National library of Luxembourg visiting Dokk1 Jan 2017

Knud Schulz

[email protected]

www.slideshare.net

Knud Schulz September 2016

apx. 28.000 m2incl. 18.000 m2library space

Library Transformation:Libraries – the citizen's driving force for innovation

From information that can be found anywhere

To What can only be experienced at the library

Space for media Space as a media

On-line On site

Information Meaning

Facts Credibility

Meeting information Meeting people

Knowing Experimenting

Visitors Resource person

Neutrality Sensing

Seriousness Sense of humour

Arranged events Things that happen

Ivar Moltke, Create

The Change

Integration of citizens’ service into libraries

Citizens’ service

Developing community centersprivate, civic and public sector

LOCAL ARCHIVE

ARKIVArchive

YOUTH

MEETING

ROOMS

ANALOGUE MEDIA

SELF SERVICE

LEARNING CENTER

SMS BUSINESS

SERVICE

HOME-

WORK

HELP

COMMUNITY

CENTER

CAFÉ

STUDY SUPPORTJOB CORNER

LIBRARY SHOP

REFERENCE

CONSUMER INFO

NATURE GUIDE

EX

HIB

ITIO

NS

FAMILIES

Q AND A

HEALTH

COUNCELLING

LEISURE INFO

NEWS LOUNGE

QUIET AREA

TO

DD

LE

RS

/C

HIL

DR

EN

REA-DINGT

RAI-NING

Open librariesUsers are allowed to:

Opening hours Dokk1

The Knowledge Society

The Public Library of the Knowledge Society

D.Skot-HansenC.H. RasmussenH. Jochumsen

Innovation

Reckognition/Experience

Empowerment

Involvement/Engagement

Libraries and urban development

Model of the public library in urban development

Casper HvenegaardHenrik JochumsenDorte Skot-HansenIVA – Royal School of Library and Information Science

New Libraries

Aarhus september 2013

Urban Mediaspace - Aarhus

Project elements – Urban Mediaspace/Dokk1

The Vision – Dokk1

Users are taking the control

Knud Schulz September 2016 22

The Public Library of the Knowledge Society

D.Skot-HansenC.H. RasmussenH. Jochumsen

Innovation

Reckognition/Experience

Digital media

AppearanceEvents

Individual concentration

Oplæsning

Billedbøger

BogklubberExplore

Picture book

Reading aloud

Staging

The Public Library of the Knowledge Society

D.Skot-HansenC.H. RasmussenH. Jochumsen

Reckognition/Experience

Empowerment

Undervisning Kurser

Uformel læringKonsulta

Teaching Courses

Informal learningConsultations

Lektiecafé’erVejlednin

One to one

Homework Guidance

Training Access to knowledge

The Public Library of the Knowledge Society

D.Skot-HansenC.H. RasmussenH. Jochumsen

Empowerment

Involvement/Engagement

MøderDiskussioner

Foredrag DebatterSamvær

Meetings

Lectures

Discussions

DebatesBeing together

The Public Library of the Knowledge Society

D.Skot-HansenC.H. RasmussenH. Jochumsen

Innovation

Involvement/Engagement

Skriveværksteder

Experiment

Leg og læring

Workshops

Workshops Edutainment

Leg Spil

Gaming

Playing Gaming

Makerspace

A modern library must act adaptive and innovative - supporting spaces

Automatic Parking Space 1000 cars

Three Statements

The right team at the right time

Phototyping with Staff

Process involving and co-creation with the citizens and staff

Prototyping with Tweens

Public consultations

media, families, meeting facilities, citizen’s services, CTS, acoustics, logistics, accessibility, indoorclimate, administration, kitchen and cafe, wayfinding, visual identity, art, security, facades, materials, design, arrival area, AV/IT, dynamicsurfaces, rental spaces, lighting, parking, concertspaces, children’s theater, etc.

Co-creation with the staff

year Activity involvement external Internal

2005 Development of vision broad X X

2006 Development of values broad X X

2007 Competition programme broad (X) X

2008 Competition phase narrow X X

2009-10 Building programme broad X X

2011 Project proposal medium (X) X

2012 Final project narrow X

2013-14 Interior decoration and furnishing

broad X X

2015 Furniture and IT broad X X

Co-operative Design Proces

Marie Ostergard/Dokk1/Aarhus/ Denmark

Dokk1 - Citizen service service i the building

Libraries and urban development

Model of the public library in urban development

Casper HvenegaardHenrik JochumsenDorte Skot-HansenIVA – Royal School of Library and Information Science

New ways of defining the functionality

Focus planning interior

Interior plan

The result is an ’interior medley’

Interior plan

The interior plan was finished just 4 months before opening

Level 1 - adultThe Public Library of the Knowledge Society

D.Skot-HansenC.H. RasmussenH. Jochumsen

Innovation

Reckognition/Experience

Empowerment

Involvement/EngagementKnud Schulz september 2014 10

Examples interior adult (1)

Examples interior adult (2)

Examples interior adult (3)

Level 2 – Families/Children

Principles for planning interiorFamilies/Children

Examples interior Fam/child0 - 3 years

Examples interior Fam/child4 - 8 years

Examples interior Fam/child9 – 12 years

Libraries and urban development

Model of the public library in urban development

Casper HvenegaardHenrik JochumsenDorte Skot-HansenIVA – Royal School of Library and Information Science

Partner Process

Partnership with external organizationsbuilding cooperation with the users

and the society

Foundation of partnership strategy

- A partnership strategy that allows us to be pro-active

- Reasons to say no

- Branding

- Clearer communication with potential partners

- Focused partnership work inside organisation

Corner stones of partnerships in Dokk1

- Learning- Stories- Democracity- Community space- The Aarhus Cohorte- Families and Children(experience,play,learning)

Benefits

Global innovation model –faster to change

Design Thinking is a mindset, and an intentional process around delivering solutions that create positive impact!

Download: www.designthinkingforlibraries.com

Users are taking the control

Knud Schulz September 2016 77

A strategy for change in libraries address: