family days each year;general admission is always free for Duke faculty, staff and students.The November Free Family Day is sponsored in part by Duke Medicine.For more information and a schedule of events, visit nasher.duke.edu.

What role do disasters play in society? Do disasters bring opportunities for resilience and renewal, or simplyhighlight the shortcomings of society’s responses? Kevin Rozario,associate professor of American Studies at Smith College, will tacklethis question Nov. 18 as part of the Provost’s Lecture Series onNatural Disasters/Human Responses.

Rozario will present his thoughts on the central, yet changingrole of disasters in modern life. He will look at the influence ofKatrina, Haiti and the BP oil spill on public policy and ourunderstanding of calamity in a lecture, “Catastrophes of Progress:Disaster and Innovation in America.” The lecture is at 5 p.m. in theSociology-Psychology Building, Room 130.

For more information, visit provost.duke.edu/speaker_series.

In a university community,one incident is considered too many. We all needto work togetherto minimizecrime.”

— John DaileyDuke Police Chief

“

2

In September, President Richard Brodheadreported that much progress had been made toreturn the university to financial health, but headded that “shared sacrifice will likely still beneeded to bring us to a sustainable budget.”

Discussions about such sacrifices are takingplace as schools and departments begin developingbudgets for the next fiscal year, which ends June30, 2012, and marks the conclusion of a three-year period for the university to reduce its budgetby $100 million. The university still needs to cut$40 million to reach that target.

Executive Vice President Tallman Trask IIIand Provost Peter Lange talked withWorking@Duke about some issues and challengesin preparing budgets for the coming year.

What are some tough decisions next year?

Trask: A substantial number of people wholeave probably won’t be replaced. We probablyneed to pull out about 100 more positions by theend of the 2012 fiscal year. It’s unlikely that everyperson who does leave will be in positions that wewill be able to do without. So there will need tobe some rearrangement of people andresponsibilities to help deal with that.

We are not seeing the normal level ofattrition we typically see. The opportunity islimited somewhat because the job market is tiedup. But if a department has the opportunity totake advantage of a vacancy by not filling it, itcan help balance that department’s budget.

Lange: There isn’t a common answer becausethe budget for each school is very different. Someschools are funded primarily by tuition whileothers receive more external support throughgrants, investments and philanthropy. The schoolsstill face tight budgets, but it makes more sensefor the decisions to be made by the deans andfaculty within their schools and departmentsrather than an across the board approach. Butthere are going to be some difficult choices thatthe deans are going to have to make in terms ofprograms and hiring.

What are some potential sacrifices in thecoming year?

Lange: The increasing expense for totalcompensation – pay and benefits – is going torun up against some of our programmatic goals.We started budget discussions with the deans andtheir financial officers early this year because wewanted them to start thinking about how they are going to keep the budget balanced with theincreasing cost of total compensation.

It’s an iterative process. There will be a lotof conversation about how and where thesechoices will be hammered out school by school.There are a lot of variables, and there isuncertainty about things like investmentincome and philanthropy that make budgetplanning difficult. The process is definitely an art. The one thing it is not is science.

Trask: Our increasing benefit costs and apotential pay increase next year will increase ourexpenses by about $25 to $30 million, so weneed to save more than the $40 million targetto address the budget. We are going to have tohave some conversations about benefits. Ourbenefits package is valued at the high-endamong other universities and is well above therest of the market. I’m not sure we can sustainthat in the future.

What other changes are in the works to reachthe $100 million budget reduction target?

Trask: The big push will be on theprocurement side. We know we have too manytransactions where we don’t get the best pricingwe could get. About 60 percent of the budget issalary and benefits, and the rest is stuff. We spent$650 million on stuff last year. If we can save

5 percent, that’s about $30 million in savings. It is the biggest single thing we have left.

Lange: Hopefully, we can generate a goodpiece of savings through procurement and thecomputer purchasing program. But I think we’refacing what’s called a collective action problem,which is based on a great book by Mancur Olson.Basically, individuals making decisions don’t feelaccountable for the common good. So one personsays, ‘Who’s going to know if I spend a few extrahundred dollars for my computer?’ But when youadd up all the purchases, it’s a lot of money. Thealternative is a command system, where choice ismandated. How far are we going to go with acommand system? I don’t quite know the answerto that.

