Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood…

UXPA 2014 Unconference presentation from Samantha Yuen

М О С К О В С К И Й О Б ЩЕ С Т В Е Н Н Ы Й Н А У Ч Н Ы Й Ф О Н Д М.Н.Афанасьев КЛИЕНТЕЛИЗМ И РОССИЙСКАЯ…

The demographics and statistics of charitable estate planning

How about having an universal set of proven and reusable behavioral user models? These models can be used for creating interaction design, building content strategy or optimizing…

Part 3: Preparing the Message Another major transition in our study of advertising We have considered The Process and the Planning now we will venture into the creative effort²Preparing…

Talk on design and emotional branding, delivered at Rethink Hawaii on November 2, 2009. A summary of the talk is available here: http://tumblr.com/xf53xl0to

PET: Designing for Persuasion, Emotion and Trust

There is SO MUCH in Majestic SEO that it is pretty hard even for an experienced SEO to take it all in and get to grips with it. So this presentation is essential training…

A basic framework for thinking about brands -- I created this presentation as an introduction to the thinking and social brand strategy offerings my company (9teen9d) provides…