Working@Duke October/November, 2011 Issue

WORKING@DUKEn NEWS YOU CAN USE n Volume 6, Issue 7 n October-November 2011

INSIDE

Health Benefits Enrollment

Volts Offer New Charge

Get Rid Of Clutter

Duke In The Bull CityNearly 2,000 employees work downtown, boosting revitalization efforts

2 � Working@Duke

Editor’sNote

LEANORA [email protected]

Contents

Three times a year, we ask a randomsample of Duke staff and faculty howthey’re enjoying this publication. InAugust, we sent our second survey of

the year by email to 5,000.Among the August findings, most readers –

75 percent of nearly 600 respondents – say theyread Working@Duke each month; 85 percent ofreaders find it beneficial; 85 percent say it helpsthem understand Duke’s benefits and 91 percentfind the publication credible.

“It makes me feel like part of a largercommunity of Duke employees,” one reader toldus in the survey. From time to time, we also getthis reader feedback: “I sometimes feel as if thereis a lot of propaganda.”

We’re pleased with the overall results but will closely monitor readership because the waypeople get news and information continues toevolve. As many of you know, significantenhancements were made in Duke employeecommunications with the new version of the Duke Today website, which now features a"Working@Duke" section.

Be sure to visit today.duke.edu/workingevery day for news you can use in real-time and to join the conversation on Facebook.

Please continue to send story ideas andsuggestions for how we can improve our print and online news channels. Drop me a note [email protected] or call (919) 681-4533.

+++

This issue of “Working@Duke” includesimportant news about annual open enrollment,which begins Oct. 24.

Open enrollment is your chance to enroll in,drop or change medical, dental and vision plansand reimbursement accounts. Apart from slightpremium increases to medical insurance plans in 2012, the plans are similar to this year.

You’ll find the open enrollment story onPages 8 and 9, along with information to help you decide whether a health care reimbursementaccount is right for you.

The health care reimbursement account isanother way to save. In 2012, you can shelter up to$4,000 of your income from taxes by putting it inan account.

10 � Diversity, inclusion through institutional equity office

12 � Electric Chevy Volts roll onto campus for car-sharing

13 � New, simplified options for retirement investments

15 � Duke carbon offsets available for purchase

Cover:Duke In The Bull CityWith nearly 2,000 employeesdowntown, Duke has been a catalystfor projects that helped revitalizeDurham over 15 years, including the renovation of the AmericanTobacco Campus.

Safeguarding Info OnlineAs part of National CybersecurityAwareness Month in October, theDuke IT Security Office remindsstaff and faculty to keep security in mind when interacting on social networks.

Open Enrollment For BenefitsOpen enrollment is Oct. 24 to Nov. 5when staff and faculty have theopportunity to make changes andenroll in medical, dental, vision andreimbursement plans.

2011, 2009, 2008, 2007 Gold Medal,

Internal Periodical Staff Writing

2009, 2007 Bronze Medal, Print Internal

Audience Tabloids/Newsletters

This paper consists of 30%

recycled post-consumer fiber.

Please recycle after reading.

today.duke.edu/working � 3

Briefly� � � �

Help beat the flu, get a flu shotEmployee Occupational Health and Wellness staff

members will travel to buildings across Duke University and Duke University Health System in October and earlyNovember to offer the annual influenza vaccination tofaculty and staff at no charge. Vaccinations are alsoavailable between 7:30 a.m. and 4 p.m. Monday to Friday(except noon to 2 p.m. Wednesday) in the EmployeeOccupational Health and Wellness office on the basementlevel of the Red Zone of Duke Clinics throughout the fluseason.

The 2011-12 vaccine is one shot and protects againstthe three strains of flu the World Health Organizationpredicts will be circulating widely this season.

Flu activity most commonly peaks in January orFebruary. However, seasonal flu activity can begin as early as October and continue to occur as late as May. The vaccination provides protection for 10 to 12 months.

Last year, approximately 16,500 employees got flu shots, said Dr. Carol Epling, co-director of Employee Occupational Health and Wellness. “We hope that even more willtake advantage of the vaccine this year, since higher vaccination rates are associated withlower incidences of the flu in large populations,” Epling said.

A vaccination schedule is available at duke.edu/flu.

� � � �

Take action on workplace sustainabilityAmy Lett, a registered nurse at Duke Hospital, is taking a stand

against waste. To decrease discarded items at work, she formed a “green team”

committee on the 8100 unit, organized can recycling and attended aworkshop on sustainability hosted by Duke’s Office of Sustainability.

The three-hourworkshop provided Lettwith resources, ideas andencouragement to guideher department throughthe Duke GreenWorkplace Certification.The office awards thecertification todepartments thatcomplete at least 40 of 57 steps on asustainability checklist.

“We worked with thesustainability office totailor the checklist forinpatient units like ours

that don’t have options regular offices do, such as shutting off lights orpowering down computers,” Lett said.

The Office of Sustainability offers the free “Leading forEnvironmental Sustainability” workshop once a quarter. The next class isOct. 18. Visit hr.duke.edu/training, select “Classes and Workshops” andlook for the “Other Classes” section for dates and registration.

� � � �

Get fit with Duke’s employee wellness program

LIVE FOR LIFE, Duke’s employee wellness program,is encouraging faculty and staff to increase their dailyactivity levels with “Take the Stairs,” a health and fitnessprogram offering LIVE FOR LIFE dollars to employeeswho log their steps going up and down stairs. (LIVE FORLIFE dollars can beexchanged forpedometers, dufflebags, exerciseclothing and muchmore at the LIVEFOR LIFE store).