The bigger problem I think is that we havepeople who still believe that someday in the nottoo distant future, things will just go back to theway they were. I don’t think that’s going tohappen. We’re now in the new normal. We willneed to continue to operate in much the sameway as we have the last couple years. There arelots of places where we’ve made changes, and thatwill be the new normal.

You both have worked together in your rolesfor about 11 years. What impact has that hadin managing through the financial crisis?

Trask: We respect each other’s judgment, so we don’t have some of the turf wars that canbecome unfriendly at other institutions. When I got here, I didn’t think the provost hadenough of a voice in budgetary issues, so Iworked to have the provost more involved. Atmost places, the executive vice president doesn’twant the provost involved at all. We agree about80 percent of the time, and the other 20percent, we work through together.

Lange: We’ve worked together for 11 years,and I think it’s a huge advantage. You have tohave confidence and trust in the other person.It is easier to do that when you are growing andexpanding, but it is much more critical whenthings are tight. I think that is the mostimportant thing, especially with the strategy we pursued. If we used a meat cleaver approach,you’d probably just fight it out and be done.But if you’re going to cut the budget with ascalpel like we’re doing it, you are going to havemaybe a hundred conversations about whereand how to make cuts. And that’s where yourexperience with each other and mutual respectand knowledge of how each other works isincredibly important. You might say that thestrategy we’ve taken was only possible becauseof the leadership team we have in place and thelength of time we’ve been working togetherwith the president and each other.

— By Paul GranthamAssistant Vice President

AQ&Planning to reduce budget

by $100 million

Executive Vice President Tallman Trask III

Provost Peter Lange

3

with Tallman Trask, executive vice president, and Provost Peter Lange

4

For a full list of Duke’s smoking cessation resources, visit hr.duke.edu/tobaccofree

Smoking cessation programsoffer lifeline to quittingT

ami Tuck traded in her Marlboro cigarettes for kayaks.She was spending more than $2,000 each year on

cigarettes, and when she kicked the habit with helpfrom Duke’s employee wellness program, she used thesavings to buy her family three kayaks.

“Going out on the water gives me such a sense ofserenity,” said Tuck, an associate in research at the Children’sEnvironmental Health Initiative at the Nicholas School.“There’s so much good in that compared to smoking.”

But quitting wasn’t easy.Tuck started smoking when she was in high school. She

quit briefly while pregnant with her son, Cody, but returnedto smoking a pack a day, as did her husband. As Cody gotolder, he started reminding them that smoking was bad.“Looking down into the eyes of your little boy asking you to quit – that’s a strong incentive,” Tuck said.

Tuck’s husband, Tim, quit in 2006. A few weeks later,Tuck decided to follow suit. To prepare, she attended a free smoking cessation class, offered by LIVE FOR LIFE,Duke’s employee wellness program. The class helped herrealize that she smoked out of habit and to reduce stress.

Prompted in part by Duke Medicine becoming asmoke-free workplace in 2007, Tuck smoked a bit less eachday and set a quit date of Nov. 7, 2006. She called LIVEFOR LIFE and asked for a phone buddy to check in withevery few days. She made her sister promise to call her onweekends. When the day came, she threw her cigarettes inthe trash.

“On that first day, I remember thinking, ‘Wow, it’s beenone hour, two hours, lunchtime, and I haven’t smoked yet,’”Tuck said. “I was so proud of myself.”

By day three, she craved a cigarette. “Knowing LIVEFOR LIFE and my sister were going to be calling made iteasier to resist lighting up,” she said.

A few weeks after quitting, she and her husband addedup the savings and bought three kayaks; one for him, onefor her and one for Cody. The family now paddles togetherseveral times a month.

Tuck will celebrate four years of being smoke-free on Nov. 7, her father’s birthday. “He died of cancer, so I chose hisbirthday as my day to stop smoking,” she said. “It’s the bestgift I can give in his memory – living my life to the fullest.”

