Dokk1 visit dutch delegation february 2016

Dokk1 - Urban Mediaspace Aarhus

The largest municipal construction project in the history of Aarhus

Library and Citizens’ Services 18.000 m2

Rental spaces 11.000 m2

Covered outdoor area under building 10.500 m2

Areas for tecnical equipment and depots 4000 m2

Automatic P-facility for 1.000 cars

Arrival Center

+

Opening of river Etablishing of harbour squares and spaces Traffic regulation

Light rail tracé

Climate protection (flooding) of central city

The Project

Costs Mill. Euro

Economic Frame for the total project Urban Mediaspace Aarhus 280

Financing Mill. Euro

Foundations Realdania og Realdania Byg

100

Sale of old main library and capitalising of rental income

55

The Municipality 119

Salling Foundation + Maersk Foundation

6

I alt 280

Ecnomy

Rolf Hapel, Borgerservice og Biblioteker, Aarhus Kommune

3 times the size of the public area - now on two levels

Special place for kids and their families - 5 times the old childrens

Increaset level of technology - the building, the functions, the size

Learning activities and partnerships

Increased opening hours

The decisions..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

The political process 1998-2005

1998 – Analysis point to four possible locations for a library 1999 – Idea competition for the urban harbor areas

2001 – City’s business promotion plan included ’Multimedia House’

2001 – City plan

2003 – City Council agree on investment plan 2004 - City Council agree on location

2003 – September: Master plan for urban harbor areas 2005 – Money for the project planning phase on ’Multimedia House’

2007 – Competition format, determination of core values and vision

2008 – Clustering of projects from several to one, competition brief, partnership with Realdania Foundation

2009 – Competition won by SHL, Alectia Engineers and Kirstine Jensens landscape architects

2009/11 – Local plan, project planning, provision of project contracts

2011 - Ground breaking

2012 - Increased money for running costs in technical budget

2013 - Additional budget granted because of the building size

2014 - Additional budget granted because of increased opening hours

2015 - Opening of Dokk1

The political process 2005-2015

Place Maker













..but WHY?Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

Society trends

and challenges


19771978

19791980

19811982

19831984

19851986

19871988

19891990

19911992

19931994

19951996

19971998

19992000

20012002

20032004

20052006

20072008

20090

200

400

600

800

1000

1200

1400

2009

More than 60 % decrease in number of service points in Denmark since

1980!

Fewer libraries...

A well known innovation strategy in the public sector..

Send more money..

Libraries

?Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark


http://www.google.dk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=alMtXp0jKNLz_M&tbnid=7Y00yQuW3DsP6M:&ved=0CAUQjRw&url=http://www.techletter.com/whatsnew.html&ei=G_ZuUZPNDoXCtQadhoCwAw&bvm=bv.45368065,d.Yms&psig=AFQjCNGqHYulIFYBxizC6YMtQWVbDGzENw&ust=1366312854023530

Reinvent the library new ways of professionalism

new products new alliances

new ways of funding


Rolf Hapel Citizens' Services and Libraries Aarhus Denmark

A question for you..

To which problems in society is the library the answer?

Library concept

A new library model for the knowledge society

Danish Digital Library

The ’Open Library’

Partnerships

2010


Space for

inspiration

Space for

performance

Space for

learning

Space for meeting

The modern library

D. Skot-Hansen et. al.Royal School of Library and Information Science

Create

Experienc

e

Participate

Discover

Cognition/information

Engagement

Innovation

Empower-ment

A British idea: The Mash-up library

LOCAL ARCHIVE

ARKIVArchive

YOUTH

MEETINGROOMS

ANALOGUE MEDIA

SELF SERVICE

LEARNING CENTER

SMS BUSINESS SERVICE

HOME-WORK HELP

COMMUNITYCENTER

CAFÉ

STUDY SUPPORTJOB CORNER

LIBRARY SHOP

REFERENCE

CONSUMER INFO

NATURE GUIDEEXH

IBITION

S

FAMILIES

Partneractivities

Q AND A

HEALTH COUNCELLING

LEISURE INFO

NEWS LOUNGE

QUIET AREA

TOD

DLE

RS/C

HIL

DRE

N

REA-DINGTRAI

-NING


Citizens’ Services

Now all Danish public libraries offer some sort of Citizens Services

User involvement

..meetings..


..workshops..


..idea pitching..


..focus groups..


World Café 3-4 consecutive rounds of discussionA new question posed at each roundParticipants change – the host of the table stays an picks up the essence


..vision creating..


Photo typing


Users and staff introduces ideas and projects and participants elaborate and develop those

ideas

Village Square


Lead Users

Hiring young people – Mindspotters - on a short term basis to create events and develop ideas for this user group



..user driven design..


..participatory design..


..building the future library..


Children’s lab: Workshops with children btw 9-14 prototyping a library. The results were used as part of the competition programme for UMSA




DESIGN THINKINGDesign thinking is about accelerating innovation to create better solutions to the challenges we meet!