In addition to“Take the Stairs,”LIVE FOR LIFE isoffering otherprograms this fall.They include: the annual Health Fair at the Searle Center(Oct. 19); Pumpkin Fun Run, a 5K run/walk with familyactivities (Nov. 5); the Great American Smokeout (Nov. 14-18); and Maintain Don’t Gain, a 12-week self-directed program to help prevent weight gain during thewinter holidays (Nov. 14-Jan. 6).

For more information, visit hr.duke.edu/liveforlife.

� � � �

Employee annual giving campaign runs through December

There’s still time to contribute to Doing Good in the Neighborhood,the annual employee giving campaign, which continues to December.

Last year,Duke faculty andstaff pledged$588,280 to helpthe local community.

Employeescan choose todirect donations in the 2011-12campaign to any of six areas:Partnering WithOur Schools,Supporting OurYoung People,Supporting ourNeighborhoods, Partnering for a Healthier Durham, Community Care Fundor United Way of the Greater Triangle.

Deborah Jakubs, vice provost for library affairs at Duke, donates tothe campaign for programs that support Duke’s partnership with Durhamschools. “I think it is our responsibility, within a distinguished educationalinstitution, to do all we can to make a solid educational foundationpossible for Durham’s children,” she said.

For more information about the campaign, visit doinggood.duke.edu.

Women’s Basketball Coach Joanne P. McCallie

Courtney Stanion, right, safety and health

specialist for the Occupational and Environmental

Safety Office, writes ideas for energy savings

generated by fellow participants during the

Leading for Environmental Sustainability class.

4 � Working@Duke

When Natalie Spring read the email with the firstclue in a scavenger hunt hosted by Bull City Burgerand Brewery, she acted on a hunch: She paid a visitto the public art sculpture on Parrish Street in

downtown Durham.As she walked from her office on Main Street to a meeting

several blocks away with Duke colleagues, she stopped at thesculpture of a coat and hat, peered inside the coat flap and retrievedthe prize – a small brass bull that would later entitle her to a weeklyfree burger for a year.

“I never would have won that contest if I hadn’t been workingin downtown Durham,” said Spring, a statistician at UniversityDevelopment on Main Street. “Working downtown gives me thechance to combine the energy of Duke with the energy ofdowntown Durham.”

She’s not alone. Nearly 2,000 Duke University and DukeUniversity Health System employees from 16 departments work in 13 buildings downtown, up from approximately 50 employees in the early 90s. Duke is the largest leaser of space in downtownDurham, renting approximately 535,000 square feet. In July, Dukesigned a contract to purchase its first downtown property, the93,000 square-foot Carmichael Building, a former tobacco dryingand storage warehouse.

At a gathering of downtown Duke employees at the DurhamPerforming Arts Center in May, President Richard Brodhead and othercity leaders thanked Duke employees for their presence downtown.

“You are the urban pioneers and the fuel that keeps downtownthriving,” Brodhead said. “What has happened here is really nothing

short of astounding. We have theater, restaurants and all theseamenities that enrich the lives of everyone who lives in Durham,and everyone who works at Duke.”

Duke has been a catalyst for many projects that helpedrevitalize Durham over the past 15 years, including the renovationof the American Tobacco Campus (the largest historic renovation inNorth Carolina) and the creation of the Durham Performing ArtsCenter (the largest theater between Atlanta and Washington, D.C.).

Durham officials say Duke’s presence and partnership helpedthe city center recover from what The New York Times described as“a place best avoided after sundown” to a town that placed in thepaper’s 2011 list of the top 41 places in the world to visit.

“Duke provided the tipping point,” Durham Mayor Bill Bellsaid during an interview with Working@Duke. “By bringing a large portion of the workforce downtown, Duke has shown others what the possibilities are. As a result, others are joining the downtown family.”

Changing Downtown’s TrajectoryIn 1998, Mel Adam, business manager for Medical Center

Development, toured the newly built Diamond View Building toscope out the offices where the first large group of employees wouldmove downtown. Looking out the fourth-floor window, he wasdelighted but dismayed.

“The office had a beautiful view of the new Durham BullsAthletic Park,” he said. But beyond loomed one million square feet of the abandoned American Tobacco warehouses with broken

Natalie Spring, who works in University Development on Main Street in Durham, claimed a scavenger hunt prize from this public art sculpture on Parrish Street.

“Working downtown gives me the chance to combine the energy of Duke with the energy of downtown Durham,” she said.

Cover Story

Duke In The Bull City

Duke staff talk about working downtown: j.mp/dukeanddowntown

today.duke.edu/working � 5

windows and barbed wire fencing symbolizing a downtownstruggling against decay.

“It was hard to view moving downtown as a step up in theworld because downtown was so dead,” Adam said.

The view, and Adam’s outlook, changed dramatically with theopening of a renovated 16-acre American Tobacco Campus (ATC)in 2004 with Duke as one of the first tenants.

“We saw ATC as an opportunity to change the trajectory ofDurham,” said Tallman Trask III, Duke’s executive vice president.“Having an abandoned downtown was not in Duke’s interest. Dukeneeded new space, and we wanted to invest our money where itcould make a substantial difference.”

But Duke didn’t want to overwhelm downtown. To that end,Duke officials told American Tobacco developers they would sign a lease for 100,000 square feet only if at least three for-profit tenantsagreed to lease an equivalent amount of space.

“It worked,” said Scott Selig, Duke’s associate vice president of Capital Assets and Real Estate. “We were the first to sign a letterof intent, but the fourth company to make the formal commitmentthat made building ATC possible.”

Duke now leases approximately 225,000 square feet at theAmerican Tobacco Campus for seven Duke departments and sharesthe complex with 72 other businesses and retailers, from Burt’s Beesto the American Tobacco Barber Shop.

Mixing Work and PlayBen Kimmel, information architect for Duke Web Services,

is a regular at the American Tobacco Barber Shop. Once a month, he takes a two-minute stroll from his Duke

office overlooking the Lucky Strike water tower stage at theAmerican Tobacco Campus and settles in the barber’s chair for a quick clip. After, he ducks into nearby Mellow Mushroom for a slice of pizza. Kimmel finds mixing work and leisure downtowninvigorating.

“I love that there is always a lot of activity here, no matter whattime of day,” he said. “And the Bull City Connector makes it reallyeasy to get back to campus when I need to.”

On the north side of downtown, Kristina Sigmon, director ofstatistical operations for the Duke Clinical Research Institute, is ableto enjoy another slice of Durham.

At 6:15 p.m. on a summer afternoon, Sigmon left her office inthe Durham Centre and walked two blocks to the farmers market inDurham Central Park to stock up on organic vegetables and goatcheese before the market closed at 6:30 p.m.

“I could never make it to the farmers market on time when my office was over by the hospital,” she said.

Sigmon is one of approximately 400 clinical research employeeswith offices on six floors of the Durham Centre. Working

>> continued on page 6

Duke Departments in Downtown DurhamCarmichael Building, 300 North Duke St.

� (planned purchase fromDurham County)

Brightleaf Square, 905 West Main St. �

Duke Press, Duke Psychiatry

West Village, 700 West Main St.(Cobb Building, O’Brien Building)

� Office of Durham and Regional Affairs, Duke

University Development

North Carolina Mutual Building,411 West Chapel Hill St. �

Center for Child and FamilyHealth, Duke Department of

Community and Family Medicine,Duke Department of Psychiatry

Triangle Biotechnology Center,323 Foster St. � Dr. LevinPsychiatry Lab

Durham Centre, 300 West Morgan St. � Duke ClinicalResearch Institute

Former Blue Cross and BlueShield Building, 800 SouthDuke St. � Duke PhysicianAssistant Program

American Tobacco Campus(Washington, Lucky Strike,Strickland and Noell Buildings) � Duke OIT, Duke FinancialServices, Duke Divinity SchoolLeadership Education, DUMAC,Duke Office of Counsel, Duke RealEstate, Duke Corporate Education

Diamond View I, 512 SouthMangum St. � Duke MedicineDevelopment and Alumni Affairs

Source: Duke Capital Assets and Real Estate

Photos courtesy of the Durham Convention & Visitors Bureau,Duke Physician Program and Jeffrey L. Cohen.

6 � Working@Duke

downtown, she said, makes it easier to fit personal errands into her workday. She’s even scheduled two half-day vacations to attend the Full Frame Documentary Film Festival at the nearbyCarolina Theatre.

“It was my own little personal vacation, right next to work,”she said.

’Jewel of downtown’Duke’s downtown investment stretches beyond office space to

the performing arts. In 2006, Duke donated $7.5 million to the cityto help create the Durham Performing Arts Center (DPAC).

Duke had originally planned a new theater as part of arenovated Central Campus, but when Duke’s administrationlearned of Durham’s plans for DPAC, they chose to eliminate thecampus theater and collaborate with Durham.

“It made more sense to invest our money with Durham andensure there was one top-notch theater,” Trask said.

With its stunning three-story glass lobby and Broadway show-sized stage, the performing arts center has been a roaring successsince it opened in 2008. In fiscal year 2011, it ranked second in thenation among theaters of its size for number of tickets sold.

“Its success is beyond what any of us expected,” Trask said. “Itis the jewel of downtown.”

Trask, who has lived downtown since 2005, experiencesfirsthand the success of the performing arts center and other venues

in bringing people back to the center of Durham. During the recentAmerican Dance Festival season, he arranged to meet friends for alate dinner downtown at Revolution. As Trask walked through theglass doors of the restaurant, he was relieved he had a reservation.

“It was mid-week, 9 p.m. and DPAC hadn’t let out yet, but the restaurant was jam-packed,” he said. “That’s what downtownDurham is like now. There are people there day and night.”

Economic EngineDuke’s latest downtown venture is the $6.8 million planned

purchase of the Carmichael Building at 300 North Duke St.Constructed in 1926 by Liggett and Myers, the building is currentlyused by Durham County Social Services.

Duke will lease the building back to the county until the newHuman Services Complex on East Main Street is completed in late2012. Duke officials have not decided yet how to use the oldwarehouse but made the offer as a hedge against rising lease pricesand a lack of large areas of office space downtown. If Duke doesn’tneed the space, one option is to sell it to a large for-profit companythat would bring new jobs to downtown Durham.

“I’ve always seen our investment downtown as an economicdevelopment engine for Durham,” Trask said. “Durham needs moreemployment and more employers.”

He has considered the option of moving some Duke employeesout of downtown if a top-notch for-profit company wanted to movein and needed room.

“But that would make a lot of Duke people really mad at me,”Trask said. “Folks really like working downtown. Nobody wants to leave.” �

BY MARSHA A. GREEN

Duke was a pivotal player in the renovation and development of the American

Tobacco Campus, which now houses employees from seven Duke departments.

(Photo courtesy of Durham Convention & Visitors Bureau).

In May 2011, hundreds of Duke employees who work downtown gathered at the

Durham Performing Arts Center for a Duke employee appreciation reception.

today.duke.edu/working � 7goonline For Duke IT security resources, visit security.duke.edu

When it comes to social networking, Cara Rousseaulikes being “out there.” As Duke’s social mediamanager, she shares information about the universityin daily posts on Facebook and Twitter.

But she’s also careful to protect herself and her informationonline, because she understands the risks of exposing too much onsocial networks.

“It’s an individual’s preference for how much information he orshe wants to share publicly,” Rousseau said. “There’s a huge range ofprivacy settings and ways to customize who can see your information.But the best rule of thumb is to think about anything you’re puttingout there as public, no matter what your privacy settings.”

As part of National Cybersecurity Awareness Month in October,the Duke IT Security Office is reminding students, faculty and staffto keep security in mind when interacting on social networks.

The popular social networking platform Facebook, for instance,is notorious for changing privacy settings without notice, said RichardBiever, Duke’s chief information security officer.

“Remember, you are not the customer of a social networkingsite. You are the product,” Biever said. “They can take the informationyou put on their platform and repurpose it for selling ads and datamining for advertising.”

The Internet provides a sense of anonymity, and the lack ofphysical interaction can create a false sense of security. Some users tailorposts for their friends to read, forgetting others may see it. They maynot be aware photos and text can be retrieved even after deletion.

“What you post on social networking sites could be used againstyou,” Biever said.

Because of the popularity of social networking sites, attackers use them to distribute malicious code, often through third-partyapplications. Those applications can infect computers or sharepersonal information without a user’s knowledge.

To protect herself, Rousseau stays up-to-date on privacy andsecurity issues by reading technology blogs regularly. She has createdvarious Facebook groups to customize who can see different types of content.

She doesn’t recommend creating two profiles to separate thepersonal from the professional but advocates a healthy sense ofskepticism.

“Not everything online is what it appears to be, and there’s acertain amount of risk whenever you click,” she said. “While theseplatforms offer a lot of value, you need to filter incoming contentcarefully and understand that what you put out there stays out there. Ifyou’re not sure if it should be posted to Facebook, then don’t post it.” �

BY CARA BONNETT

Cybersecurity Tips � Check privacy settings regularly. Default settings mayallow anyone to see your profile, but settings can becustomized to restrict access to certain people.

� Limit personal information. For example, do not postyour address or schedule.

� Only post information you are comfortable withanyone seeing.

� Be wary of third-party applications. Avoid applicationsthat seem suspicious, and modify settings to limit theamount of information applications can access.

� Use strong passwords and different passwords ondifferent sites.

� Use and maintain anti-virus software. Duke offers freeanti-virus software for faculty and staff for download onthe Office of Information Technology website[oit.duke.edu].

Staying safe on social network sites

8 � Working@Duke

During open enrollment for benefits from Oct. 24 to Nov.5, faculty and staff will find that Duke’s medical plansfor 2012 lookremarkably similar

to 2011. That’s an uncommonmark of stability in a nationalenvironment where medical carecosts are rising faster thaninflation and many businesses arerevamping healthcare offerings.

In 2012, Duke willcontinue the four medical plansoffered to staff and faculty since2004, with no changes in co-payments and deductibles andwith modest premium increases.Depending on which of Duke’sfour medical plans selected, thepremiums for individual

coverage will increase between $2 and $8 per month for individualcoverage and between $14 and $35 per month for family coverage.

There will be no increase for visioninsurance. Dental insurance will risebetween 67 cents and $6.50 permonth, depending on which plan ischosen and how many dependents are covered.

“We are pleased that we are ableto maintain stability in our plans thisyear and to keep our premiumincreases below the national averageagain,” said Kyle Cavanaugh, vicepresident for administration. “Nextyear is also relatively quiet with regardto national health care reform, but wecan expect more substantive changesin 2013 and 2014, as other elementsof the act take effect.”

This is a word cloud of the description of Duke’s medical, dental and vision insurance plans on the Human Resources website. The word’s size reflects how often it appears.

OPEN ENROLLMENT FOR HEALTH BENEFITS BEGINS OCT. 24

Our employeesand their

families have been greatpartners in helpingcontain health carecosts by using programssuch as DukeWell andmoving to generics andmail order for their medications.”

— Kyle Cavanaugh, vice president for administration

“

Duke medical plansremain stable for 2012

today.duke.edu/working � 9goonline For more information, visit hr.duke.edu

As the cost of providing health insurance has increased, morecolleges and universities have shifted a larger portion of health carecosts to employees, according to a survey of benefit programs by the College and University Professional Association for HumanResources. The survey indicated that more than a quarter ofinstitutions changed their health plan last year to include a high-deductible plan, which requires participants to pay more out ofpocket before the plan kicks in.

“Our employees and their families have been great partners in helping contain health care costs by using programs such as

DukeWell and moving to generics and mail orderfor their medications,” Cavanaugh said.

Duke spends approximately $50 million to payfor medications for people covered by its plans.During 2011, Duke expects to save about $2.3million because employees and their dependentshave switched to lower-cost generics.