— By Marsha A. Green

Senior Writer, Office of Communication Services

Talk it over, get help with Duke Personal Assistance Service

“Cold Turkey”Raffle

The annual Great AmericanSmokeout is Nov. 18. If youwant to quit or help otherskick the habit, stop by theLIVE FOR LIFE informationtables from 10 a.m. to 2 p.m.Nov. 16-18 at Duke HospitalCafeteria and Duke SouthFood Court. Employees areeligible to enter a drawingto win a gift certificate for afrozen turkey.

Tim and Tami Tuck enjoy a day on the water. They gave up cigarettes and

bought kayaks with the savings.

Since Duke Personal Assistance Service beganoffering confidential counseling to employeesand their families in 1984, more than

20,000 people have walked through the doors. And they keep coming: counseling sessions

rose from 2,993 in fiscal year 2008-09 to 3,680 in 2009-10 – a 23 percent jump.

Andy Silberman, director of the service, also known as PAS, said the economicdownturn and word-of-mouth awareness arefactors in the surge. Duke increased the numberof visits allowed to address an issue from six toeight in January of this year.

“Everybody is going to experiencedifficulties in life, and sometimes a person canbenefit from talking to a professional about it,”Silberman said. “We are here to help because weknow that any problem can potentially interferewith health and productivity.”

Through PAS, Duke provides confidentialvoluntary assessments, short-term counseling andreferrals for a range of personal, family and workproblems at no charge to clients. Consultation isalso available to managers and departments, andPAS responds to critical incidents that disrupt theemotional wellbeing of a group, such as anunexpected death of a colleague.

Most people arrive for counseling withfamily or personal issues, while only one in five

come with work-related concerns, Silbermansaid. Counselors help employees or their familymembers cope or resolve an issue and will referpeople to community providers if they needsomething the service cannot provide.

Silberman said that in recent confidential surveysof clients, 62 percent of respondents indicate theirwork performance improved after using the service.

Richard Lee, a manager in Duke HumanResources, has called on PAS over his 28 years at Duke for advice on how to tactfully approachan employee whose behavior has changedsuddenly. “I’ve had PAS coach me through animaginary dialogue encouraging an employee to consider counseling,” he said.

Because services are voluntary andconfidential, managers don’t know if anemployee has taken advantage of the counseling,unless the employee chooses to speak about it or provides authorization to PAS to contact the supervisor.

Surveys show 94 percent of respondents are satisfied with PAS, and 97 percent say that if needed, they will contact the serviceagain. “That’s wonderful affirmation that what we are doing is making a difference,” Silberman said.

— By Marsha A. Green,Senior Writer, Office of Communication Services

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To make an appointment, call (919) 416-1727 from 8 a.m. to 5 p.m. Monday through Friday. The PAS office is at 2200 West Main St., Erwin Square Tower, on the 4th floor.

Did your problem improve after using PAS?

Duke Personal Assistance Service distributes confidentialquestionnaires to clients to measure problem resolution,coping enhancement and productivity improvement,among other metrics. The questionnaires are sent fourmonths after beginning services with PAS and arereturned anonymously. “My problem improved after useof PAS” is among the questions. A majority of clientsalso report their productivity improved since using PAS.

Source: Duke Personal Assistance Service, 2009-10

For more information, visit hr.duke.edu/pas

5

The office, launched in July, hosts a website [global.duke.edu/ogsp]brimming with tips to help Duke employees handle tasks like takingcomputers abroad, opening a bank account in another country or signingsubcontracts with foreign companies. The website also offers an interactivemap to illustrate Duke’s network of more than 300 programs, projects andconnections around the world.

“Our reason for being is to support and coordinate initiatives fromvarious places on campus,” said Nora Bynum, the office’s director of globalstrategy. “That’s the ‘program’ part of our title. The ‘strategy’ part issupporting institutional collaborations.”

Virtual ConnectionsAs Duke expands its physical presence abroad, it’s bringing more of the

world back to the Durham campus. Before joining Duke as an IT analyst three years ago, Tom Freeland

set up secure networks for the U.S. government in 43 countries. Now, withhis feet firmly planted in Durham, he helps IT staff in various Dukedepartments set up video networks that allow collaborations with otherinstitutions in the U.S. and internationally. This summer, he set up avideoconferencing system that enables participants to share motion graphicsand virtual worlds. The Department of Art, Art History and Visual Studieswill use this network for new collaborative programs with universities inLille, France, and Bremen, Germany.

Freeland has set up six such networks in the past year, with severalinstallations taking weeks of preparation and four to five days of testingwith an overseas partner.But the hardest part isn’tbuilding the bandwidth,Freeland said. “It’s fear ofthe unknown. It’s a leap offaith, trusting that otherpeople you haven’t met aregoing to understand whatyou need them to do.”

According to Jones,learning to work with andtrust people from aroundthe world is a vital skill thateveryone at Duke will needto learn. “The relationshipswe want to forge need togrow from deep and lastingunderstandings that involvelistening deeply to ourpartners,” he said. “Thattakes time: everyone tends to stay very polite at first.”

Cultural Give and Take Paul Manning, director of project management for Duke’s Facilities

Management, is learning the art of cross-cultural listening as his team helpsshape the 200-acre campus being built by Kunshan’s government as part ofthe Duke-Kunshan campus partnership.

Seated in his living room, with blueprints for the new campus spreadon the couch beside him, Manning periodically participates in weeklyconference calls that begin at 9 p.m. Durham time – but 9 a.m. in China.

During these calls, Manning joins team members from Duke, architectsand planners from China and interpreters. As each person comments onthe design, there is a pause in the conversation as interpreters translate fromEnglish to Mandarin and Mandarin to English.

“We’ve had to adjust to working in cross-cultural, cross-lingualsituations,” Manning said.

In the process, Manning and others have learned a bit about culturalassumptions.

“For example, our total university buildings in Durham average about300-square meters per student,” Manning said. “The Kunshan constructionfirm originally planned less than 100-square meters per student.”

The team eventually agreed to about 200-square meters per student,about half the size of a basketball court.

This sort of give and take is an important part of the cultural exchangeemployees can expect as Duke extends its ties abroad, according to ProvostPeter Lange.

“The interaction and the potential for clashes and mutual learning is animportant part of the process,” he said. “They learn from us, and we learnfrom them.”

A Global Network in DurhamGray, the financial analyst for the Duke Global Health Institute, has

a network of people at Duke whom she relies on to answer internationalquestions, whether about shipping GPS equipment to Uganda or providinghonoraria to visiting dignitaries. “The experts are spread out all over Duke,”she said.

In September, she was asked to help createa professional development curriculum forgrant managers and business managers oninternational contracting and payments forresearch grants.

“It’s exciting to see what all Duke isplanning globally,” Gray said. “But when it comes down to getting things done, it is the folks who handle the nuts and bolts whohave to learn how to make things happen.There’s a lot of learning to be done, but nowwe are doing it as a university instead of juston our own.”

— By Marsha A. Green, Bryan Roth and Cara BonnettOffice of Communications Services

THINK GLOBAL, WORK LOCALCONTINUED FROM PAGE 1

Join the conversation Nov. 16during Primetime

What: Global Duke

Who: President Richard H. Brodhead and Greg Jones, vice president and vice provost for global strategyand programs

When: Nov. 16, noon to 1 p.m.

Where: Bryan Center, Griffith Theater or watch the live webcast and submit questions athr.duke.edu/primetime

Watch the live webcast of Primetime at hr.duke.edu/primetime

Greg Jones, right, with Cardinal Emmanuel Wamala of

Kampala, Uganda, during a 2005 Duke Divinity School

Pilgrimage of Pain & Hope to Uganda and Rwanda.

Karen Gray

Tom Freeland helps Duke departments create videoconferencing systems for national and

international collaboration.

Artist rendering of the planned Duke Fuqua School of Business academic building in Kunshan,

China. The 200-acre campus includes residential buildings and a conference center.

Carl Foster remembers the first fewdays of feeling ill, but chunks ofthe following four months remain

a blank. Foster received treatment at Duke

and Durham Regional hospitals lastyear after contracting the 2009 H1N1virus. He nearly died after many of hisorgans shut down, and he was put onlife support. Unfortunately for Foster,he became ill before a vaccine forH1N1 was released.

“I was in great health prior to myepisode,” said Foster, a Duke alumnusand analyst at the Research Triangle’sRTI International. “What I remember isfighting hard for my life, and I’m gratefulI had the strength to win that fight.”

Foster said he hopes his “nightmare”tale convinces others to get a seasonalflu shot.

Duke faculty and staff can get aseasonal influenza vaccine through thewinter months at no charge with avalid DukeCard. The Centers forDisease Control (CDC) advises thatanyone over 6 months old shouldreceive a seasonal flu shot. This year’svaccine is one shot and protectsagainst three different flu viruses,including the H1N1 virus that caused so much illness last season.

Vaccines are given in the EmployeeOccupational Health and Wellness(EOHW) offices on the basement levelof the Red Zone in Duke Southbetween 7:30 a.m. and 4 p.m. Mondayto Friday, except noon to 2 p.m. onWednesdays. Flu activity commonlypeaks in the U.S. in January orFebruary.

Last year, more than 16,000 Dukeemployees received a free seasonal flushot, and about 10,000 employees gota separate vaccine to protect against2009 H1N1 virus.

Karen Herndon, staff assistant inthe Department of Statistical Science,was among the first employees to getboth vaccines. “I was around peoplewho had the flu last year, and I didn’tget it, so it definitely benefited me,”said Herndon, who’s received a free flushot from Duke for 10 years.

Like Herndon, Duke faculty andstaff are encouraged to get the influenzavaccination to protect against theserious virus and help limit the spreadof infection.

Dr. Cameron Wolfe, clinicalassociate with the Duke Preparednessand Response Center, said it’s especiallyimportant for faculty and staff to get ashot if they’re pregnant, have chronicillnesses or are over age 65. Wolfe addedthat a vaccine is also recommended forHealth System employees who interactwith patients.

“Health care staff with patientcontact are responsible for the care ofvery high-risk patients and because ofthat, are especially encouraged to get avaccine for their patient’s safety,” Wolfesaid. “The best way to prevent influenzais by getting the flu vaccine every year.”

— By Bryan RothWriter, Office of Communication Services

Want a flu shot?For more information andlocations to get a free fluvaccine, visit duke.edu/flu.

Like many Duke employees, Bill McCrawoften brings his lunch to work or drives home

for a quick bite to eat. Living just over amile from his office in Smith Warehouse alsomeans a short work commute.

His meals and travel help him keep a lowcarbon footprint at Duke – his total collectionof carbon emissions based on his daily behaviorsat work.

“On some occasions, I’ll eat on campus, butmy wife shops for organic food from farmersmarkets or grocery stores, and we have a smallvegetable garden,” said McCraw, an architectwith Facilities Management. “On occasion,when the weather and meeting schedules allow, Ihave ridden my bike to work too.”

Along with more than 600 faculty and staff,McCraw has used Duke’s carbon calculator todetermine his at-work carbon footprint. Byanswering questions about buying and eatingfood from campus eateries, travel and energy

use, McCraw’s results showhe creates 1.2 metric tonsof carbon emissions annually while working atDuke. That’s equivalent to the carbon output ofburning 135 gallons of gas in his Honda CR-V,a small SUV.

The calculator was launched in January aspart of Duke’s Green Devil Challenge, a series ofmonthly pledges students and employees cansupport by making sustainable decisions likereducing water or energy consumption.

The average Duke faculty or staff membercreates 3.04 metric tons of carbon annuallyfrom their normal workday activities at Duke.The emissions are a result of commuting towork, energy use and waste produced oncampus. The Duke calculator doesn’t accountfor employees’ emissions produced outside oftheir work-related behaviors. The employeecarbon footprint is equal to burning about 350gallons of fuel, about the amount an averagedriver uses during a year.

By comparison, the average Americancompiles about 20 metric tons of carbonannually for all daily activities at and outsidework, according to research at the MassachusettsInstitute of Technology.

Tavey McDaniel Capps, Duke’senvironmental sustainability director, said thecarbon calculator is an important tool. Byknowing more about individual contributions toDuke’s emissions, employees can reduce theirenvironmental impact and help Duke reach itstarget of carbon neutrality by 2024.

“Duke can make many changes to achieveclimate neutrality, but to reach our goal, we needthe participation of our campus community,”she said. “We want the calculator to allowemployees and students to learn how they canmake small changes that add up to a big impact.”

— By Bryan RothWriter, Office of Communication Services

How do you add up?Track your eco-footprint with Duke’s carbon calculator

Average carbon footprint of Duke faculty and staff(in metric tons of carbon dioxide)

Diet Commuting Computer Use and WasteAir Travel

.07 .38.971.62The average Duke employee has a carbon footprint of 3.04 metric tons per year. To find their footprint with the carbon calculator,

employees answered questions in four topics. All results are specific to behaviors at work and show a carbon footprint for each topic over one year. Access the calculator at sustainability.duke.edu/action/calculator. Be ready to enter NetID and password.

ByThe NumbersDUKE

WORKPLACE FACTS AND FIGURES

6

VIDEO: Learn more about Carl Foster’s story at duke.edu/flu

What I rememberis fighting hard for my life,and I’mgrateful Ihad thestrength towin thatfight.” — Carl FosterDuke alumnus

“

Duke alum hopes ‘nightmare’convinces others to get flu shot

Y O U R S O U R C E F O R G R E E N N E W S A T D U K E

Sustainable uke

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Visit duke.edu/sustainability

From West Campus to the Marine Lab in Beaufort, eliminating the use of single-use plastic bottles is picking up steam.

Rather than plastic bottles, faculty,staff and students at the DukeMarine Lab are pouring drinking

water from three-gallon coolers andsipping from biodegradable cups.

It’s part of a growing movementacross Duke to do away with bottledwater for a more sustainable option.

“When people use a plastic bottle,they may not consider the hugeamount of resources that go intomanufacturing, transporting andultimately disposing of that littlebottle,” said Tavey McDaniel Capps,Duke’s environmental sustainabilitydirector. “It’s exciting to seedepartments across campus make aneffort to reduce their carbon footprintand help the environment.”

From West Campus to the MarineLab in Beaufort, eliminating the use ofsingle-use plastic bottles is picking upsteam. Only about 20 percent of waterbottles are recycled annually in theUnited States, according to theNational Resources Defense Council,and Duke is doing its part to cut backon the non-compostable bottles thatoften end up in a landfill. The effortto decrease plastic bottles at Duketook off in April when Rock and RollHall of Fame inductee Jackson Browneand his wife, Dianna Cohen, left alasting impression on Provost PeterLange while Browne was on campus toaccept the 2010 Duke LEAF Awardfor Lifetime EnvironmentalAchievement in the Fine Arts.

After hearing Browne and Cohenspeak about the importance of livingsustainably, Lange said he was inspired

to banish plastic water bottles from hisadministrative offices. Lange wasparticularly influenced by Cohen,whose artwork of thrown away plastics– like plastic shopping bags – was ondisplay in the Perkins Gallery in April.

“We had a staff meeting theMonday after their visit, and I toldeveryone we’re going to get rid ofplastic bottles and exclusively use acooler and paper cups,” Lange said.“There are a lot of things you knowyou should do but never get around toit, so I figured why not start now?”

By switching to a standing coolerand paper cups, the provost’s officeannual drinking water costs have beencut by $1,700 – nearly 80 percent.Many employees have purchasedreuseable water bottles and mugs touse instead of paper cups, cuttingmore waste. It was easy to make thechange – the office stopped ordering

bottled water and worked with avendor to install a water cooler.

“There’s such a tremendousamount of waste we can avoid orrecycle,” Lange said. “It’s not veryhard to do once you stop and thinkabout it.”

As Lange’s office made changes,the Marine Lab announced that allsingle-use plastic bottles would beremoved from its Beaufort campus –including all bottles from dining areas,vending machines and catering. TheMarine Lab provides three-galloncoolers of water for catering and usescorn-based, biodegradable cups.

“Everyone really embraced it,”said Dominick Brugnolotti, assistantdirector of auxiliary services at theMarine Lab. “You just don’t seeplastic bottles around the Marine Lab anymore.”

In honor of Earth Day in April,Tanya Jisa and members of the Officeof Continuing Medical Education alsodiscontinued buying two cases of waterevery month. Instead, they bring inreusable bottles, drink from a waterfountain or pour water from a five-gallon container. Jisa said that the movehas helped to save money because theoffice isn’t buying at least two cases ofwater for drinking every month.