The Aarhus Way

VisionField Trip

Vision revisited

Workshop

Define the problem

Test first prototype

A new method…

We are on our way…


Download: www.designthinkingforlibraries.com


Partnerships

Interaction

Distance

Short term Long termSponsorshipsShort duration

Donations, gifts

Volunteers as consultants

Advocacy campainsCo-production R & D

Business development projects

Branding

Sponsorships Long duration

Networks, clubs

Innovation in hybrid organisations

Dialogue on services

Partnership strategy


Therefore partnerships..

New resources and skills in the library

Knowledge and inspiration from others

Increased network

Increased diversity and quality inservice production

Enhanced communication andmarketing

Legitimization

New ambassadors


Intelligent Material

Management System (IMMS)

Self service return


Increased diversity in collections at the branches

Less unproductive transportation

Saves time, costs and resources

Floating collections


Online reservation lists onSmart Phones

Predetermined collectionpaths on every branch

Work flow


870.000 items4.3 mill loan per year80.000 reservations at any given time 770.000 reservations per year

Main library + 18 branches


Maximum and minimum amount of material on the shelves

Maximum and minimum number copies to each title

Automatic refill from the Material hotel when shelves are low on materials


Automatic regulation of overflowand shortage

Material scanned to position

100 % net. usage of shelves

Reservations on the fast track

Media hotel


The Digital Library

Infrastrucure for digital objects

+ Collaboration on purchasing

+ Promotion and mediation

Danish Digital Library


All Danish municipalities has joined!

Idea Liberate data and information Create relations between data Make the users knowledge visible and

useful Place information in a meaningful

context for the users

..by using open source software and forming communities for development


ConceptThe well (data repository)

O

Sources Application layerO

m

Presentation

User transactions

Harvesting

and indexing


SharedLibrary

automa-tion

system

Cooperative services

Holdings in Danish

LibrariesSearch and ordering

facilities1.1 mill per year


http://www.google.dk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRxqFQoTCLGOwPfJzsgCFeKicgodPA4KOA&url=http://www.sawvideo.com/resources/workshop/scheduled/experimental-smartphone-video&psig=AFQjCNHDspEG3ZHuxTPiwRm8WtYOKuS3vQ&ust=1445345550100433


Fiction literature portal

86 libraries cooperate

2 mill. visits per year



eBook Shelf: Adobe and Epub format

App based streaming solution


E-audio books MP3 format for downloan

and streaming


Multiple platforms


On-line movies and short

film from the library

On-line Homework

Help


Downloan and/or streaming of

musicMore than 14 mill. tracks



The OPAC

Knot working”





Responsive design


Only digital content


The libraries run the Open Data

initiative in Aarhus


Digital presence

at Dokk1

Editing the screens










A new culture in the making?..

HackerspacesMakerspacesFablabs

Share premises, tools, knowledge

Create projects, ideas, network

..peoples lab..


..idea pitching..



Open Data hackathon

50 young developers

A weekend at the library

Experts as mentors and evaluators

Prizes for the winnersRolf Hapel Citizens’ Services and Libraries Aarhus Denmark



From Information searchable anywhere

To What is only possible to experience in the library

Space for media The space as a mediaOn-line On-siteInformation Meaning and significanceFacts ReliabilityEncounter with information Encounter with peopleWell informed EksperimentalVisitor ResourceNeutrality SensuousSerious PlayfulProgramme Events

The library as a space

Ivar Moltke, CreateRolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

From Space for Media to Space for People

Libraries are low intensive meeting places and creators of social capital and trust..

Ragnar Audunson, Oslo University college, Dept. of Journalism, Library and Information Studies, Oslo, Norway


LESSONS LEARNEDMake partnerships

Co-create and co-produce

Integrate user generated knowledge in services

Liberate the library from analog media - gradually!!!

Think ’relations’ rather than ’transactions’

Build value chains, formats and ”universes” in service production

Make space for transformations in the library: Prototyping, fablabs, hackerspaces,urban offices, demo-teques

Be where the users are


Activity at Dokk1

Nearly 750.000 visitors in 6 months

4000 per day all week

400 inquiries at Info desk per day

6 % are users for Citizens’

Families with Children: Saturdays/Sundays

Day care mothers/Kindergardens: Weekdays

Students

Miscellanious users and the curious

Usage


Architects Academy Childrens Culture House Chesshouse AarhusDanish Authors Association Farthers Playground Peoples UniversityClassical Listerners Club Pokemon ClubPromenade Orchestra Save the Children Youth Causes that Unite Song PowerWrite Your Life Story Genealogical Association Students Council Juridical Aid Wild About Words (Literature)The Word School (Dyslectics)NOTA (Dyslectics)The primary schools (Early literacy)Aarhus Movie Workshop etc…

70+ partnerships


One week = 42 activities..done in partnership!


The end