Celeste Hodges, a web developer in theComputer Science Department, said she appreciatesDuke’s attention to keeping premiums as low aspossible. She and her husband are pleased withaffordable out-of-pocket costs for treatments forillness and for routine care. Last year, in addition tomaintaining her medical coverage, she enrolled inDuke’s vision insurance plan.

“I couldn’t believe how much cheaper myglasses were with insurance,” she said. “I saved more

than $500 on my glasses compared to what I would have paidwithout insurance.”

Duke covers nearly 60,000 faculty, staff and dependents, upfrom approximately 51,000 at the end of 2007. With a growingworkforce and more dependents, Duke could insure close to 63,000faculty, staff and dependents by the end of 2012.

Cavanaugh said health care costs are an ongoing issue,especially with the growing popularity of Duke’s plans during theeconomic downturn.

“For each person we add, we have additional costs,” Cavanaughsaid. “This year, we expect to pay $22 million more for our health plansthan last year. We have to continue to find ways to focus on improvinghealth and using health care wisely to help contain future costs.” �

BY MARSHA A. GREEN

Open Enrollment Tips“My Health. My Life.” information packets will

arrive by mail at home in October. Review theinformation about medical, vision and dental coverage,as well as reimbursement accounts.

Remember, for 2012, you can shelter up to $4,000of your income from taxes by putting it in a health carereimbursement account, and up to $5,000 in adependent care reimbursement account.

Enroll and make adjustments at Duke@Work[work.duke.edu] or call the Duke Enrollment ServiceCenter [(919) 684-5600] to speak with a customerservice representative.

Open Enrollment representatives are available at(919) 684-5600 from 8 a.m. to 5 p.m. weekdays Oct.24 - Nov. 4 and 8 a.m. to 5 p.m. Saturday Oct. 29 andNov. 5.

Need a Health CareReimbursement

Account?� Will you have medical, dental, or visionexpenses that are not covered by yourinsurance plans, such as deductibles, co-payments, or amounts in excess of theusual and customary limits?

� Will you have prescription drug expenses thatare not fully covered by insurance, such asdeductibles or co-payments?

� Do you plan to buy new eyeglasses orcontacts, have your hearing tested, or getbraces (orthodontia) for your teeth?

If you can answer “yes” to any of these questions,you may benefit from participating in a Health CareReimbursement Account in 2012. Remember,health care reimbursement accounts must berenewed each year. Visit hr.duke.edu/reimbursementaccount for more information.

Individual Family

2011 2012 2011 2012

Duke Basic $25 $27 $237 $251

Duke Select $63 $67 $373 $396

Blue Care $104 $112 $467 $500

Duke Options $100 $108 $460 $495

2012 Monthly Health Care Premiums

Source: Duke Human Resources

10 � Working@Duke goonline To learn more about OIE, visit duke.edu/web/equity

Department: Office for Institutional Equity

Years at Duke: 16 years

Who they are: The Office for Institutional Equity (OIE) providesleadership in areas of diversity, inclusion and equity through strategicleadership, workshops and training focused on diversity, inclusion, equalopportunity, harassment and discrimination prevention.

What they’re known for: The office and its consultants play a key role indeveloping and implementing strategies and initiatives to insure the Dukecommunity is inclusive and respectful.

What they can do for you: OIE offers services designed to support Duke’scommitment to learning and work environments that are diverse, inclusiveand free from prohibited behaviors. Office for Institutional Equity services,which are open to the entire Duke community, include the creation andfacilitation of senior-level diversity leadership groups, in-person training,online tools for supervisors, as well as long-term collaborations withindividual departments. “We are always working to get employees across the institution to play an active role in enhancing a culture of diversity andinclusion. It can’t only be top-down,” said Ben Reese, vice president forinstitutional equity. “Through our work with others, we want to help fostera sense of inclusion and excellence that contributes to a better institution.”

Number of employees: 11

Hidden department fact: Instead of using Duke employees to role-playworkplace interactions for training videos, OIE uses professional actors todemonstrate productive and non-productive workplace behaviors and to

provide managers with practice in resolving workplace issues. “Professional actors allow us to re-play and modify simulations to provide anopportunity for managers to arrive at the most effective approach to many of our complex workplace issues,” Reese said.

Significant achievement: Reese is proud of the work done by the office in establishing diversity leadership groups within the DukeUniversity Health System. Senior health system administrators and human resource personnel comprise the groups’ membership. Oncampus, an Institutional Equity Council is comprised of deans and administrators. “By bringing together top leaders to work on strategies,we’re able to improve our work environment all across Duke,” Reese said.

Big goal: “We’re constantly trying to contribute to building a more inclusive work environment,” said Reese, noting that OIE workscontinuously to make diversity and inclusion an integral component of Duke. “We want to create a place where every employee can feel like he or she makes an important contribution regardless of job level, role orlocation. Every employee is valued and has a place at the table.”

How they make a difference: Because of its responsibilities and mission, theOffice for Institutional Equity helps focus the university’s diversity efforts. “Werecognize that with students and employees, building an environment thatemphasizes the importance of diversity and inclusion is as important as ever in the global environment we live in,” Reese said. “We’re going throughout Duke to make sure the Duke community has a wide range of skills and ways ofappreciating people with a variety of race and cultural backgrounds.” �

INTERVIEW BY BRYAN ROTH

Office for InstitutionalEquity fosters diversityand inclusion at Duke

“INSIDE DUKE” HIGHLIGHTS

DEPARTMENTS ACROSS

DUKE. GOT A DEPARTMENT

IN MIND? SEND EMAIL TO

[email protected]

Ben Reese, vice president for institutional equity, leads a workshop about

the role of his office. The Office for Institutional Equity helps to support

Duke’s diverse work environment.

today.duke.edu/working � 11

Tips for getting rid of clutter

One day in July, RoxanneTuck opened her garagedoor and discoveredthat her new washing

machine couldn’t be delivered untilshe created a path through bags, boxesand tools that had accumulated inthe garage over six years.

