Scalable & cost-effective facilitation of professional identity transformation in public employment services This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no. 619619 EmployID Andreas P. Schmidt Karlsruhe University of Applied Sciences http://andreas.schmidt.name Christine Kunzmann Pontydysgu http://christine- kunzmann.de
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Scalable & cost-effective facilitationof professional identity transformation in public employment services
This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no. 619619
EmployID
Andreas P. SchmidtKarlsruhe University of Applied Scienceshttp://andreas.schmidt.name
Christine KunzmannPontydysguhttp://christine-kunzmann.de
www.employid.eu
• Challenges for European Public Employment Services (PES): youth unemployment, demographic change, etc.
• Career adaptibility as a promising approach• But this requires transformation of the
individual & collective professional identity, both for the PES practitioners and their clients• … which is a complex and continuous learning
process
Motivation
www.employid.eu
• Increased pressure on learning and training activities to provide ROI-like evidence
• Smaller chunks of learning across longer time frames
• More responsibility of the individual
• … and discovery of informal learning as a cost-effective way of learning (and the associated challenges….)
=> requires facilitators than help individuals along the process
redefines the role of HRD and training
Trends in learning in PES (and other organizations)
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• Humans as facilitators• Individuals support the learning of others, e.g., mentors,
coaches, but also plain peer support• So far, rather little tool support for the informal facilitators
• Tools as facilitators• tools used by individuals can help learning processes• E.g., by making transparent (analytics), providing structure
(coaching process)
• Environment as facilitator• opportunities, barriers, meeting structures, culture, ....• changing environments is a longer term organizational
development process• requires socio-technical solutions in which technology can
act as a catalyst for change
Facilitation
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Facilitate professional identity transformation
Technical approach
Key challenge is
understanding and
adapting to context
in a cost-effective
way
Key challenge is
understanding and
adapting to context
in a cost-effective
way
www.employid.eu
Reflection support
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EmployID Academy
Developing open online
social learning courses,
such as on peer
coaching
or changing world of
work
http://m
ooc.employid.eu
Developing open online
social learning courses,
such as on peer
coaching
or changing world of
work
http://m
ooc.employid.eu
www.employid.eu
Learning Analytics & Indicators
• Measuring learning and its impact is important• Usefulness and sustainability of training• Effectiveness of peer coaching & support• Performance impact• ….
• But in many cases, a simplistic view does it plain wrong
• Meaningful use of analytics and indicators requires conversations across different levels
• Learning dashboards
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Consortium
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Creating impact
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Associate partner network
Flexibility,
stake holder
engagement,
and
exploitation
opportunitie
s
Flexibility,
stake holder
engagement,
and
exploitation
opportunitie
s
www.employid.eu
Contact
Andreas Schmidt, scientific co-ordinatorKarlsruhe University of Applied Sciences
Institute for Learning & Innovation in NetworksMoltkestr. 30
76133 Karlsruhephone: +49 (0)721 925-2914
mail: [email protected]://andreas.schmidt.name
Christine KunzmannPontydysgu Ltd.
mail: [email protected]://christine-kunzmann.de
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