“We just wanted to increase ouroverall sustainability, and this seemedlike an easy thing to do that wouldn’tbe difficult for people to implementinto their daily lives,” Jisa said. “It’sbeen a good move for the environment,and people don’t feel impacted by it.”

— By Bryan Roth Writer, Office of

Communication Services

Post-PlasticWorkplace

Duke employees eliminate plastic bottle use

Give UpPlasticWant to work towardeliminating plastic

bottles in your office?Get tips andinformation by e-mailing

[email protected]

There’s such atremendous amount ofwaste wecan avoidor recycle.It’s notvery hardto do onceyou stopand think about it.”

— Provost Peter Lange

“

DUK E TODAY For daily news and information, visitduke.edu/today

I’m thankful for the rich friendships I’ve made with staff and faculty, which have been ablessing to me. They’ve changed my life. The self-discipline and dedication I see in the

faculty inspire me to be the best I can be. They set a high bar. I just love this place. It’sastounding.”Mary Ann AndrusAdministrative assistant to the dean, Duke Divinity School10 years at Duke

“

“What are you thankful for at Duke?”

I’m thankful for a job, but also the faculty I work for.They’re the most compassionate people I’ve worked for.

They take great care of me and are very attentive to workloadsand personal requests.”Tracy SneedStaff assistant, Slavic and Eurasian Studies21 years at Duke

I’m thankful for the lovely environment I work in and thepeople. Being at Duke, you’re able to move from one

department to another, and for me, coming to my new job was abig step to be able to grow my career. The leadership and peopleI’ve met here have been wonderful.”Peter KariukiSpecialist, Human Resources Information Center1 year at Duke

dialogue@DukeHOW TO REACH US

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(919) 681-4534

[email protected]

Graphic Design & Layout:

Paul Figuerado

Photography: Bryan Roth and

Marsha Green of the Office of

Communication Services and Duke

University Photography.

Working@Duke is published monthly

by Duke’s Office of Communication

Services. We invite your

feedback and suggestions for

future story topics.

Please write us at

[email protected] or

Working@Duke, Box 90496,

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Call us at (919) 684-4345.

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WORKING@DUKE

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PERQSEMPLOYEE DISCOUNTS

Cheryl Barr’s daughter is so excited to see the Disney On Iceproduction of Toy Story 3 that she

feels like she could make it to infinityand beyond before the show. “She keeps asking, ‘are we going

today?’ ” said Barr, an administrativecoordinator with the Duke ClinicalResearch Institute. “She doesn’t likethat we have to wait until December.”

Barr has been taking her children,Hailey, 4, and Garrett, 6, to the holidayDisney on Ice extravaganza at the RBCCenter in Raleigh since they weretoddlers. Every year, she and herhusband, Billy, save on admission bypurchasing the tickets through PERQS,Duke’s employee discount program.

This season, Barr bought the familytickets for the Dec. 9 eveningperformance for $11 each, a savings of 50 percent off regular ticket prices.“With four of us, that’s big,” she said.“That’s your popcorn money and yourdrink money, plus banking some.”

Opening night for the production is Dec.8 when all tickets are $12. Duke facultyand staff can also save up to $11 off theDec. 9 general ticket price and $4 offregularly priced tickets for performanceson Dec. 10, 11 and 12, the day the showends. To order, visit the PERQS websiteat hr.duke.edu/discounts, select“entertainment” and the production.

Barr enjoys purchasing through thePERQS discount because she is neverdisappointed with the seats. “Everyticket we’ve ever gotten through Duke,they’ve all been good seats,” she said.

For Toy Story 3, Barr’s tickets are in thelower section of the arena, so Garrettand Hailey will have an excellent view ofBuzz Lightyear and the Toy Story gang

as they fight galactic battles withEmperor Zurg or dance the hoe-down at Woody’s Roundup.

“Garrett’s super excited because he’s a big fan of Toy Story,” Barr said. “He’salready seen the movie three times.”

— By Marsha A. Green Senior Writer, Office of

Communication Services

Discount for Disney On Ice/Pixar Toy Story 3 production

Want to go?To order, visit the PERQS website at hr.duke.edu/discounts, select

“entertainment” and the Disney On Ice promotion and enter your NetID and password.

For a full list of PERQSdiscounts, visithr.duke.edu/discounts