The following day, she learnedabout a free class, “Making Sense of Clutter,” at Teer House, DukeMedicine’s health education facility.The class, one of the weekly wellnessofferings available to Duke employeesand the public, gave Tuck time toconsider how clutter affected her lifeand how to clear it up.

“It was a last-minuteopportunity that was just what I needed,” said Tuck, a programcoordinator for Duke’s Area HealthEducation Center (AHEC) program.

Using class tips like startingsmall and having a plan for excessstuff, she spent an afternoonreturning garden tools to the shedand sorting through bags of items.“I donated some things and got $70by returning items I had set aside

previously to return to HomeDepot, Ross and Walmart,” she said.

The shrinking clutter piles gaveTuck confidence to tackle paperclutter at work, where she is responsible for organizingcontinuing medical educationcourses throughout North Carolina.In less than an hour, she created anew filing process, switching frompiling documents in order ofurgency to filing them by region.

“Now if someone calls, I justpick up that region’s folder,” shesaid. “I feel less worried thatsomething will slip through thecracks.”

That peace of mind is keepingTuck on track with her new habits.

“I realized that I’m not ahoarder. It just hadn’t been apriority for me to spend timeorganizing,” she said. “The classhelped me realize that the free time I think I’m getting from not dealingwith clutter is no longer worth theamount of stress it is costing me.” �

BY MARSHA A. GREEN

goonline Visit dukehealth.org/events for details on classes

Tips for Clearing Clutter1 Determine clutter’s cause. “Whatever you do that causes

clutter gives you some reward in the short term," said AliciaGonzalez, a clinical nurse specialist at Duke who co-taughtthe Teer House class on clutter. “If you know why you arecluttering, it is easier to change.”

2 Start small. “It takes time to de-clutter, just like it takestime to lose weight," said Monica Taylor, programcoordinator at Teer House and co-teacher of the class.“Choose one area to start on and give yourself a huge pat on the back when you get it organized.”

3 Share a plan. Research shows individuals are more likely to follow through with plans if they share them.

4 Create de-cluttering habits. Duke’s Learning andOrganization Development advises employees to tidy up atwork two ways each day: the email inbox and the desktop.

5 Know where to get rid of items. “You don’t want to simplymove things from one pile to another,” Taylor said.

Want to take a class?Teer House, 4019 North Roxboro St., offers free and low-cost resources through Duke’s Department of ClinicalEducation and Professional Development. Upcomingclasses include:

• Diabetes Support Group (Oct. 18, Nov. 15) • Healing Yoga for Neck and Shoulder Pain (Oct. 20)• When Your Heart Skips a Beat (Nov. 2)

goonline Learn more about the WeCar car-sharing membership at parking.duke.edu/wecar

Volts give car-sharing a new charge at DukeSince it debuted at the 2007 Detroit Auto Show, Roger Barr

has patiently waited for the arrival of the Chevrolet Volt – a plug-in, hybrid electric car.His wait is over.

Barr, a professor in the Biomedical Engineering Department,was among the first Duke community members to drive one of fourChevy Volts parked at Duke as part of WeCar, Duke’s new car-sharing program operated by Enterprise Rent-A-Car. Describing itas a “revolutionary car,” Barr said he was excited to take the Volt for a spin after making it a topic of discussion in his classes everysemester since the car was unveiled four years ago.

“I think every single person at Duke should sign up for WeCarto try out a Volt,” said Barr, noting that driving the Volt is quick,smooth and very quiet. “When I parked off campus, people I didn’tknow came up and started walking around the car, looking at it.That was, for me, a unique experience.”

Parked in consecutive spaces in the Bryan Center Meter Lot on West Campus, the Chevy Volts can travel up to 50 miles onbattery charge alone, depending on terrain, temperature and drivingtechnique. Once the battery is depleted, the car’s onboard gasgenerator creates electricity that powers the Volt. The total rangewith a full gas tank and battery is about 400 miles.

The Volts can be plugged into any outlet and have a powercord for connection. On campus, there are special charging stationsat the Bryan Center Meter Lot. Depending on climate, a Volt cantake up to 10 hours to fully charge.

The Volts are among 16 total Chevrolet vehicles available to Duke students, faculty and staff through the WeCar car-sharingprogram. Other Chevrolet cars across Duke’s campuses include the Cruze, Malibu, Aveo, Equinox and Traverse.

“We’re excited to now be among the first university campusesin the country to offer an even greener way to get around with ourChevy Volts,” said Sam Veraldi, director of Parking andTransportation Services. “This is just another way Duke promotesenvironmentally-friendly behavior.”

The Volts on campus can be rented with a WeCar membershipfor $9 per hour, $38 overnight (6 p.m. to 8 a.m.) or $69 for 24consecutive hours. All fuel, maintenance and basic liabilityinsurance is covered with a WeCar membership. All cars can be driven up to 200 miles per day with a 45 cent cost per additional mile. �

BY BRYAN ROTH

12 � Working@Duke

As part of the new WeCar car-sharing program, Duke has four Chevy Volts parked on the Bryan Center Meter Lot on West Campus.

today.duke.edu/working � 13goonline For more information, visit hr.duke.edu/retirement or call the HR Information Center, (919) 684-5600

When enrolling in Duke’s403(b) retirement planearlier this year, TonyaJolly-Ahearn wanted a

simple option for investing her funds.“I have so much on my plate,” said

Jolly-Ahearn, a nurse practitioner forpediatric neurosurgery in Duke Hospital.“I’m a mom, I have a full-time job, and I’minvolved in various community interests.”

Jolly-Ahearn consulted with a VALICinvestment counselor and chose a targetdate fund, which includes a diversified mix of stocks and bonds that automaticallyadjusts to be more aggressive when she isyounger and more conservative as sheapproaches retirement.

“Duke has so many investment options that it’s a little overwhelming,” she said. “Playing the stock market isn’t forme. I found it difficult to follow closely, sothe target fund was a good option for me.”

Jolly-Ahearn’s perspective is notuncommon; Duke offers more than 300investment funds through five retirementplan vendors. But choosing investmentoptions became easier in September whenDuke introduced a new model to help simplyinvestment decisions for all faculty and staff.

“While diversity and choice are goodfeatures to have in a retirement plan, themultitude of options at Duke can beintimidating to many,” said Kyle Cavanaugh,vice president for administration. “We arenot eliminating any funds or any currentretirement vendors at this time. We aresimply organizing the funds into three tiersto simplify how the options are presented.”

Each of Duke’s five retirement planvendors will offer investment options in thesame three-tiered structure, providingfaculty and staff with the opportunity tobuild a diversified investment portfoliowithout having to spread their investmentsover multiple providers.

The new model includes the followinginvestment options:

� Tier 1: Asset Allocation Funds offer away to make a single choice forretirement needs based on anindividual’s expected number of yearsto retirement through Target Funds,the option chosen by Jolly-Ahearn, orBalanced Funds, which offer a fixedexposure to stocks and bonds.

� Tier 2: Core Funds represent stocks,bonds and short-term instruments thathave been carefully reviewed and

selected as “best-in-class.” These fundsmay represent a good option thosewho are more comfortable diversifyingtheir own investments.

� Tier 3: Other Funds include all otherfunds offered by the plan that are notalready represented in Tier 1 or Tier 2.These funds will not be monitored andparticipants are encouraged toregularly review the holdings andperformance of these funds to ensurethey remain in line with theirinvestment strategy.

Cavanaugh said that Tier 1 and Tier 2funds will be closely monitored andreviewed annually by a new InvestmentAdvisory Committee (IAC) comprised ofDuke faculty and administrators workingclosely with investment experts to identifybest-in-class funds with the lowest reasonableadministrative and investment fees.

“These changes do not requireindividuals to take any immediate action,but we encourage faculty and staff to reviewthe information carefully to ensure theyhave invested in the options that are bestfor them,” Cavanaugh said. �

BY PAUL S. GRANTHAM

Simplified options forretirement investments

14 � Working@Duke14 � Working@Duke goonline For a full list of PERQS discounts, visit hr.duke.edu/discounts

employee discountsPERQS

Auto Dealer Savings GM, Volvo, Ford Motor Company,DaimlerChrysler, Leith Volkswagen in Cary,Leith Honda of Raleigh and Marc JacobsonToyota in Durham are among otherdealerships that offer Duke faculty andstaff discounts through PERQS.

Visit hr.duke.edu/discountsand select “automotive discounts” for details.

Armentha Branche, an administrative assistant at Duke, wasn’t sure if the timing was right to buy a car. But

last fall, when she received an emailadvertising a Duke employee discount at an auto dealership near her Hendersonhome, she looked at the dealer’s websiteto check available cars.

As she browsed, she came upon aused, black Honda CR-V loaded withitems she had always wanted: a sunroof,sound system, leather seats and anti-theftcontrol system.

“Oh my goodness,” she said toherself. “That’s my car right there.”

Branche visited the Toyota ofHenderson dealership with a printed copyof the discount offered through PERQS,the Duke employee discount program.

The discount deal included a $300credit toward any pre-owned vehiclelisted on the dealer’s website. But thatstill left Branche stretching to fit the carwithin her budget. Al Camacho, thesalesperson, helped her compare loanoptions from the Duke Credit Unionand a local bank.

“We are in a small town, so we reallytry to help people out,” Camacho said.“Ms. Branche really wanted that car, so webent a little on the price to get it withinthe parameters she had to deal with.”

Within 48 hours, Branche struck adeal with Toyota of Henderson. With asmall down payment and a loan from theDuke Credit Union, Branche climbedbehind the wheel of her CR-V. She alsoreceived a complimentary package of oil changes, tire rotation, roadsidebenefits and a promise to send $100 to a charity of her choice – all part of thePERQS deal.

“I’ve bought cars before, but neverthis fast and this easy," Branche said. “It was painless.”

After Branche drove away in hershiny black Honda, Camacho returnedto his office to complete the finalpaperwork, including following throughon Branche’s request to send $100 to alocal Jehovah’s Witness congregation.

“People at Duke are always mightyproud to have that $100 go to a charityin their name,” Camacho said. “And it’sa nice way for us to say thanks for thebusiness.” �

BY MARSHA A. GREEN

Fully loaded and a discount, too

Armentha Branche, an administrative assistant at Duke,

took advantage of the employee discount for a deal on

this used Honda CR-V.

