Eudata 2015 - Act As One with your digital customers
Post on 15-Aug-2015
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Our Target
Bring together all the Digital Channels providing to the customer a single access point and managing inside all the complexity of the different flows to agent, branches, shops or expert
SOCIALBRANCH/SHOP/KIOSK MOBILE
WEB
CONTACTCENTER
BRANCHEMPLOYEES
EXPERT
Act As One
Feel Free to Design your Customer’s Experience…
Video Chat for Customer Service
“We consider our inclusion in the Cool Vendor report by Gartner a great confirmation of our mission to enable our customers in providing the greatest digital experience while engaging their clients using web or mobile devices,” said Sandro Parisi, CEO of “Eudata srl”.
Thanks to its flexible structure, Eudata WCS
can be a point solution if you need only specific
features (like chat, video chat, email, …) or your
multichannel / omnichannel / cross
channel solution
BIG Market Applauses
140.000/month session
5000/day Session
3000/day concurrent agents
10 Enterprise Companies
More than:
References:Business Case: http://www.eudata.biz/case-studies/
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