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Dokk1 - Urban Mediaspace Aarhus Rolf Hapel Director Citizens’ Services and Libraries City of Aarhus Denmark
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Dokk1 eng udl juni 2016

Apr 07, 2017

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Page 1: Dokk1 eng udl juni 2016

Dokk1 - Urban Mediaspace Aarhus

Rolf HapelDirectorCitizens’ Services and LibrariesCity of AarhusDenmark

Page 2: Dokk1 eng udl juni 2016

1. The project

2. Society trends and libraries

3. User involvement

4. Digital development

5. A new culture?

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Library and Citizens’ Services 18.000 m2

Rental spaces 11.000 m2

Covered outdoor area under building 10.500 m2

Areas for tecnical equipment and depots 4000 m2

Automatic P-facility for 1.000 cars

Arrival Center

+

Opening of river

Etablishing of harbour squares and spaces

Traffic regulation

Light rail tracé

Climate protection (flooding) of central city

The Project

The largest constructionproject in the history of

Aarhus municipality

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Costs Mill. Euro

Economic Frame for the total projectUrban Mediaspace Aarhus 280

Financing Mill. Euro

Foundations Realdania og RealdaniaByg

100

Sale of old main library and capitalising of rental income

55

The Municipality 119

Salling Foundation + Maersk Foundation

6

I alt 280

Ecnomy

Rolf Hapel, Borgerservice og Biblioteker, Aarhus Kommune

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3 times the size of the public area- now on two levels

Special place for kids and their families - 5 times the old childrens

Increaset level of technology- the building, the functions, the size

Learning activities and partnerships

Increased opening hours

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Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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The political process 1998-2005

1998 – Analysis point to four possible locations for a library

1999 – Idea competition for the urban harbor areas

2001 – City’s business promotion plan included ’Multimedia House’

2001 – City plan

2003 – City Council agree on investment plan

2004 - City Council agree on location

2003 – September: Master plan for urban harbor areas

2005 – Money for the project planning phase on ’Multimedia House’

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2007 – Competition format, determination of core values and vision

2008 – Clustering of projects from several to one, competition brief,partnership with Realdania Foundation

2009 – Competition won by SHL, Alectia Engineers and KirstineJensens landscape architects

2009/11 – Local plan, project planning, provision of project contracts

2011 - Ground breaking

2012 - Increased money for running costs in technical budget

2013 - Additional budget granted because of the building size

2014 - Additional budget granted because of increased opening hours

2015 - Opening of Dokk1

The political process 2005-2015

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Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Libraries of the industrial age

DemocracyFree and equal access toinformation

+ EducationSupport to the formal educationsystem

+ CultureAccess to cultural heritage andexperiences

= Success60 -70 % of population users

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Urbanity..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Mobility..

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

DemocracyCo-creation and citizens involvement

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New citizens

The “new elderly"

Demography

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Demography

30 % feweryoung people..

..than when I was young!

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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The social excluded

Polarisation?

30 % of the labour force

has no vocational education

15 % of youth does not get

education beyond

secondary school

15 – 20 % of population

are illiterate = 1 mio people

Larger gap between

information strong and

information weak citizens?

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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0

200

400

600

800

1000

1200

1400

More than 60 % decrease in numberof service points in Denmark since

1980!

Fewer libraries..

.

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No more money –probably less!