Sustainable ukeY O U R S O U R C E F O R G R E E N N E W S A T D U K E

Starting in October, Duke communitymembers can lower the emissions theycan’t reduce or avoid by supportinggreenhouse gas emission reduction

projects sponsored by Duke. Employees and students can buy “offsets”

through the Duke Carbon Offsets Initiativeto lower their own carbon footprint andsupport local projects. The offsets have beengenerated as a way to meet Duke’s climateneutrality commitment and provide local andregional benefits beyond carbon reductions.

“This is another opportunity to helpeducate students, faculty and staff on waysthey can become more sustainable, whilemaking a difference in North Carolina,” saidTatjana Vujic, director of the Duke CarbonOffsets Initiative. “This is a major part ofgetting the campus prepared to becomeclimate neutral by 2024.”

Carbon offsets are created when a personor group funds activities or projects thatreduce or avoid greenhouse gases. Forexample, at Loyd Ray Farms in Yadkinville,Duke created an offset project to capturemethane gas from a lined and coveredanaerobic digester to help control emissions,reduce pollutants and generate renewableenergy. Because of that, Duke is entitled tothe greenhouse gas emission reductions theproject achieves.

Currently, self-reported results fromDuke’s carbon calculator show the average

employee contributes about three metric tonsof carbon emissions per year to Duke’s overallcarbon footprint based on habits related todiet, commuting, air travel, and computeruse. That’s equivalent to burning 336 gallonsof gas or three months of powering a home.

Through Duke’s Offsets Initiative,employees and departments can purchaseoffsets to address emission footprints startingat $10 per ton of carbon dioxide equivalent,meaning an average employee would only payabout $30 to offset an entire year of Duke-related carbon emissions.

Tavey Capps, Duke’s director ofenvironmental sustainability, said buyingoffsets through Duke will better NorthCarolina instead of supporting projectsunrelated to Duke.

“While our first priority is helpingindividuals reduce their carbon footprint, we recognize that offsets will be necessary to reach our goal of neutrality,” Capps said.“This isn’t just any offset, it’s one thatdirectly benefits our local communities.”

The Nicholas Institute forEnvironmental Policy Solutions will beamong one of the first units to buy offsets. A key priority for the Institute is to becomecarbon neutral, said Director Tim Profeta.

“We see this as a means to walk thewalk and ensure that the activities of theNicholas Institute aren’t worsening the globalwarming situation we’re trying to help solve,”

Profeta said. “Any solution needs to be fromthe ground up, meaning it will takeindividuals to spur change.”

In addition to the Yadkinville hog farm,Duke is considering other offset projects suchas reforestation of North Carolina lands andenergy efficiency in homes and businessesacross the state.

“We want our initiative to be similar toinvesting in a mutual fund, where you cansupport a variety of projects that make up adiverse portfolio,” Vujic said. “Making theseoffsets available gives everyone a chance tomake a difference far beyond what they arealready doing to address climate change.” �

BY BRYAN ROTH

To Purchase OffsetsDuke students, faculty and staff canbuy offsets now. An online portal forbuying offsets will be available thisfall to the Duke community at

sustainability.duke.edu/carbon_offsets. Or, buy offsets by contacting Tatjana Vujic at

[email protected] or (919)660-1411 or David Cooley [email protected] or by

calling (919) 613-7466.

Duke carbon offsets available for purchase

goonline Visit sustainability.duke.edu today.duke.edu/working � 15

The Duke Carbon Offsets Initiative’s project at Loyd Ray Farms in Yadkinville installed a new synthetically lined and covered anaerobic digester that captures methane

generated from hog waste, reduces air and water pollution and generates renewable electricity. The digester replaces the existing open-air hog waste lagoon at right.

WORKING@DUKE

HOW TO REACH US

Editor: Leanora Minai(919) [email protected]

Assistant Vice President: Paul S. Grantham (919) [email protected]

Graphic Design & Layout: Paul Figuerado(919) [email protected]

Senior Writer: Marsha A. Green(919) [email protected]

Writer/Videographer: Bryan Roth(919) [email protected]

Photography: Duke University Photographyand Marsha Green and BryanRoth of CommunicationServices. Cover photocourtesy of DurhamConvention & Visitors Bureau.

Working@Duke is publishedevery other month by Duke’sOffice of CommunicationServices. We invite yourfeedback and story ideas.

Send email [email protected] call (919) 684-4345.

Don’t forget to visit the“Working@Duke” sectiondaily on Duke Today:today.duke.edu/working

For daily news and information, visit

today.duke.edu/working

I’ve been to Chamas at Brightleaf Square and that was one of the mostimpressive restaurants I’ve eaten in. I also like to take my wife to the

American Tobacco Campus because it can be nice and quiet. I like taking herto the restaurants there and also see music performances.”

Robert JonesUtility worker, Housekeeping3 years at Duke

“

“What’s your favorite aspectabout downtown Durham?”

I don’t know if I can have just one favorite thing. I really like theemergence of a lot of places like the Beyu Caffé and Fullsteam Brewery.

You can find a lot of places that are small scale and not high budget. Thesebusinesses have given downtown a real sense of place in Durham.”

Bill McCrawStaff architect, Office of Project Management4 years at Duke

dialogue@Duke

“

I don’t go downtown often, but I go to the American Tobacco Campusevery year during Christmastime. I like to see the lights when they’re put

up and music shows Durham schools put on. I enjoy hearing the songs andseeing the choruses.”

Robin WarrenDispatcher, Parking and Transportation Services21 years at Duke

“

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