www.employid.eu Jenny Bimrose University of Warwick [email protected] Deirdre Hughes Pontydysgu Ltd. [email protected] Alan Brown University of Warwick [email protected] Scalable & cost-effective facilitation of professional identity transformation in public employment services This project has received funding from the European Union’s Seventh Framework Pro- gramme for research, technological development an demonstration under grant agree- ment no. 619619 work activities & work organisation relationship to others & other professions coping strategies identity narratives stories we tell about ourselves development routes recognition reflexivity values, norms stories others tell about us process of becoming professional culture collective professional identity individual professional identity other individual identities changing context & expectations new opportunities & challenges changed frame‐ work for practice moving from supervision to intervision motivation to change identity & practice evaluating experiences build knowledge demographic change rapid change of economic conditions making sense of big data resilience career adaptibility social networking, MOOCs, wearable computing professional identity as personal and social constructs transformation constructing meaning performance & improvement culture creating social narratives facilitate measuring & reaching goals participatory & motivation‐ aware design facilitate networked co‐construction facilitate reflection facilitate diffusion facilitate creating structures facilitate the facilitation of others’ learning E m p l o y I D Scalable & cost‐effective contextualized facilitation of the transformation of professional identity P BigBlueButton Matterhorn MOOC Gardening Creativity e‐Coaching MATURE SOBOLEO Buddypress Social Semantics Social Networking Semantic Datastore Video Conferencing Video Capturing/Edit Learning Record Store MOOC Platform Sesame Tin‐Can‐API ... FutureLearn Reflection Workplace Learning Analytics Dashboard Scaffolded Dialogues Visualisation & Aggregation existing systems cross‐organisational links augment and combine existing solutions for facilitation support existing systems existing systems Challenges for PES in Europe • Changing economic and work conditions and expectations within short time frames • Changing framework for practice • Requires PES practitioners to develop their professional identity The Project • Develop socio-technical solutions to support the transformation of practitioners‘ professional identity • Understand and promote the role of facilitation of the learning of others • Close cooperation with PES organizations and the PES-to-PES Dialogue Approach • Enable e-coaching and peer coaching • Support reflective practice both on the individual and the group level • Make use of MOOCs to foster networking and dissemination • Flexible, open-source framework that can adapt to local requirements