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Libraries

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Reinvent the librarynew ways of professionalism

new productsnew alliances

new ways of funding

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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A new library model for the knowledge society

Danish Digital Library

The ’Open Library’

Partnerships

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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The modern library

D. Skot-Hansen et. al.Royal School of Library and Information Science

Cognition/information

Engagement

Innovation Empower-ment

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A British idea: The Mash-up library

LOCAL ARCHIVE

ARKIVArchive

YOUTH

MEETING

ROOMS

ANALOGUE MEDIA

SELF SERVICE

LEARNING CENTER

SMS BUSINESS

SERVICE

HOME-

WORK

HELP

COMMUNITY

CENTER

CAFÉ

STUDY SUPPORTJOB CORNER

LIBRARY SHOP

REFERENCE

CONSUMER INFO

NATURE GUIDEE

XH

IBIT

ION

S

FAMILIES

Partneractivities

Q AND A

HEALTH

COUNCELLING

LEISURE INFO

NEWS LOUNGE

QUIET AREA

TO

DD

LE

RS

/C

HIL

DR

EN

REA-DINGTRAI-NING

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Citizens’ Services

Now all Danish public libraries offer some sort of Citizens Services

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Now-Citizens cooperation

-User driven innovation

-Co-production

-Co-creation

Sherry Arnstein, 1969

Rolf Hapel Citizens' Services and Libraries Aarhus Denmark

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Vision

Space for human development and interaction ..

promoting experience, learning, innovation, perception,contemplation and inspiration..

through a flexible and programmable building..

with special focus on children and families

Rolf Hapel Borgerservice og Biblioteker Aarhus Kommune

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Interaction

Distance

Short term Long termSponsorshipsShort duration

Donations, gifts

Volunteers as consultants

Advocacy campains

Co-productionR & D

Business development projects

Branding

SponsorshipsLong duration

Networks, clubs

Innovation in hybrid organisations

Dialogue on services

Partnership strategy

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Therefore partnerships..

New resources and skills in the library

Knowledge and inspiration from others

Increased network

Increased diversity and quality inservice production

Enhanced communication andmarketing

Legitimization

New ambassadors

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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DESIGN THINKINGDesign thinking is about accelerating innovation to create better solutions to the challenges we meet!

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Download: www.designthinkingforlibraries.com

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Self service return

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Online reservation lists onSmart Phones

Predetermined collectionpaths on every branch

Work flow

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870.000 items4.3 mill loan per year80.000 reservations at any given time 770.000 reservations per year

Main library + 18 branches

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Maximum and minimum amount of material on the shelves

Maximum and minimum number copies to each title

Automatic refill from the Material hotel when shelves are low on materials

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Automatic regulation of overflow

and shortage

Material scanned to position

100 % net. usage of shelves

Reservations on the fast track

Media hotel

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Infrastrucure fordigital objects

+ Collaboration onpurchasing

+ Promotion andmediation

Danish Digital Library

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

All Danish municipalities has joined!

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Idea

Liberate data and information

Create relations between data

Make the users knowledge visible and useful

Place information in a meaningfulcontext for the users

..by using open source software and forming communities for development

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Concept

The well(data repository)

O

Sources Application layer

O

m

Presentation

User transactions

Harvestingand

indexing

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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Responsive design

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

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HackerspacesMakerspacesFablabs

Share premises, tools, knowledge

Create projects, ideas, network

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Rolf Hapel Borgerservice og Biblioteker Aarhus Kommune

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Rolf Hapel Borgerservice og Biblioteker Aarhus Kommune

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From Information searchableanywhere

To What is only possible to experience in the library

Space for media The space as a media

On-line On-site

Information Meaning and significance

Facts Reliability

Encounter with information Encounter with people

Well informed Eksperimental

Visitor Resource

Neutrality Sensuous

Serious Playful

Programme Events

The library as a space

Ivar Moltke, Create

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From Space for Media to Space for People

Libraries are low intensive meeting places and creators of social capitaland trust..

Ragnar Audunson, Oslo University college, Dept. of

Journalism, Library and Information Studies, Oslo, Norway

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LESSONS LEARNEDMake partnerships

Co-create and co-produce

Integrate user generated knowledge in services

Liberate the library from analog media - gradually!!!

Think ’relations’ rather than ’transactions’

Build value chains, formats and ”universes” in service production

Make space for transformations in the library: Prototyping, fablabs, hackerspaces,

urban offices, demo-teques

Be where the users are

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark